Domino's Pizza New Zealand Reviews 

65
TrustScore 3 out of 5

3.1

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Rated 5 out of 5 stars

Ryan is just the best going out of his way and giving service with a smile. If you ever come to Greymouth and looking for Pizza, Domino's is the place to go.

Rated 1 out of 5 stars

Annoying my neighbours every week. Specific instructions requested, given and NEVER followed. Cultural music played loud in the wrong driveway as some sort of announcement to come and pick up you... See more

Rated 5 out of 5 stars

Fantastic customer service from Dominos Pizza in Shirley. We phoned an order through and the staff member made sure we got the best value deal, altered toppings to suit, and was patient explaining wha... See more

Rated 1 out of 5 stars

I normally would grab a "Mr Wedge" with cheesy stuffed crust on the odd occasion. After ordering one a few months back, I got a "Mr Wedge" without the wedges... it's cheap packaged criss-cr... See more

Company details

  1. Take Away Service
  2. Online Food Ordering Service
  3. Pizza Delivery
  4. Pizza Takeaway

Information provided by various external sources

Site features pizza menu, Hot Cell, pizza franchise, employment opportunities.


Contact info

3.1

Average

TrustScore 3 out of 5

65 reviews

5-star
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1-star

No history of asking for reviews

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3.1

All reviews

(65)

8 reviews in the last 12 months

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Rated 1 out of 5 stars

Worst experience ordering food online

Ordered food online, got an error said please try again, but credit card got charged. Lost 25 dollars, called their staff in New Market. She simply said "oh, the money gonna bounce back to your card. " No time frame, no apology or nothing. She also said they often got customers got charged by error. Horrible service. Avoid this all cost.

7 April 2022
Unprompted review
Rated 1 out of 5 stars

Got to say I won't be ordering from you…

Got to say I won't be ordering from you guys again. Having spoken to the delivery driver (who was the best part of the service) and also to another of your workers, they brought to our attention your new delivery rip. The first pizza we ordered was a $3.99 pizza that was priced at $15. I get that and figured that was the delivery price included (no transparency in your website so had to assume). Then everyone else took their turn ordering. I check the receipt afterwards and see the 2 $5 pizzas are $8 each and the other $3.99 pizza is also $8. It was explained by the delivery driver and your other worker that your new scheme is to add an extra delivery fee per pizza. There is no warning about this and ended up costing us $21 for delivery. Apparently you've had a number of complaints about this and your delivery drivers are copping a ton of slack from angry customers who rightly feel they have been blindsided. We are swapping to pizza Hutt from now on because they at least don't rip their loyal customers off or put their staff in the firing line for your deceit.

19 July 2021
Unprompted review
Rated 4 out of 5 stars

Dominos is great

Lately Domino's has risen to the top of fast food, as they take their quality control seriously even installing smart scanners in their stores. Always get a good pizza with what I ask for.

Surprisingly Pizza Hut which we all know is rubbish (don't know from personal experience) is still in business.

22 May 2021
Unprompted review
Rated 4 out of 5 stars

I love their pizza, HOWEVER...

I love their pizza. However, I sometimes have experiences where either a) The pizza is not cut up correctly, b) the toppings are all over the place or c) it takes a really long time for pickup, even for small orders. I don't always have these experiences, though. It's a small percentage of the time. Most of the time, the pizza's good tasting, done quickly, and looks nice. That would give it a 5-star review, however the experiences i've had before above make it a 4.

2 August 2020
Unprompted review

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