Draper of Glastonbury logo
Visit website

Draper of Glastonbury Reviews 

1,027
•
TrustScore 5 out of 5

4.8

Shoe Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the handcrafted materials, noting that the sheepskin footwear and cozy accessories remain remarkably durable and warm even after years of daily wear. Consumers also appreciate the remarkably swift delivery service, helpful support, and the straightforward online ordering process that makes purchasing completely hassle-free. Some reviewers were not happy with the sizing, mentioning that certain items felt too snug initially, required exchanges, or needed careful attention when selecting the right fit. A few other people also felt that finding the correct measurements required extra care, while others experienced occasional delivery updates being slightly vague.

What people talk about most

Product

Clients share positive opinions on product, frequently highlighting exceptional comfort, high-quality... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the products are beautifully... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting the prompt shipping,... See more

Order

People report high satisfaction with the order process, highlighting seamless online transactions and prompt... See more

Service

Reviewers mention positive feedback about service, frequently highlighting exceptionally speedy deliveries... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service, delivered within two days on standard service. Excellent product - still wearing my last pair after three years daily wear. Still seem to be same quality. Price has risen slightly b... See more

Rated 5 out of 5 stars

Always the same quality of goods and customer care - the very best you can buy. So good that you don’t need to buy their goods often, great for customers but maybe not for their business so support t... See more

Rated 5 out of 5 stars

I love this company. They listened patiently to my concerns and I am looking forward excitedly to shortly getting the Camilla 2 slippers in the size and colour to suit. I needed to size up from the fi... See more

Rated 5 out of 5 stars

Husband loves his new moccasins and it was a chance meeting in Portugal with the owner in April we learnt about the company. He's not had a pair of moccasins since the started putting soles on them... See more

Company details

  1. Shoe Store

Written by the company

We are an 80 year old family owned manufacturer of high quality sheepskin products, including slippers, boots, gloves, coats and rugs.

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,027)

87 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Good to be able to speak to a…

Good to be able to speak to a knowledgeable person in the business, but disappointing that, despite what was stated on your website, I could not order on the phone but had to order online.
Prompt delivery.
Price high.
I live in Ireland, where you have no stockists, so delivery had to be by post.
From previous experience the quality of the product is very good.
Unfortunately, I have very recently been suffering from swollen feet, so my fitting is very tight.
I was happy to find you still in business so many years after my first purchase

25 June 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look