Our rescue pointer Hugo really struggled with his tummy, reflux and his weight. It has taken us a long time to get a good balance. We worked with Dave who certainly knows his subject around suppl... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Absolutely brilliant, the website is so easy to use, the service is brilliant. The outstanding knowledge is very reassuring. My GS was really nibbling at the beginning of the year, I had tried the no... See more
Company replied
The stray cat I ordered this for when I took him in had dreadful skin, dry and itchy due to poor nutrition I ordered the salmon oil and it came very quickly. I was actually asked if I wanted a subsc... See more
Company replied
These are the best, delivery is fast, really well packaged and the actual tablets, well my GS was getting to the stage of limping after a long walk etc. Now he’s back to running for balls and sticks w... See more
Company replied
Company details
- Pet Store
- also in
- Pet Supply Store
Written by the company
Experts in herbal pet care. Founded in 1948, providing over 75 years specialist experience in companion animals and herbs to its customers. A third generation family business located in rural West Dorset, Dorwest are passionate about keeping dogs and cats healthy and happy by using high quality herbal supplements. With dedicated, experienced and trained staff with a real interest in companion animals, award-winning Dorwest is the renowned market leader and a worldwide brand available in over 20 countries outside the UK. For more information about Dorwest products, please visit www.dorwest.com.
Experts in herbal pet care
Written by the company
- Promise 1
- We never compromise on quality
- Promise 2
- We have dedicated, experienced, trained staff with a real interest in companion animals
- Promise 3
- Same day dispatch on all orders before 3pm
Contact info
Poundbury, DT1 3AR , Dorchester, United Kingdom
- 01308897272
- info@dorwest.com
- www.dorwest.com
4.9
Excellent
11K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Dorwest Herbs
Thank you for the 5* review Doreen!
Beatrice & The Dorwest Team
Always quick delivery
Always quick delivery.
Excellent customer service.
Products always well packed.
29 June 2026
Reply from Dorwest Herbs
Thank you for the lovely 5* review Jean!
Our Customer Service Team is always happy to help!
Beatrice & The Dorwest Team
Really good products.
1 July 2026
Reply from Dorwest Herbs
Thank you for the lovely 5* review Dawn!
Beatrice & The Dorwest Team
Good products/website
Easy access website, quality trusted products, good delivery updates and delivered on time
1 July 2026
Reply from Dorwest Herbs
Thank you for the lovely 5* review Jane!
Beatrice & The Dorwest Team
Have used Dorwest for a number of years…
Have used Dorwest for a number of years & always been impressed by their products . Staff are friendly , helpful & knowledgeable. The way items are packaged & sent is second to none , never had anything damaged/broken . Our oldest dog is over 16& still enjoying herself , sure it’s because of Keepers Mix !
30 June 2026
Reply from Dorwest Herbs
Thank you for your lovely 5* review Eve!
Our Customer Service Team is always happy to help!
Beatrice & The Dorwest Team
I purchased some Dorwest products from…
I purchased some Dorwest products from Amazon and then was told that there have been pet supplements sold on the site that aren’t legitimate and have made pets unwell. I reached out to Dorwest who replied very quickly to reassure me that the products I had purchased were legitimate and safe for my pet. Excellent customer service
1 July 2026
Reply from Dorwest Herbs
Thank you for the lovely 5* review Sara!
Our Customer Service Team is always happy to help!
Beatrice & The Dorwest Team
Already noticed a difference in my dogs…
Already noticed a difference in my dogs Allergies
1 July 2026
Reply from Dorwest Herbs
Thank you for the 5* review!
We are so pleased to hear that our products are helping your dog with their allergies!
Beatrice & The Dorwest Team
Reply from Dorwest Herbs
Thank you for the 5* review!
We are so pleased to hear that our products are helping your anxious dog!
Beatrice & The Dorwest Team
Reply from Dorwest Herbs
Thank you for the lovely 5* review!
Beatrice & The Dorwest Team
Helpful advice
I had some questions and Beatrice Cook sent me a detailed and helpful reply.
29 June 2026
Reply from Dorwest Herbs
Thank you for the 5* review!
Our Customer Service Team is always happy to help!
Beatrice & The Dorwest Team
Your products really work!
30 June 2026
Reply from Dorwest Herbs
Thank you for the 5* review!
Beatrice & The Dorwest Team
Easy to navigate website making for…
Easy to navigate website making for easy ordering. Kept up to date with dispatch and delivery information and order arrived within a couple of days. Very fast and efficient company. Would highly recommend.
1 July 2026
Reply from Dorwest Herbs
Thank you for the lovely 5* review!
Beatrice & The Dorwest Team
I have bought Dorwest products for many…
I have bought Dorwest products for many years. Excellent service and quality products.
30 June 2026
Reply from Dorwest Herbs
Thank you for the lovely 5* review Carol!
Beatrice & The Dorwest Team
Reply from Dorwest Herbs
Thank you for the 5* review Jo!
Beatrice & The Dorwest Team
Prompt delivery and helpful person at…
Prompt delivery and helpful person at the end of the telephone.
29 June 2026
Reply from Dorwest Herbs
Thank you for the 5* review Hazel!
Our Customer Service Team is always happy to help!
Beatrice & The Dorwest Team
Reply from Dorwest Herbs
Thank you for the lovely 5* review Yvonne!
Beatrice & The Dorwest Team
Arrived promptly in good condition
30 June 2026
Reply from Dorwest Herbs
Thank you for the 5* review!
Beatrice & The Dorwest Team
As usual a fast and efficient service
As usual a fast and efficient service, speedy dispatch and delivery, the product "Keeper's Mix" (greens) compliments our dog's food perfectly and she woofs it down every time (sorry for the pun was not intentional), I highly recommend this product
29 June 2026
Reply from Dorwest Herbs
Thank you for the lovely 5* review Paul!
Beatrice & The Dorwest Team
Always go to Dorwest for advice
Contacted Dorwest regarding our allergy-prone Cavalier, who suffers from many allergy problems. Beatrice was very helpful and recommended black garlic and the green leaf supplements. 3 weeks later and we are starting to see less scratching during the summer months and plan to continue to use these consistently moving forward. We also use the probiotic supplement and this is helping too! Thank you very much Dorwest!
17 June 2026
Reply from Dorwest Herbs
Thank you for the lovely 5* review Ettie!
Our Customer Service Team is always happy to help and we are so pleased to hear that our Garlic and Fenugreek and Green Releaf Tablets are helping your Cavalier with her allergies!
Beatrice & The Dorwest Team
Reply from Dorwest Herbs
Thank you for the 5* review Tracey!
Beatrice & The Dorwest Team
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