Driving Test Genie Reviews 

1,858
•
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

A Must have, I was skeptical at first as all other cancellation websites had poor reviews but these guys stood out so I bought it and gave it a go. Great customer service replied within a matter of mi... See more

Rated 5 out of 5 stars

Booking a driving test is so lengthy and complicated, if you are lucky enough to get one or where you want it. Our instructor recommended driving test genie after we struggled. This service is so bri... See more

Rated 5 out of 5 stars

I had an amazing experience with Driving Test Genie! The app is incredibly useful for anyone looking to secure an earlier driving test date in the UK. I was able to find a cancellation just a few week... See more

Rated 5 out of 5 stars

We have used Driving Test Genie a number of times now and always come back to them, having tried a number of cancellation apps. I can honestly say that their service is second to none. We have had to... See more

Company details

  1. Drivers License Training School

Written by the company

We have over 2,200 5* reviews on the Apple App Store and over 1,100 5* reviews on the Google Play store! Genie is the highest rated driving test cancellation finder in the UK - we take all the pain out if finding an early driving test. Simply sign up and let us do all the work! We send you cancellations by text message and all you have to do is reply to the text message if you want to move your test date forward. We can offer multiple test centres - you can search at up to 5 different centres at the same time giving you a better chance of securing an earlier driving test date. We also offer a money back guarantee if we are unable to find you any cancellations! We also offer the best service in the industry! Quick and helpful responses to all your queries (our brilliant support team respond quickly where others state 5 days).


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.4

All reviews

(1,858)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

Scam.

In 6 days since I joined, the app has found me ONE test for 5 months time. I have had to go onto the DVSA website myself and managed to get a test for next month.

Absolute scam. The 5-star reviews are cleary their friends and employees.

Don't give them your money.
Don't read the 5-star reviews.
I have asked for a refund, but they are unwilling to refund me.

23 September 2024
Unprompted review
Driving Test Genie logo

Reply from Driving Test Genie

Hi there. In terms of trying to find cancellations 6 days is not long time and with the queues as they are many customers are waiting longer than that for good dates to become available. Whilst we search regularly for all of our customers we can never guarantee to offer you all the cancellations that become available. We refund all of our customers according to our terms and conditions which are in line with other operators in this space. Your assertions about scams and reviews are incorrect and clearly not thought through and we will leave other readers to make their own judgement on those comments.

Rated 5 out of 5 stars

We used this app and another one in…

We used this app and another one in 2023 for our eldest child...the Genie App sent far more test cancellations and with our eldest needing a few attempts to pass, we really made thr most of this cancellation service even managing to get us a test 5 months earlier than the original booked test. Second young adult now on the same journey..we have booked a test for February- but have decided to use the Genie App again as they did a great job last time and the support team reply to emails quick quickly and are helpful, so it's more than just the app.

21 September 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service, totally worth doing.

Excellent service, I signed up for driving test genie so that i could get an earlier driving test. Within minutes of completing my sign up I had been offered a test 3 months earlier than the one I had booked. Easy to sign up to, very quick response. You have to pay for it but it well worth it. Very happy.

19 September 2024
Unprompted review
Rated 5 out of 5 stars

The Genie app is fantastic

The Genie app is fantastic. It offers numerous cancellation options and boasts excellent communication with its team. Responses are quick and the support is incredibly helpful with any queries. A highly efficient and user-friendly service!

13 September 2024
Unprompted review
Rated 5 out of 5 stars

Excellent App

I had an amazing experience with Driving Test Genie! The app is incredibly useful for anyone looking to secure an earlier driving test date in the UK. I was able to find a cancellation just a few weeks after initially booking, which saved me from waiting months. The app constantly checks for new slots and notifies you as soon as one becomes available, making the whole process so much less stressful. Plus, booking through the app is super easy and efficient. Highly recommended for those in a hurry to get their driving license!

3 September 2024
Unprompted review
Rated 1 out of 5 stars

Disappointing Experience with Driving Test Genie

I’ve been using Driving Test Genie for quite some time now, but unfortunately, it has been a frustrating experience. Despite multiple emails to their support team and ensuring all settings are correct, I haven’t received any notifications or cancellations for driving test slots. This is particularly disappointing, given the long wait times for tests and the app’s promise to help secure earlier dates.

5 September 2024
Unprompted review
Driving Test Genie logo

Reply from Driving Test Genie

Hi there. We can't identify you as a customer from your review name here. Please can you contact us at support@drivingtestgenie.co.uk and we can look at your account specifically. We do understand how frustrating the wait for cancellations can be, particularly at city-centre locations and we will try and do our very best for all our customers. As I am sure you understand we cannot guarantee an early cancellation for everyone - we really do wish we could.

Rated 5 out of 5 stars

Second time using the Test Genie…

Second time using the Test Genie service - I used the service 1 year ago, and I came back because it is, affordable, simple, and delivered results. The customer service is also very easy to connect with timely response times.

4 September 2024
Unprompted review
Rated 5 out of 5 stars

Recommended app

Genie is an easy reliable way to check for cancellations and beat the waiting times. The system is easy to use and is guaranteed until you pass your test for a one of fee, although there is a free option. The communication is quick and reliable, any queries I have had have been answered promptly. Recommended app!

3 September 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Been really good and efficient at finding and booking cancellations for my son. Unfortunately, my son has failed his test twice but his subscription continues until he passes so we can continue to use the service at no extra cost.

29 August 2024
Unprompted review

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