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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, perfect fit, and competitive pricing. Many highlight the ease of ordering and the efficiency of the delivery service, often noting that items arrived quicker than expected. The overall consensus points to a highly satisfying purchasing experience, with many consumers recommending the company to others. However, some customers also noted issues with delivery, including delays or items going to the wrong hub. A few reviewers experienced problems with product fit, where items did not match their car as described, or had difficulty with assembly instructions. There were also isolated instances of retaining clips breaking or concerns about the material of rubber mats.

What people talk about most

Product

People report positive experiences with product quality and fit. Customers frequently praise the excellent... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast and efficient... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the exceptional quality of... See more

Price

Reviewers mention positive feedback about price. Customers consistently praise the competitive and affordable... See more

Order

Customers consistently note positive experiences with order. Many reviewers found the ordering process easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very easy to order online and model description and boot position very clear. Nat had no smell and despite arriving rolled up it quickly flattened out. Fitting was easy and it fits better than th... See more

Rated 5 out of 5 stars

This company sets the standard for customer service - nothing short of exceptional Ordered roof bars couple of years ago. One endcap fell off during wash I think Tried to order replacement caps - D... See more

Rated 5 out of 5 stars

Ordered a rear boot mat for a new Kia Sportage. Arrived within 2 days of ordering and is a great fit. Initially I thought it wasn’t right as it didn’t have the extended side pockets and also had cut... See more

Rated 5 out of 5 stars

Having been badly let down by another supplier, I ordered a Boot Liner for my car early Thursday afternoon. Dispatched same day and delivered today, a little over 48 hours from ordering. Fits pe... See more


Company details

  1. Car Accessories Store

Written by the company

DriveDen is a leading UK retailer of custom-fit and universal car travel accessories including; roof bars, roof boxes, car bike racks, dog guards, car mats, rubber boot liners, ice scrapers and much more. So whether you're looking to protect your new vehicle or equip your SUV for your next getaway, DriveDen will have the tailored essentials you need to get road trip ready.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 83% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Boot Liner

Good quality item (boot liner) at a good price with a pretty good delivery. Ordered on Thursday and received on Monday. Fit like a glove to the boot space.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Good price, rapid delivery, responsive.

Goods (a Thule roofrack) arrived even faster than they said it would. I opted for the free delivery as the order was over the required value, but they actually sent it the next day - thanks.
All was well packed, and the price was good.
I needed a VAT receipt, which was sent by email rapidly too once requested.
I would definitely recommend them.

12 January 2026
Unprompted review
Rated 5 out of 5 stars

rear boot mat for a new Kia Sportage

Ordered a rear boot mat for a new Kia Sportage. Arrived within 2 days of ordering and is a great fit. Initially I thought it wasn’t right as it didn’t have the extended side pockets and also had cut outs at the back for no reason. After fitting realised it was perfect to ensure that the function of the existing cover worked ( it can be pulled forward to expose storage space and level floor with the back lip and also the cut outs allow access to anchor points. Decent quality and very pleased with it.

8 January 2026
Unprompted review
Rated 5 out of 5 stars

These guys i would recommend 100% of…

These guys i would recommend 100% of the time, i have bought countless car mat's over the years, and each time they hsve been cheaply built and highly priced.

I bought a rubber mat set for my audi, i got exectly as i wanted. Tough , thick and heavy duty.
Being a mechnic im always in and out of my car and these rubber mats have held up well.
When they arrived, they were all packaged properly in a box 😁, nothing rolled up like previous sellers.

Many thanks

2 January 2026
Unprompted review
Rated 5 out of 5 stars

Amazingly fast delivery

Ordered car mats for my new car and was surprised by the super fast delivery. Ordered them at 9.30am on 23rd December, and they arrived at 7.15am on 24th December: less than 24 hours from order to arrival. Amazing service. Great car mats too which fit perfectly. Thankyou.

24 December 2025
Unprompted review
Rated 5 out of 5 stars

Good customer service

I ordered rubber floor mats but unfortunately one of the retaining clips broke within the first month. I contacted DriveDen and they were very helpful. They sent a free replacement clip very quickly which resolved the issue. I am very pleased with the product and their customer service.

15 December 2025
Unprompted review
Rated 5 out of 5 stars

Spectacular Product and Service.

I am spectacularly impressed with these roof bars. I selected the cheapest ones I could find as it's for a one-off trip. It took some tie to assemble them, but I am completely happy with that: it gave me an opportunity to look at the build quality.
These are a solid product: much better than other roof bars for clipping under door frames, as they make use of the car manufacturer's jigging points.
The delivery was exceptionally quick and the website was very explicitly and clearly knowledgeable about my car (other websites showed me products "allegedly" for my car, but were NOT specific to my car).
All in all; I'll be looking to you next time I need a car product. Thank you.

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Great product price and service

Great product price and service
Product as described fitted perfectly and was delivered very efficiently and quickly. Great price for the boot liner, would recommend

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Quality Service

The website offers good choices and good information on each option. Ordering was straight forward and the goods dispatched and arrived quickly. Overall very professional service.

15 December 2025
Unprompted review
Rated 1 out of 5 stars

My order is 5 days late?

My order up till now is 5 days late, unable to contact any humans at DHL bunch of uncaring idiots, and unfortunately no help really from DriveDen to sort out this mess. My order is not the most expensive but i do expect a better servicethan this
Update
Now been a week and still waiting, and as for keeping me informed during the process, I'm the one who doing all the running around trying to find out whats going on.

4 December 2025
Unprompted review
DriveDen logo

Reply from DriveDen

Really sorry about the delay to your order! We have been chasing this up with the courier and keeping you informed during the process! If this cannot be resolved within a satisfactory time frame, we will get a replacement order sent out for you.

Rated 5 out of 5 stars

VW fitted boot mat

I purchased a fitted boot mat from Driveden. It was delivered promptly. The product is a perfect fit for my car, and was very affordable. It was a pleasure doing business with them.

5 December 2025
Unprompted review

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