DriveTime Car Sales - Taylor Reviews 

Did the application online and was approved. I pick out my card The car note was $345.00 a month. set up a appointment and drove all the way to the location on telegraph. Once a arrived they ran my credit again after I gave them the print out showing my approval status. Once I arrived the payment double and I was told I needed a cosigner. Left and went down the street and brought a car keeper and a lower car payment, with no cosigner. sorry but not sorry. The advertising is a lie.

Thank you guys for all your help! Cassie Coffee was a big help and got me a great deal ! Thanks

I just purchased my car yesterday i absolutely love it the process was amazing great customer service

I was sold a vehicle that had the check engine light on and faint ticking coming from the hood. Vehicle didn’t have check engine light during test drive on Friday. Next day, I paid my down payment got insurance and did the walk through before taking the vehicle, I noticed the check engine light during the walk through. Sales person advises they can’t sell me the car with the check engine light present, but the transaction was done so they did sell me a car with the check engine light present. They took the vehicle to the shop and told me they would call me Monday. Never received a call Monday and when I called in I was told vehicle wouldn’t be ready til end of week with no accommodation. I asked for my refund and still haven’t received my refund. I’ve been told multiple times that my money should be in my bank account, when I speak wit my banking institution, there’s no money pending. It’s been over a week and I’ve still yet to receive my refund. I’ve gotten my lawyer involved. If it was going to take some time for me to get my refund, just say that but through the entire experience after paying my down payment I was treated like they didnt want my business or as if It’s not their problem anymore. Do better!

Kayla was great help with getting me a new car!! Made the process smooth and easy. Would definitely recommend.

My Experience at Drive time was great.
Kayla was really nice and the process was quick.

If you want to buy a car from this company , please be very careful. For me ,l had a bad experience with the one in Telegraph road in Taylor, Michigan. I deposited $5000 but it was not reflected in my in final calculations. As the contract was been drawn one the workers was parading around the show room with a gun. That scared me that l was intimidated. I complained to the finance company but the person l complained to said there is nothing he could do. Becareful if you do decide to do business with this company.

I just want to say thank you Ted and Val for getting me through this process. I love you guys attitude, I love how you guys took care of me right away . So thank you!!!! I love my car ❤️, it’s the best fit for me. Thank you again for all y’all help.

Had the best experience ever at the Taylor, MI location. Ted Baggett Jr. is a great salesman very patient and got me driving out of there. That location is great all the staff were friendly and worked together as a team.

Kayla was super helpful and went above and beyond for my fiance to get behind the wheel of a 2021 jeep Cherokee

Drive time was awesome super helpful. Rob took great care of me and it didn’t take long he was patient and explained everything clearly. If I had to do it again I would wish i would’ve known about this place sooner! I’ll refer everyone there. Thanks again

Please I begging people do not buy a car from this place this is the worst thing I could ever due this car has been nothing but a headache please don’t do it think twice go to right way auto cause the car I have it been in the shop numerous times and as I write this post it in the shop now and they trying to charge me for the repair the warranty company silver rock is also the worst I’ve only owed the car for 2 months please don’t do it so if you live in or around Taylor Mi or at any drive and the fiancé company a joke the worst ever pleas don’t do it.

Robert Kirk was amazing ! Very descriptive and honest. Very helpful and fast service.

The patience of Robert was excellent and he made sure that we were satisfied with our purchase

Robert Kirk at the Taylor, Mi location was awesome. I was getting myself a car for my 65th Birthday and he remembered that. He was very professional and very helpful. I will recommend Drive Time and Robert to people I know are looking for cars. Thanks Robert. I am already in love with "Moby."

Very customer friendly. Efficient and dilligent to satisfying customer with their needs and best deal possible. Rob was amazing. Very helpful and explanatory. Great experience.

Kayla, Valorian and Robert did a great job as a team! They got us into a beauty of a vehicle and even stayed late to meet and exceed our needs

Great people to work with. My only complaint is that I was sold a vehicle warranty and told it was bumper to bumper when it is actually an 'Inclusive' warranty that is basically USELESS! I need work done now and had to cancel my warranty contract to get the money back because they don't cover crap. IT IS NOT BUMPER TO BUMPER...IT IS A CRAP WARRANTY! $3950 and it is crap!

Christian was very helpful I got exactly what I was looking for and he made it 10x easier