Driving With Steve Reviews 

248
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 97 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their helpfulness, professionalism, and ability to make the process smooth and comfortable, often highlighting specific individuals. The service is consistently described as amazing, efficient, and fast, with many people appreciating the clear communication and the ease of finding the right vehicle. Reviewers are very satisfied with the vehicles they received, noting good condition, low mileage, and features that met or exceeded their expectations. However, some customers also noted issues with customer service, including pushy behavior, lack of follow-up calls, and unprofessional communication when declining a deal. A few other people also felt that communication was unclear at times, leading to frustration regarding vehicle inspections or financing details.

What people talk about most

Staff

Customers had positive experiences with staff, frequently describing them as friendly, helpful, and... See more

Service

People report positive experiences with service, often highlighting excellent customer service, great... See more

Product

Customers consistently note positive experiences with the product, often expressing love for their new... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing the process as smooth, easy,... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many customers reporting positive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My 1995 yukon just blew a transmission, I thought id give these guys a try and not even 2 days later they had me financed with a 2023 dodge ram, with $0 down, even though i insisted on putting a down... See more

Rated 5 out of 5 stars

Saw the Driving with Steve Facebook ads and figured I would give it a try, Steve reached out to me very fast to gather information on the type of vehicle, payment etc that I was comfortable with. Not... See more

Rated 5 out of 5 stars

Amazing experience! From start to finish I honestly can’t believe how quickly everything moved, I’ve bought allot of cars in the past and this was by far the easiest process by far! It’s hard when you... See more

Rated 5 out of 5 stars

I was in need of a vehicle something basic that I could get approved for. My credit was poor and I only had my older vehicle for a down payment . I checked out Driving with Steve and filled out some... See more


Company details

  1. Car Dealer

Written by the company

Driving With Steve can help you get the car you want, thanks to our large network of dealer partners. Over the last 10 years, Driving with Steve has helped over 200,000 people find vehicles in their budget.


Contact info

4.1

Great

TrustScore 4 out of 5

248 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.1

All reviews

(248)

98 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Process began April 5, now Dec 2

Process began April 9, 2025, it is December 2, 2025 and still no truck. Do not work with financer Amanda. We are waiting for action: not long explanations, excuses and feelings, we don't need her contacting clients on weekends too while lenders and banks are closed. Still waiting for her to finish writing a bill of sale for promised vehicle with lender. Hasn't kept commitment dates she gave for delivery of vehicle and such. Instead find out later vehicle has not been fully inspected yet nor bill of sale completely worked through with lender. She tells you it's a waste of time to update you, though the deal involves the vehicle you are trading in; she says last Friday of a month means nothing to her though you want business done before end of month. Feels like you need to keep giving her attention for work to happen. Talks about her personal life and marital status. She said she put $2000 of her own money in the deal for a male client, to make things happen faster but it's been almost 8 months and we are still waiting for bill of sale and vehicle. They wanted to deliver without showing bill of sale first. Insist on a test drive. Lender ACC does not require a deposit, but she has gotten a $1500 deposit. She even wanted to take the deposit in the 11 pm hour. Her answers are so glib client has to waste time asking more questions. Am told she had threatened to drop the case and asked if we wanted deposit returned, making the deal about feelings rather than about a truck. Lenders for financing they deal with are in Ontario with offices that open 9 am Ontario time but she doesn't expect to work till 9 am Alberta time. She spends hours in conversations, long texts included, even has told clients when she goes to bed, been lacking work/life boundaries and balance. She won't work on getting you a vehicle or refinancing unless you give her $1000 or more. Update: December 16th, 2025, no truck yet.

29 November 2025
Unprompted review
Rated 1 out of 5 stars

This company lined me up with a dealer…

This company lined me up with a dealer from Nova Scotia,got the car and it had a bunch of issues. Both the dealer and driving with Steve refused to help. Then Ryan from driving with Steve told me he could help so I waited to hear back, then he tells me he can get me a new car but the current one I have has to be reposed first 😂.

Workers from the dealership have been fired because of this but yet they still won’t help out a veteran and make things right.

Stay away from driving with Steve and 902 auto sales !!!!!

17 July 2025
Unprompted review
Rated 3 out of 5 stars

The lack of clear communication

The lack of clear communication has left a very sour taste in my mouth. This adventure started out amazing lots of conversations and information sharing, details were clear. Once I signed the paperwork I was told a few days for delivery but he would keep me informed… well that’s turned into a week and still no vehicle and zero communication unless I reach out, and responses are vague and unclear, I swear it feels like I’m being scammed.

6 November 2025
Unprompted review
Rated 5 out of 5 stars

My experience was great because they…

My experience was great because they were quick to respond through texts. They looked for what I wanted and delivered my new vehicle right to my door! That's really amazing service! Please consider getting a new used vehicle from Steve. Thanks!!

12 November 2025
Unprompted review
Rated 1 out of 5 stars

Worst experience

Worst experience. Steve’s partner Alex keeps on ignoring my messages and text me back whenever he gets some time. Never gonna recommend to anyone

3 November 2025
Unprompted review
Rated 1 out of 5 stars

RUN far

sold a car to a family member and took advantage of him not knowing the industry brought a car to him right away didn’t even give him a chance to drive it or anything sold him an extremely over priced car and added 14% onto the already crazy price then basically told him to F off when he called asking to return. very pushy and unprofessional!!! avoid!!!!!

5 September 2025
Unprompted review
Rated 1 out of 5 stars

This company/dude is not selling cars

This company/dude is not selling cars, he is collecting personal data, that he then prequalifies and sells to his network of dealers, who then effectively have paid steve for a hot lead. Nothing wrong with that Steve - but tell the people what you are doing. Time to stop the bullshit. Tanya

3 September 2025
Unprompted review
Rated 1 out of 5 stars

Ok i live in fl

Ok i live in fl, do you have this in fl, im in ft laud, and i have a big down payment, but i want to pay in cash , that have saved, cause i really dont want a car payment. are you guys out here or not

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Amazing/grateful

I reached out to Driving with Steve when I was struggling with another company and I was feeling lost and not hopeful. Driving with Steve then set me up with their partner Junior who was patient, heard my voice, who took me seriously, I knew it was a long shot to get a truck within my budget, and low mileage.. Well he did just that, my dream truck, he worked his magic and I am forever thankful and grateful. Thank you!!

17 June 2025
Unprompted review
Rated 5 out of 5 stars

Awesome experience! Love our vehicle. Thank you Steve!

Steve contacted me the same day I put in a request and recommended a colleague close to where we live.
The next day we received a call from VW Auto Haus inviting us to look at a vehicle.
We loved what we saw and took it for a test drive.
We signed the papers a couple of days later.
Great customer service and very helpful.
Thank you Steve!

2 June 2025
Unprompted review
Rated 1 out of 5 stars

I told them my budget was 12k

I told them my budget was 12k, and they sent me to a very far away dealership (almost 1 hour drive), in which the cheapest car they had available was 25k. Complete joke and extremely disrespectful with my time.

6 June 2025
Unprompted review

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