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DriveTime Car Sales - Macon Reviews 

56
TrustScore 4.5 out of 5

4.6

3960 Riverside Drive, 31210 Macon, GA, US


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See what reviewers are saying

Rated 5 out of 5 stars

Best experience by far in purchasing a Vehicle. I am concerned about the vehicle we bought, Wife took it to work today and it stalled on her as well as struggling to shift gears. I am praying there... See more

Rated 5 out of 5 stars

The communication, the walk-throughs and the talks this was amazing and will recommend anyone to come see you all. I’m loving my new car thanks to DriveTime.

Rated 5 out of 5 stars

Mike was amazing! Throughout the process he made me feel comfortable, There was no overselling and being pushy (like typical dealerships).He made sure i had the perfect vehicle that was within my budg... See more

Rated 5 out of 5 stars

Jasmine Brown at the Macon, Georgia location really made my experience GREAT!! She is very knowledgeable and precise about all the information with the finance company, and the vehicle I selected. She... See more

Company replied


Company details

  1. Used Car Dealer
  2. Auto Market
  3. Car Dealer
  4. Car Finance and Loan Company

About DriveTime Car Sales - Macon

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 3960 Riverside Drive, 31210, Macon, GA, United States

  • 14787386400
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Shop every car with your personalized terms!

4.6

Excellent

TrustScore 4.5 out of 5

56 reviews

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Replied to 97% of negative reviews

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4.6

All reviews

(56)

3,563 reviews in the last 12 months

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Rated 5 out of 5 stars

Kalani was very patient with us and so…

Kalani was very patient with us and so wonderful to work with..great place!!!

11 October 2025
Unprompted review
DriveTime Car Sales - Macon logo

Reply from DriveTime Car Sales - Macon

Hello Nelly, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations

Rated 5 out of 5 stars

They were very helpful and tried…

They were very helpful and tried everything they could to get me in a car and were very polite and kind

10 September 2025
Unprompted review
DriveTime Car Sales - Macon logo

Reply from DriveTime Car Sales - Macon

Thank you so much for your kind words, Trevor Smith. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

My experience with kalani was great

8 September 2025
Unprompted review
DriveTime Car Sales - Macon logo

Reply from DriveTime Car Sales - Macon

Thank you for sharing your feedback with us. We love hearing about your car-buying experience at our Macon DriveTime.


We appreciate you submitting a review!

DriveTime Customer Relations

Rated 5 out of 5 stars

The young man that serviced me was…

The young man that serviced me was excellent,he worked with me to make sure that I got the vehicle I wanted....

8 August 2025
Unprompted review
DriveTime Car Sales - Macon logo

Reply from DriveTime Car Sales - Macon

Hello Ashley Morgan, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!

DriveTime Customer Relations

Rated 5 out of 5 stars

Well I went in like About 2 weeks ago I…

Well I went in like About 2 weeks ago I test drove 3 cars and I like all test drives and I explain the situation to Mr Aric and told him what was going on . We couldn’t do the deal right then there then a day or 2 days later I looked at the website and I found another car that I fell in Love with it and it was more my price range and the down payment was closer to what I was looking for test drove the car put a payment to hold and then the 7 grace period helped out and then went in put the rest of it down test drove one more time and then it was mine yeah and thank you Aric the drive time in Macon everyone was so nice and warming I enjoyed my experience the whole time thank you for all of there time and enjoyed every one there I can’t remember all the names .

10 July 2025
Unprompted review
DriveTime Car Sales - Macon logo

Reply from DriveTime Car Sales - Macon

We appreciate the 5-star rating you submitted, Maria. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that Aric was able to create that for you!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

Great Experience

I absolutely hate car shopping, but from the very first moment I entered the dealership, Jordan, Aric, and Kalani (gen mgr.) made the experience as pleasant and as uncomplicated as possible. If you are in the market for a used vehicle, I recommend checking out the Macon location as you are shopping around for a good deal.

29 March 2025
Unprompted review
DriveTime Car Sales - Macon logo

Reply from DriveTime Car Sales - Macon

We appreciate the 5-star rating you submitted, Lynn. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that Jordan, Aric, and Kalani were able to create that for you!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

I enjoyed sitting down waiting for the…

I enjoyed sitting down waiting for the salesperson they got on to it it didn't take a long process and they was very helpful Great customer service
L

25 February 2025
Unprompted review
DriveTime Car Sales - Macon logo

Reply from DriveTime Car Sales - Macon

We appreciate the 5-star rating you submitted, Cassandra. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that the Macon dealership was able to create that for you!

Thank you,

DriveTime Customer Relations

Rated 1 out of 5 stars

DO NOT DO BUSINESS WITH DRIVETIME!!!

DO NOT DO BUSINESS WITH DRIVETIME!!!
Provided proof of w2 income check stubs and per diem earned through employment which they turned around and said they treated it as 1099 income with a physical w2 in front of them showing taxes and social security were withheld. Then wanted to change the down payment amount to something higher at the last minute. Wasted an entire day for a company that treated income illegally with verifiable proof. Constantly tried pushing a car when we wanted an SUV

30 January 2025
Unprompted review
DriveTime Car Sales - Macon logo

Reply from DriveTime Car Sales - Macon

We appreciate your feedback, Timothy. We do our best to provide each customer with personalized financing options. The terms shown are specific to your financial information and the vehicle selected. However, our vehicle selection changes every day, which means you could find your next car with deal terms that work for you anytime! Please contact your nearest dealership if you have questions regarding your approval options.

Rated 5 out of 5 stars

Jasmine made my experience very good…

Jasmine made my experience very good and she has a satisfied customer. She made sure even though i knew what i wanted i had multiple choices to ensure i got what i wanted and happy with my decision. She was quick and efficient. I was in and out within 2.5 hours. Everything was explained in entirety. Everyone including management was extremely nice and accomodating. Best experience ever. I recommend Drive Time to EVERYONE, ask for Jasmine.

21 December 2024
Unprompted review
DriveTime Car Sales - Macon logo

Reply from DriveTime Car Sales - Macon

We appreciate you sharing your experience with us. Our goal is to create a personalized car-buying experience for all our customers. So, we're glad to know Jasmine was able to create that for you!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

Jasmine Brown at the Macon

Jasmine Brown at the Macon, Georgia location really made my experience GREAT!! She is very knowledgeable and precise about all the information with the finance company, and the vehicle I selected. She left no stone unturned. I really appreciated that. Now my mom is wanting to make her purchase with DriveTime. I just hope I can find the car she wants.😁

16 November 2024
DriveTime Car Sales - Macon logo

Reply from DriveTime Car Sales - Macon

We're grateful to have you as a valued DriveTime customer, Ms. K. Our goal at DriveTime is to ensure we provide high-quality customer service during every interaction, so we're happy to know that the sales team was able to help you find the right car for you. Thank you for choosing us to purchase a vehicle!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

Jasmine was very helpful and a…

Jasmine was very helpful and a wonderful sales person. She was very professional, proficient, and an all around nice person. I highly recommend dealing with her at Drivetime Macon.

9 November 2024
Unprompted review
DriveTime Car Sales - Macon logo

Reply from DriveTime Car Sales - Macon

We appreciate you sharing your experience with us. Our goal is to create a personalized car-buying experience for all our customers. So, we're glad to know Jasmine was able to create that for you!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

Jasmine was amazing

Jasmine was amazing! Very knowledgeable and very helpful

27 September 2024
DriveTime Car Sales - Macon logo

Reply from DriveTime Car Sales - Macon

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations

Rated 1 out of 5 stars

down payment false advertising

They say when you do down payment on line is not the real down payment it’s more payment also changes

31 August 2024
Unprompted review
DriveTime Car Sales - Macon logo

Reply from DriveTime Car Sales - Macon

Thank you for reaching out. We offer personalized financing options for each customer. We look at many factors when it comes to your terms, including income, credit score, and vehicle selected, which can affect the down payment and monthly payments. We also accept outside financing. If you would like to view the available inventory or submit an application, please visit our website at www.DriveTime.com.

Rated 1 out of 5 stars

Don't buy from drive time "SCAM"

This is a scam, once you buy your car, drive time do not want anything to do with you. If you car has a problem they tell you to call a number. The first day I brought a car it broke down on the interstate and they the old me to call someone else. They would not even come get me. DON'T BUY FROM THEM.

17 January 2024
Unprompted review
DriveTime Car Sales - Macon logo

Reply from DriveTime Car Sales - Macon

Thank you for leaving your review. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

Rated 5 out of 5 stars

Quick fast and professional

Sydney was so kind and patient with me throughout the whole process. She stayed until after closing to make sure I was taken care of and got the car I was satisfied with . Never once pushed anything off on me and even helped me find a decent insurance company

8 February 2024

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