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DriveTime Car Sales - Allentown Reviews 44

TrustScore 4.5 out of 5

4.6

2221 Lehigh Street, 18103 Allentown, PA, US


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See what reviewers are saying

Rated 5 out of 5 stars

I recently purchased a car from the Allentown location with sales agent Brian. He was very nice, helpful, and very understanding of my situation. He kept in contact with me in regards to cars availa... See more

Company replied

Rated 4 out of 5 stars

Bought my 1st vehicle through drivetime on 04/08/24 after reading all the reviews and doing my own research on Drivetime, I decided to try Drivetime. Getting my terms was easy to complete,and when I... See more

Rated 5 out of 5 stars

Great experience from start to finish. Did lots of research on the vehicles I was interested in and finally had time to stop in. A quick phone call prior to coming with Brian answers all my questions.... See more

Company replied

Rated 4 out of 5 stars

It was painless. Brian was very helpful explained everything well and wasn't pushy. The only thing that bothered me was I was looking at a catilac and wanted it while I test drove it someone put a hol... See more


Company details

  1. Used Car Dealer
  2. Auto Market
  3. Car Dealer
  4. Car Finance and Loan Company

About DriveTime Car Sales - Allentown

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

  • 2221 Lehigh Street, 18103, Allentown, PA, United States

  • 14847952690
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4.6

Excellent

TrustScore 4.5 out of 5

44 reviews

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1-star

Replied to 97% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Got me in to the the vehicle I liked

Got me in to the the vehicle I liked

14 January 2026
Unprompted review
DriveTime Car Sales - Allentown logo

Reply from DriveTime Car Sales - Allentown

Thank you so much for your kind words, Daniel. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

Emily was amazing in Allentown

Emily was amazing in Allentown! She is very sweet and thorough! I am extremely pleased with her service!

7 January 2026
Unprompted review
DriveTime Car Sales - Allentown logo

Reply from DriveTime Car Sales - Allentown

Thank you so much for your kind words, Lyhana. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!

Thank you,

DriveTime Customer Relations

Rated 5 out of 5 stars

Top Notch service! Kristen went above and beyond!

I recently purchased a car from the Allentown dealership and had a fantastic experience thanks to Kristen, my sales representative. She truly went above and beyond, staying two extra hours after closing, on a Saturday, to ensure I was financially approved. Her patience, kindness, and even humor made the process enjoyable. With 35 years in business and dealing with thousands of people, I can confidently say that Kristen ranks in the top 5% of professionals I’ve encountered. She is 100% excellent at what she does, and I highly recommend her to anyone looking to buy a car!

7 December 2025
Rated 5 out of 5 stars

Great company with no stress during the…

Great company with no stress during the entire process of buying a car. A very pleasant experience completely.

12 November 2025
DriveTime Car Sales - Allentown logo

Reply from DriveTime Car Sales - Allentown

We are grateful to have you as a valued DriveTime customer Robert. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

Rated 5 out of 5 stars

Brian was great to deal with and…

Brian was great to deal with and painless.

11 September 2025
Unprompted review
DriveTime Car Sales - Allentown logo

Reply from DriveTime Car Sales - Allentown

Thank you for leaving your review, Casey. We love hearing that you were pleased with your experience at Allentown DriveTime.


We hope you are enjoying your vehicle and wish you all the best!

DriveTime Customer Relations

Rated 5 out of 5 stars

General knowledge Brian had of…

General knowledge Brian had of vehicle(s) and making purchasing experience as comfortable as possible.

6 September 2025
Unprompted review
DriveTime Car Sales - Allentown logo

Reply from DriveTime Car Sales - Allentown

Thank you for leaving your review, Jason . We love hearing that you were pleased with your experience at Allentown DriveTime.


We hope you are enjoying your vehicle and wish you all the best!

DriveTime Customer Relations

Rated 5 out of 5 stars

Dylan and Kristen went above and beyond…

Dylan and Kristen went above and beyond to make me feel comfortable and get me in the right vehicle. I would highly recommend DriveTime. I haven’t stopped laughing since I walked in. It was definitely a ten out of ten experience!

6 September 2025
Unprompted review
DriveTime Car Sales - Allentown logo

Reply from DriveTime Car Sales - Allentown

Thank you for taking the time to rate your DriveTime experience. I am thrilled to hear that Dylan and Kristen provided a great buying experience for you at our Allentown DriveTime location!

DriveTime Customer Relations

Rated 5 out of 5 stars

Brian was amazing

Brian was amazing! Super knowledgeable and very fast. Couldn’t be more happy!

5 September 2025
Unprompted review
DriveTime Car Sales - Allentown logo

Reply from DriveTime Car Sales - Allentown

Thank you for leaving your review, Emily . We love hearing that you were pleased with your experience at Allentown DriveTime.

We hope you are enjoying your vehicle and wish you all the best!

DriveTime Customer Relations

Rated 5 out of 5 stars

Great Customer Service

I recently purchased a car from the Allentown location with sales agent Brian. He was very nice, helpful, and very understanding of my situation. He kept in contact with me in regards to cars available for my price and we were able to find one that was in my budget. I would definitely recommend him to other customers that are looking for cars.

29 July 2025
Unprompted review
DriveTime Car Sales - Allentown logo

Reply from DriveTime Car Sales - Allentown

Hello Ed, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations

Rated 5 out of 5 stars

Professional

Professional, helpful, relaxed, no pressure

24 June 2025
Unprompted review
DriveTime Car Sales - Allentown logo

Reply from DriveTime Car Sales - Allentown

We are grateful to have you as a valued DriveTime customer Thomas. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

Rated 5 out of 5 stars

The sale rep Brian hunsberher

The sale rep Brian hunsberher. Very nice and friendly

17 April 2025
Unprompted review
DriveTime Car Sales - Allentown logo

Reply from DriveTime Car Sales - Allentown

Thank you for sharing your feedback with us, Lisa. We love hearing about your car-buying experience at our Allentown DriveTime.

We appreciate you submitting a review!

DriveTime Customer Relations

Rated 5 out of 5 stars

Very helpful

Very helpful

1 March 2025
Unprompted review
DriveTime Car Sales - Allentown logo

Reply from DriveTime Car Sales - Allentown

We are grateful to have you as a valued DriveTime customer Michele. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

Rated 5 out of 5 stars

Guillermo was extremely polite and…

Guillermo was extremely polite and knowledgeable about the car I wanted

7 February 2025
DriveTime Car Sales - Allentown logo

Reply from DriveTime Car Sales - Allentown

Thank you so much for taking the time to review your visit at our Allentown DriveTime location! Everyone here at DriveTime loves to know that our customers had a great experience. We try our best to make every customer's interaction memorable, and we're glad that we've achieved it!
Thank you,
DriveTime Customer Relations

Rated 1 out of 5 stars

Where to begin

Where to begin. Well, I needed a car fast and these guys approved me quickly so I figured it was my best option. Not only am I having issues it was also sold to me at a price that was much too high but like I said I was in need of a car fast so I sucked it up and made the purchase. I really wish I would have purchased a vehicle somewhere else... First off they sold me a car with no oil in it. After about 2 weeks of owning it the oil light came on and when I checked the oil dip stick it did not register any oil on the stick. 3 months or so later when I took it for an oil change the mechanic told me there is a severe oil leak. They put some oil leak stop fluid in but that didn't solve the issue. That's problem number one. Now the battery is bad after only a few months of ownership I have to dish out $300 for a new battery.. the check engine light keeps coming on and going out after a couple days. This has happened several times since I bought the car. I had called the dealership in Allentown and spoke to a salesperson and told me they couldn't do anything about it and This was only 2 weeks after I made the purchase.

I see that they have a 4.2 star rating.. not really sure how they got that.. hopefully other people who spent their hard earned money on a vehicle got a more reliable, solid car than what I was sold. I really hope that is the case. My car is a 2018 Hyundai sonata black in color. I know I should prob call the dealership again but I do not have any confidence that they would even care about my issues so don't want to waste my valuable time..

If you ask me my honest opinion about purchasing a vehicle from drive time I would have to strongly recommend you do not. Again, maybe my experience is not like others but if my car was sold to me with no oil and a bad battery and a check engine light that keeps coming on I seriously doubt they performed any maintenance on this or any other vehicles they sell.

6 September 2024
Unprompted review
DriveTime Car Sales - Allentown logo

Reply from DriveTime Car Sales - Allentown

Thank you for reaching out regarding your experience with DriveTime. We would be happy to address any concerns you may have. Please send us a DM or give our Customer Relations Department a call at (888) 290-0148, so that we can help resolve this.

Rated 5 out of 5 stars

Great experience from start to finish!

Great experience from start to finish. Did lots of research on the vehicles I was interested in and finally had time to stop in. A quick phone call prior to coming with Brian answers all my questions. Couldn’t be happier with the experience, very easy, very friendly staff with zero pressure

5 December 2024
Unprompted review
DriveTime Car Sales - Allentown logo

Reply from DriveTime Car Sales - Allentown

Hello Shawn Johnson, On behalf of DriveTime, we want to thank you for taking the time to leave a review about your experience! We strive to make sure that every customer’s experience is one of a kind as we know every customer is one of a kind. Thank You for choosing to take this journey with us!
Kindly,
DriveTime Customer Relations

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