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DriveTime Car Sales - Greensboro Reviews 51

TrustScore 4 out of 5

4.1

3612 W Wendover Ave, 27407 Greensboro, NC, US


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See what reviewers are saying

Rated 5 out of 5 stars

Jamie Johnson was the best! Being a first time buyer he explained everything to me with care and kindness taking his time to get me exactly what I wanted. He is awesome and I highly recommend any and... See more

Rated 5 out of 5 stars

This was such an amazing experience. Not only did I get the car I've wanted since I was little ..... But the customer service and kindness during the process was truly amazing. I highly recommend goin... See more

Rated 5 out of 5 stars

Our salesman’s ability to answer to answer all our questions even when he has to repeat thing’s multiple times for me to understand. His personality was very pleasant which was a refreshing change fr... See more

Rated 5 out of 5 stars

On 6/23/2023 I had an appointment with Robert at DriveTime . On 3612 W. WendoverAve Greensboro NC 27407. I went there to get a car. As I enter the establishment I greeted by Robert. He ask me how c... See more


Company details

  1. Used Car Dealer
  2. Auto Market
  3. Car Dealer
  4. Car Finance and Loan Company

About DriveTime Car Sales - Greensboro

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 3612 W Wendover Ave, 27407, Greensboro, NC, United States

  • 13362912370
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4.1

Great

TrustScore 4 out of 5

51 reviews

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Replied to 97% of negative reviews

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Rated 1 out of 5 stars

If I could give 0 stars I would

If I could give 0 stars I would . I purchased a vehicle from the Greensboro location and 9 days later I was in the shop . Precision tune , shop they recommended who stated there was no issue. Less than 30days the engine light came back on for the same issue. I repaired the issue and now my car is cutting off in traffic ! I reported them to the BBB and it clearly doesn’t matter. These people are selling broken cars ! Selling a used car that you know is broken is WRONG and should be illegal!

4 May 2026
Unprompted review
DriveTime Car Sales - Greensboro logo

Reply from DriveTime Car Sales - Greensboro

Thank you for leaving your review]. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

Rated 2 out of 5 stars

I have not heard from the dealership so…

I have not heard from the dealership so I was under distress about my plates ect and the dealer requested me to provide lunch and all that for a celebration of me getting approved! I feel it’s all about the selling of a car instead helping the customers in need!

2 May 2026
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Reply from DriveTime Car Sales - Greensboro

Thank you for reaching out regarding your experience with DriveTime. We would be happy to address any concerns you may have. Please send us a DM or give our Customer Relations Department a call at (888) 290-0148, so that we can help resolve this.

Rated 5 out of 5 stars

Great service and progress by 2 hours…

Great service and progress by 2 hours awesome and there are good deal with it !

21 April 2026
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Reply from DriveTime Car Sales - Greensboro

I am thrilled to hear you had a great buying experience at our DriveTime location! Have a wonderful day!

DriveTime Customer Relations

Rated 1 out of 5 stars

Complete Customer Service Failure

I purchased a Hyundai Tucson from DriveTime of Greensboro on Wendover Avenue on March 4, 2026. My salesman, Eric Wardlaw, did an outstanding job guiding me through the process. He was professional, efficient, and made the buying experience smooth. Unfortunately, everything after the sale has been extremely disappointing.

On March 31, less than a month after purchase, the check engine light came on and the vehicle would not exceed 60 mph. I contacted DriveTime immediately and was instructed to take the vehicle to a garage that honors the SilverRock warranty. The garage diagnosed the vehicle and informed me that the issue required attention from a Hyundai dealership.

On April 1, I had the vehicle towed to Capital Hyundai, where it has remained ever since. Today is April 6, and as far as I know, the vehicle still has not been inspected. What has made this situation worse is the complete lack of support from both DriveTime and Capital Hyundai. I have called DriveTime, their “special customer service team,” and even requested to speak with a manager. Three days later, I still have not received a single call back.

Meanwhile, I am paying for a rental car out of my own pocket and, apparently, I’m still expected to make my regular car payment on a vehicle I cannot even drive. No one seems concerned about the inconvenience, the cost, or the fact that the vehicle failed so quickly after purchase.

This has been one of the most frustrating customer service experiences I have ever had. While the sales process was handled well, the lack of follow‑through, communication, and accountability afterward has been extremely disappointing. I hope this review encourages DriveTime to take customer concerns more seriously and provide the level of service their customers deserve.

6 April 2026
Unprompted review
DriveTime Car Sales - Greensboro logo

Reply from DriveTime Car Sales - Greensboro

Thank you for leaving your review, Thaddeus Shore. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

Rated 5 out of 5 stars

Jamie Johnson was the best

Jamie Johnson was the best! Being a first time buyer he explained everything to me with care and kindness taking his time to get me exactly what I wanted. He is awesome and I highly recommend any and everyone to use Jamie as your car dealer

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Greensboro DriveTime Experience

Jamie Johnson is wonderful he made my car buying experience fun and not hectic. Quick and efficient and explained everything very well.

10 October 2025
DriveTime Car Sales - Greensboro logo

Reply from DriveTime Car Sales - Greensboro

I am thrilled to hear you had a great buying experience at our Greensboro DriveTime location! Have a wonderful day!

DriveTime Customer Relations

Rated 5 out of 5 stars

Great Customer Service

Mr. Eric Wardlaw was awesome and very happy about doing his job. He helped every step of the way. I highly recommend him if you’re looking for a new or used vehicle. Very friendly and a veteran who will take care of his other fellow veterans.

12 September 2025
Unprompted review
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Reply from DriveTime Car Sales - Greensboro

We appreciate you sharing your experience with us, Kenny. Our goal is to create a personalized car-buying experience for all our customers. So, we're glad to know Eric Wardlaw was able to create that for you!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

Eric was AMAZING!!

Eric was AMAZING!!! You couldn’t ask for a better experience! Friendly, knowledgeable, and courteous!

Thank you Eric!!!

12 September 2025
Unprompted review
DriveTime Car Sales - Greensboro logo

Reply from DriveTime Car Sales - Greensboro

We are grateful to have you as a valued DriveTime customer. We are delighted to know that our sales team was able to help you find your desired vehicle and provide great customer service. One of our goals as a company is to ensure we provide high-quality customer service during every interaction with our customers. Thank You for choosing us to purchase a vehicle!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

Drive time is great

Mr. Wardlaw worked with me for a couple of days until we found what I wanted. He worked a deal with me got everything taken care of and I’m very satisfied thank you much for your help.i love my new car

9 September 2025
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Reply from DriveTime Car Sales - Greensboro

Thank you so much for your kind words, TIMOTHY W HYLTON. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!

Thank you,

DriveTime Customer Relations

Rated 4 out of 5 stars

Robert was great and very…

Robert was great and very knowledgeable. I will definitely buy again

5 September 2025
Unprompted review
DriveTime Car Sales - Greensboro logo

Reply from DriveTime Car Sales - Greensboro

Thank you for leaving your review, Eva. We love hearing that you were pleased with your experience at Greensboro DriveTime.


We hope you are enjoying your vehicle and wish you all the best!

DriveTime Customer Relations

Rated 5 out of 5 stars

My experience

Kosie was very helpful. He went out his way to find a vehicle that fit me and my budget. The vehicle I drove was smooth and comfortable for me and my son. I would definitely recommend him he said he has a lot of experience in this business and it shows without a doubt. Everyone in there was friendly.

5 September 2025
Unprompted review
DriveTime Car Sales - Greensboro logo

Reply from DriveTime Car Sales - Greensboro

Thank you for leaving your review, Braylen. We love hearing that you were pleased with your experience at Greensboro DriveTime.

We hope you are enjoying your vehicle and wish you all the best!

DriveTime Customer Relations

Rated 5 out of 5 stars

Great experience!

Kosie Williams, an awesome salesperson!!

5 September 2025
Unprompted review
DriveTime Car Sales - Greensboro logo

Reply from DriveTime Car Sales - Greensboro

Thank you so much for your kind words, Lisa. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!

Thank you,

DriveTime Customer Relations

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