DOT Compliance Group, LLC Reviews 138

TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

They charge $199.00 to file something that you can file completely for free!! And you can file it easily for free online. In my opinion they're scammers, I'd stay far away from them. Not only do the... See more

Rated 5 out of 5 stars

DOT Compliance Group has been amazing to work with. Patricia is incredibly quick, efficient, and reliable, everything you could want in a rep and everything in between. She makes the entire process sm... See more

Rated 5 out of 5 stars

Our experience under the guidence of agent Patricia Moore, who has worked consistantly with the filings and even extra research. We at E.R.K TRANSPORTS LLC are very satified with her help and we recom... See more

Company replied

Rated 5 out of 5 stars

Lashaunda was amazing, every time I call, she answers and is always very patient with my inquiries. Her kindness should be noted as well. Lashaunda is eager to explain processes and instruction for se... See more

Company replied

Company details

  1. Drug Testing Service

Written by the company

ABOUT US DOT Compliance Group LLC provides essential services to the trucking industry, enabling businesses to remain compliant with USDOT regulations. We pride ourselves on being a compliance-needs based company, offering an extensive range of services such as registering for Clearinghouse, Hazmat, SCAC, Compliance Trainings, Drug and Alcohol Testing (C/TPA) and more. We are committed to ensuring that your business meets applicable regulatory requirements while providing an efficient and cost-effective way of doing so. Whether you are an owner operator or manage a fleet of trucks, DOT Compliance Group offers comprehensive and needs-based compliance solutions. We help your business stay on the road! OUR MISSION At DOT Compliance Group LLC, we have assembled a team of USDOT compliance and technology specialists to provide essential services to the trucking industry. We are dedicated to ensuring your business remains compliant with applicable USDOT regulations. Our mission is simple - we help your business stay on the road. With our needs-based compliance services, we offer streamlined and cost-effective solutions. Streamline your compliance process by entrusting your trucking compliance requirements to our team of dedicated specialists. Focus on your business, while we take care of the red tape.


Contact info

3.6

Average

TrustScore 3.5 out of 5

138 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Shari was very good to work with in all…

Shari was very good to work with in all areas and explained everything. Anything we needed to find out about she was very helpful and very nice on the phone.

26 September 2022
Unprompted review
DOT Compliance Group, LLC logo

Reply from DOT Compliance Group, LLC

ms,
Thank you for taking the time to leave a 5-star rating. It is always nice to know that we are meeting our goal with excellent customer service.

Rated 5 out of 5 stars

Lashundra is great to work with

Lashundra is great to work with. I like that she explains everything we need to do! She also helps us to update annual things and that is very helpful.

19 September 2022
Unprompted review
DOT Compliance Group, LLC logo

Reply from DOT Compliance Group, LLC

Kelli,
Thank you for taking the time to leave the 5-star rating. It is always nice to know that we are meeting our goal with excellent customer service.

Rated 5 out of 5 stars

Today a woman by the name of Traci…

Today a woman by the name of Traci Watkins was able to straighten out a problem I had with a form we filled last year. The old representative no longer worked for the company. Traci stepped in a fixed my issue with in minutes. I appreciated that and they will keep my business.

19 September 2022
Unprompted review
DOT Compliance Group, LLC logo

Reply from DOT Compliance Group, LLC

Steve,
Thank you for taking the time to leave the 5-star rating. It is always nice to know that we are meeting our goal with excellent customer service.

Rated 5 out of 5 stars

A vary nice woman help me up date my…

A vary nice woman help me up date my dot it went vary smooth thank you.

1 September 2022
Unprompted review
DOT Compliance Group, LLC logo

Reply from DOT Compliance Group, LLC

Steven,
Thanks for the 5-star rating. We are glad that we are meeting our goal with excellent customer service

Rated 5 out of 5 stars

LasHonda wiggs gave me great service

LasHonda wiggs gave me great service. Helped me complete everything I needed to complete five stars all the way and very professional thanks.

1 September 2022
Unprompted review
DOT Compliance Group, LLC logo

Reply from DOT Compliance Group, LLC

Nathan,
Thanks for the 5-star rating. We are glad that we are meeting our goal with excellent customer service

Rated 5 out of 5 stars

LaShonda is a great resource and…

LaShonda is a great resource and helpful professional.

1 September 2022
Unprompted review
DOT Compliance Group, LLC logo

Reply from DOT Compliance Group, LLC

T&L Express,
Thanks for the 5-star rating. We are glad that we are meeting our goal with excellent customer service

Rated 5 out of 5 stars

i had a very helpful person who knew…

i had a very helpful person who knew what she was doing and she helped me in a timely and professional way

31 August 2022
Unprompted review
DOT Compliance Group, LLC logo

Reply from DOT Compliance Group, LLC

Maria,
Thank you for taking the time to leave a 5-star rating. It is always nice to know that we are meeting our goal with excellent customer service.

Rated 5 out of 5 stars

Leshaunda was very helpful and very…

Leshaunda was very helpful and very pleasant to deal with where I messed up my application last year she helped me fix it.

30 August 2022
Unprompted review
DOT Compliance Group, LLC logo

Reply from DOT Compliance Group, LLC

Chris,
Thank you for taking the time to leave a 5-star review. It is always nice to know that we are meeting our goal with excellent customer service.

Rated 4 out of 5 stars

Using their services from the past 2 years

Using their services from the past 2 years. They always remind me of my upcoming deadlines and always responds quickly.

18 August 2022
Unprompted review
DOT Compliance Group, LLC logo

Reply from DOT Compliance Group, LLC

Anna,
Thank you for taking the time to leave a review. We are glad to know we are providing the excellent customer service we strive for.

Rated 5 out of 5 stars

I am doing pretty well with my business…

I am doing pretty well with my business just because of you people. This guy Jim was extremely supportive and he cleared my every single doubt. I called him late at night but still, he talked politely and explained me everything in detail.

3 August 2022
Unprompted review
DOT Compliance Group, LLC logo

Reply from DOT Compliance Group, LLC

Thanks a lot for your positive review.

Rated 5 out of 5 stars

After so much harassment for other TPA

After so much harassment for other TPA, I lost hope that my business would be compliant again with DOT, but THANK YOU, DOT compliance group team, you did your best to save my business. I am not going to go for any further experiments with TPAs. You guys are the BEST.

1 August 2022
Unprompted review
DOT Compliance Group, LLC logo

Reply from DOT Compliance Group, LLC

Wanda,
Thank you for your 5-star service. We are glad to know you are satisfied with our service.

Rated 5 out of 5 stars

I have re-started my business recently…

I have re-started my business recently and I contacted them and they are same as before. I am happy that they still remember my company and immediately helped me with all my concerns. Happy New Beginning with my dear old friend DOT compliance group

29 July 2022
Unprompted review
DOT Compliance Group, LLC logo

Reply from DOT Compliance Group, LLC

Kim,
Thank you for leaving a 5-star rating. We are glad you liked our services. Happy to work with you again.

Rated 5 out of 5 stars

We are glad that we enrolled with them

They always keep their customers updated. I haven't seen my husband worrying about compliance and all credit goes to the DCG team. We are glad that we enrolled with them at right time.

25 July 2022
Unprompted review
DOT Compliance Group, LLC logo

Reply from DOT Compliance Group, LLC

Thanks for taking the time to write a review for us. We are so pleased that your experience was five star.

Rated 5 out of 5 stars

Lashonda has been amazing through this…

Lashonda has been amazing through this process of running a trucking company I’m extremely short with my patients and she has been understanding compassionate and even level headed me out when I didn’t understand something she has been a pleasure to work with and get things done

24 June 2022
Unprompted review
DOT Compliance Group, LLC logo

Reply from DOT Compliance Group, LLC

Chuck,
Thank you for sharing your 5-star rating. It's always nice to know we are meeting our goal with excellent customer service.

Rated 1 out of 5 stars

Technically legal, but......

Truckers! Spam their emails. As soon as you get your USDOT numbers they come spamming. You can do all this compliance work your self through the FMCSA website for free. A UCR for 0-2 units is $59.00.....as another individual has said. You only have to do this every 2 years, they make it seem it is urgent and you must do it now. Treat them like any salesman that comes knocking on your door, shut the door. I would laugh at their emails because I know better, but feel for the gullible. It must work, they are still in business. Who wouldn't just do it themselves. Do you pay someone to renew your drivers license, no, you do it yourself. I think a class action suit would be interesting to research regarding DOT Compliance Group LLC.

4 June 2021
Unprompted review
Rated 1 out of 5 stars

DOT Compliance group is a scam company…

DOT Compliance group is a scam company that tricks naive business people into paying a huge sum of money to do work you can do for free on-line. DO NOT give this company any personal business information. They often use a very unethical tactic of telling you that your permit is "overdue" in order to deceive people. People who use this company got TRICKED. Don't be stupid.

11 May 2021
Unprompted review
Rated 1 out of 5 stars

High pressure sales group.

No one in this company has a background in DOT or the trucking industry. They will attempt to convince you your in some kind of trouble and can be fined. It’s a BS sales pitch. You can do all this compliance work your self through the FMCSA website for free. A UCR for 0-2 units is $59.00. They will tell you $199.00. Run from these guys as fast as you can if they come calling.

23 March 2021
Unprompted review
DOT Compliance Group, LLC logo

Reply from DOT Compliance Group, LLC

Dear James, thank you for your review. We would like to inform you that we are always committed to providing you with the most appropriate assistance and adequate information regarding your DOT compliance and biennial status with the Department of Transportation. We regret the experience that you might have had with any of our representatives and would like to make amends in the future should you ever choose to seek our services again. Thanks again for your time and consideration.

Rated 5 out of 5 stars

I heard my son talking to customers and…

I heard my son talking to customers and was amazed at his warm and helpful understanding of the need of the customer. He explained that families are struggling during the pandemic so he told the customer how to help herself so they did not have to pay. This company is helping not hurting and proud of my sons heart and this company for allowing him to help those in need.

8 February 2021
Unprompted review

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