Timetra Smith helped me with everything and she was very patient with me. I am in there upset and she was with me fro. He cry 1st step . I really appreciated her and she's a great employee.
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AJ helped me through the entire process and made what could have been a stressful situation feel smooth and straightforward. He was patient, honest, and took the time to explain everything clearly w... See more
Company replied
I had the best experience financing my car with DriveTime. Joe at the Torrance location did an excellent job of running my info, collecting all documents needed and getting me setup to see the vehicle... See more
I was treated very well. The entire process was easier and more friendly than I expected. I left with a vehicle I love, and Timetra did a wonderful job of explaining the vehicle's benefits, and made t... See more
Company replied
Company details
About DriveTime Car Sales - Downey
Written by the company
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Written by the company
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Contact info
9262 Firestone Blvd, 90241, Downey, CA, United States
- 15629409360
Discover DriveTime
4.7
Excellent
57 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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Timetra Smith helped me with everything…
Timetra Smith helped me with everything and she was very patient with me. I am in there upset and she was with me fro. He cry 1st step . I really appreciated her and she's a great employee.
25 June 2026
Unprompted review
My Rep Timirtha was the best grade A…
My Rep Timirtha was the best grade A customer service.
27 May 2026
Timetra was amazing
Timetra was amazing! Got me into a car after no one else could, I love her
28 May 2026
Unprompted review
I am very happy
I am very happy . I was treated very well when I purchased my 2024 Chevy equinox.While other places turned me down drive time gave me a vehicle with zero down payment.
4 May 2026
Reply from DriveTime Car Sales - Downey
Hello Jackie, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations
Timetra made this process quick and…
Timetra made this process quick and easy for me. She was able to answer all the questions I had and she made me feel comfortable with my purchase
8 April 2026
Unprompted review
Reply from DriveTime Car Sales - Downey
We are grateful to have you as a valued DriveTime customer Kayla. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!
Best regards,
DriveTime Customer Relations
Ease of buying process
2 April 2026
Edwin was such an amazing sales…
Edwin was such an amazing sales associate and his customer service experience is beyond perfect
6 March 2026
Reply from DriveTime Car Sales - Downey
We appreciate you sharing your experience with us, Carl Barreau. Our goal is to create a personalized car-buying experience for all our customers. So, we're glad to know Edwin was able to create that for you!
Thank you,
DriveTime Customer Relations
Yonathan Hernandez was amazing and very…
Yonathan Hernandez was amazing and very helpful
7 February 2026
Unprompted review
AJ Made the Whole Process Easy and Stress-Free
AJ helped me through the entire process and made what could have been a stressful situation feel smooth and straightforward. He was patient, honest, and took the time to explain everything clearly without any pressure.
I really appreciated AJ’s professionalism and how respectful he was of my situation. There were no games, no rushing — just clear communication and real help. The overall experience was much better than I expected.
If you’re considering DriveTime, ask for AJ. He genuinely made a difference and turned this into a positive experience.
30 January 2026
Reply from DriveTime Car Sales - Downey
We appreciate the 5-star rating you submitted, Les Mitchell. It's our goal to provide high-quality customer service while creating a personalized car-buying experience for every customer. So, we're happy to hear that this was reflected during your recent visit and that AJ at the Downey location was able to create that for you!
Thank you,
DriveTime Customer Relations
Great service
Great service. Unlike other dealerships you are there for hours. This was the best experience, great customer service, fast paperwork was out within an hour. This was my first time and it was the best experience.
26 January 2026
Timetra was amazing
Timetra was amazing! She was very patient with our self employment and documents, and got the deal done.
10 January 2026
Unprompted review
Reply from DriveTime Car Sales - Downey
Hello Vince Crandon, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations
Yonathan was very helpful and to the…
Yonathan was very helpful and to the point. Didn’t waste my time.
7 January 2026
Unprompted review
Yeah I had a very great experience…
Yeah I had a very great experience Yonathan Hernandez was very helpful and friendly.
3 January 2026
Unprompted review
Reply from DriveTime Car Sales - Downey
We are grateful to have you as a valued DriveTime customer George. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!
Best regards,
DriveTime Customer Relations
Yonathan Hernandez was very helpful and…
Yonathan Hernandez was very helpful and patience with us
3 January 2026
Unprompted review
Quick and straight forward
Ms. Smith did a wonderful job guiding me through my first big car purchase. Everything made sense and we worked a deal same day. See for yourself!
27 December 2025
Unprompted review
Reply from DriveTime Car Sales - Downey
We are grateful to have you as a valued DriveTime customer Ja Meir. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!
Best regards,
DriveTime Customer Relations
Yonathan was exceptional
Yonathan was exceptional. He worked with me after closing, didn't rush any decisions, made awesome recommendations. Explained everything thoroughly.
4 December 2025
Reply from DriveTime Car Sales - Downey
Hello Danielle Lutje, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations
Timetra assisted us with the process
Timetra assisted us with the process . Very friendly and knowledgeable. I highly recommend buying vehicles from DriveTime . This would be our third vehicle that we got from them.
28 November 2025
Unprompted review
Fast easy and very professional!
9 November 2025
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