Dokteronline.com | Your online health service Reviews 

4,679
TrustScore 3.5 out of 5

3.7

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Rated 4 out of 5 stars

𝗙𝗥: Très bon service qui nous permet d'obtenir des médicaments introuvables ailleurs. Cependant je regrette qu'il n'y ait pas l'antidote des opiacées le "Naloxone" ou le "Prenoxad". Je regrette é... See more

Company replied

Rated 5 out of 5 stars

Immediate response to my request, the doctor prescribed the required medicine promptly. The only minus point was the time (3 weeks) it took to get the paper prescription, maybe also due to the wint... See more

Company replied

Rated 1 out of 5 stars

Not delivering. Now asking for your Id? Via there "bluclinic" not delivering and not get my 120 euro money back from this "apothekery" Don't get involved. 2 times it got well. Last time (sept 2025) n... See more

Company replied

Rated 5 out of 5 stars

A positively good experience From start to finish it went well. I clicked on, answered the questionnaire, filled in my details, paid the money, ordered on Tuesday evening, was kept informed by emai... See more

Company details

  1. Online Prescription Medication Vendor
  2. Physician Referral Service

Written by the company

Dokteronline.com is een informatieve website en daarnaast een onlineservice voor consumenten. Wij bieden zelf geen producten aan, maar regelen – indien gewenst – voor u een online consult met een geregistreerde en onafhankelijke EU-arts. Het eventueel daaruit voortkomende recept wordt naar uw huisadres gestuurd of – indien u daartoe opdracht geeft – door ons doorgestuurd naar Blueclinic. Blueclinic zorgt ervoor dat u met uw recept veilig, snel en discreet echte producten kunt krijgen van goede gecontroleerde onafhankelijke EU-apotheken. Dokteronline.com is dus een consultservice en geen online dokter, online apotheek of internetapotheek.


Contact info

3.7

Average

TrustScore 3.5 out of 5

5K reviews

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No recent history of asking for reviews

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3.7

All reviews

(4,679)

64 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service and delivery

29 August 2022
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear Ms Skidmore,

thank you very much for your 5 star review and for taking the time to write it.

We are very pleased that you are satisfied with our service.

We hope to be of service to you again in the future.

Customer Service - Dokteronline

Rated 5 out of 5 stars

Great service

Simple to explain my condition and received quick results with excellent medical advice and the right prescription that arrived with a fast delivery.

27 August 2022
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear Ms. Berg,

Thank you very much for your kind evaluation and for taking the time to write it.

We are very pleased that you are satisfied with our service and that you feel well taken care of.

We hope to be of service to you in the future and send you our best regards.

Customer service - Dokteronline

Rated 5 out of 5 stars

Alles super geklappt

11 August 2022
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Sehr geehrte Frau Pauline,

vielen Dank für Ihre freundliche Bewertung und dass Sie sich die Zeit dafür genommen haben.

Wir freuen uns sehr, dass Sie mit unserem Service zufrieden sind.

Wir hoffen Ihnen auch weiterhin behilflich sein zu dürfen und grüßen Sie mit den besten Wünschen.

Kundenservice - Dokteronline

Rated 4 out of 5 stars

Good service and quick delivery

Good service and quick delivery
Perfect for regular ordering

27 July 2022
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear Customer,

Thank you for your positive feedback.

We are glad that you experienced an good service with fast delivery. That is one of our main goal for our customers.

Kind regards,

Customer Service Dokteronline

Rated 3 out of 5 stars

Doctor not giving me what I need

23 July 2022
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear Sir/Madam,

Thank you for taking the efford to give us your feedback.

How unfortunate that you are not satisfied with the handling of your request by the doctor.
Restrictions apply to certain products.

Our customer service is not medically qualified and has no access to your medical information.

We hope to be of service to you again in the future and wish you all the best.

Customer service - Dokteronline

Rated 5 out of 5 stars

Quick delivery!

I received my medication 2 days after I submitted the webform. It was faster than contacting the local "vårdcentral" via their online prescription form service. That is amasing!
The questionaire was thorough, and they clearly make sure to get all relevant information to ensure the patient receives the correct dose and correct medication. I was impressed and I will use them again, purely for the fact that they are so quick to respond. The local service where I live, seems overworked and stressed, and my condition is chronic, so for me, the medication is well established, and the dose is unchanging. Its simply convenient that I can renew my medication at the drop of a hat, without having to wait for days to even hear back from the local doctor.

23 July 2022
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear Nilenya,

Thank you very much for your 5 star review.

We are very pleased that you are satisfied with our service and look forward to serving you again.

Kindest regards,

Customer Services Team - Dokteronline

Rated 4 out of 5 stars

Future is here.

I believe this is the future of meeting online doctors. No need to book a time slot. Issue related to shipping needs to be addressed but this is the future.

11 July 2022
Unprompted review
Rated 5 out of 5 stars

Excellent quick service

10 July 2022
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear Mr. Kevin,

Thank you for your positive feedback.

We are glad that you experienced an easy service with fast delivery. That is one of our main goal for our customers.

Kind regards,

Customer Service Dokteronline

Rated 5 out of 5 stars

Excellent service

Excellent service - thank you

5 July 2022
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear Mrs Carkam,

Thank you for your 5 stars and your kind words about our service.

Best regards,

Customer service - Dokteronline.com

Rated 5 out of 5 stars

Fantastic service

24 June 2022
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear mr, / ms,

Thank you very much for your 5 star review and taking the time to write it.

We are very pleased that you are so satisfied with our service and look forward to serving you again.
Kind regards,

Customer Service Dokteronline

Rated 5 out of 5 stars

Accurate medical advice

Accurate medical advice. Fast shipment of medicines.

12 June 2022
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear Ms. Danielle Marcheggiani,

Thank you for your review and for taking the time to share your feedback with us.

We are happy that you are satisfied with our service and that you had a good experience.

We look forward to serving you again!

Kind regards,

Customer Service Team - Dokteronline.com

Rated 5 out of 5 stars

Flawless service

12 June 2022
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear Ms. Khan,

Thank you very much for your 5 star review and taking the time to write it.

We are very pleased that you are so satisfied with our service and look forward to serving you again.

Kindest regards,

Customer Services Team - Dokteronline

Rated 5 out of 5 stars

Top service.

27 September 2021
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Sehr geehrte Frau Evelien,

wir bedanken uns für Ihre Bewertung.

Wir haben uns sehr über Ihr Feedback gefreut und grüßen Sie mit den besten Wünschen.

Kundendienst-Team - Dokteronline.com

Rated 5 out of 5 stars

it is a good and trusted site

it is a good and trusted site. only its abit expensive the consult. but im satisfied of the rest.

11 August 2021
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear Sarah,

Thank you for your review and for taking the time to share your feedback with us.

We are happy that you are satisfied with our service.

Kind regards,

Customer Service Team - Dokteronline.com

Rated 5 out of 5 stars

Order 1815853 : great experience

Great service and communication. my order (1815853) arrived earlier than I expected. Customer service replied promptly to my emails.

7 April 2021
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear Mr. Alford,

Thank you so much for your excellent feedback.

We are very glad to read that you are happy with our services and we greatly appreciate the time you took to share your experience and insights.

Kindest regards,

Customer Services Team - Dokteronline.com

Rated 5 out of 5 stars

Excellent company .

Excellent company .. excellent fast delivery .. very pleased.

27 January 2021
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear Mr/Mrs. Reddyl14,

Thank you so much for your feedback, we appreciate you taking the time to leave a review. We are happy to read that you consider our service excellent

Best regards,

The Customer Services Team - Dokteronline.com

Rated 5 out of 5 stars

snet en discreet

30 December 2020
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Geachte heer Van Londen,

Hartelijk dank voor uw positieve feedback op onze website.

Wij zijn blij dat u tevreden bent met onze diensten en danken u dat u de moeite heeft genomen om een review te schrijven.

Met vriendelijke groet,

Klantenservice - Dokteronline.com

Rated 5 out of 5 stars

Good and efficient service

Good and efficient service, I had to wait a few day's for delivery in The Netherlands but it all went smoothly, when I had some questions, they where answered immediately by support. Hassle free service, I recommend ! Thank you dokteronline and the dokter who helped me, will use again when needed.

12 December 2020
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear Mr. David,

Thank you very much for your positive rating and for taking the time out to share your experience with us. We are happy to hear that you are pleased with our services.

Kindest regards,

Customer Services Team - Dokteronline.com

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