The staff, Alistair and Izzy are extremely helpfull. They go out their way to explain things and organise various visits as needed. They take time to listen and will research anything they're not sure... See more
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The staff are truly amazing, everyone was so passionate about caring for the dogs. We were expertly guided through the adoption process form beginning to end, and they gave us great advice on what... See more
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love our experience, we were looking for a dog as first time pet owners and was really excited about the whole progress, after filling out the application, we went in for a visit and Jaylee was sugges... See more
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Dogs Trust in Evesham have been brilliant from emailing the adoption application form to picking up Lillie - Now Daisy. They went through everything throughly, made sure that the visits were comfortab... See more
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Company details
Written by the company
Hi, we're the dog charity! Our love for dogs means we want the very best for all of them, always. So whether it’s caring for them, lending their owner a helping hand, or finding them a loving family, we’re here whenever and wherever they need us most, around the corner and around the world, because we believe ‘a dog is for life’.
Contact info
Dogs Trust House, 2 Wakley Street, London, EC1V 7RQ, London, United Kingdom
- 03030030000
- letusknow@dogstrust.org.uk
- www.dogstrust.org.uk
4.7
Excellent
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Dogs Trust
Good morning David,
Thank you for taking the time to leave us a review.
We're so pleased you had such a paw-sitive experience and found the team to be friendly and knowledgeable.
We're so grateful to you for adopting from us and are always here if you need any sup -pawt!
Best Wishes
Michelle
Dogs Trust 🐾
The staff at Bridgend were amazing from…
The staff at Bridgend were amazing from start to finish in the adoption of Ralph .We adopted a doberman 6 months ago from the same team they go above and beyond .thank you so much we are truly happy that our family is complete with our boys
9 June 2026
Unprompted review
Reply from Dogs Trust
Good morning Sid,
Thank you for your kind review.
Thank you so much for adopting from Dogs Trust again and giving two Dogs Trust dogs such a loving forever home.
Our team go the extra mile to ensure that our rehoming centres feel warm, welcoming, and that everyone visiting feels supported throughout the process, so it’s pawtastic to know that this came across during your experience.
We're always here to lend a helping paw!
Best wishes
Michelle
Dogs Trust 🐾
Brilliant team at West Calder
We rehomed a beautiful little smooth fox terrier from West Calder at the beginning of May - the team were so lovely to deal with, they answered all our questions and ensured we were fully equipped to offer our new dog the best possible start. The West Calder site will be gorgeous when the works are completed, well worth a visit. 5 star!
2 May 2026
Unprompted review
Reply from Dogs Trust
Good morning Pam,
Thank you so much for your review.
It’s great to hear that you enjoyed your adoption experience and felt supported by our West Calder team throughout the process.
We pride ourselves on matching dogs to the best possible homes to set our dogs and adopters up for success, so it’s really encouraging to know that this was reflected in your experience when adopting.
Please don’t hesitate to reach out if you ever need any suppawt!
Best wishes
Michelle
Dogs Trust 🐾
Fantastic staff very supportive and…
Fantastic staff very supportive and helpful. Went far and beyond the extra mile when we adopted Loki!
8 June 2026
Unprompted review
Reply from Dogs Trust
Good morning Keith,
Thank you for taking the time to leave us a review.
It's wonderful to hear that you had such a pawsitive experience with Dogs Trust Snetterton, and found the team to be so supportive.
We are so glad that we could help to bring you and Loki together. We hope you enjoy making many happy memories!
Best wishes
Michelle
Dogs Trust 🐾
The whole experience was very good
The whole experience was very good. Team were very helpful
7 June 2026
Unprompted review
Reply from Dogs Trust
Good morning David,
Thank you for taking the time to get in touch.
We're so pleased to hear that you had such a pawsome experience with Dogs Trust Salisbury.
Our teams pride themselves on providing excellent service and we're so glad this shone through for you.
Thank you for your support and for giving Bess a wonderful new home!
Best wishes
Michelle
Dogs Trust🐾
From the initial contact with dogs…
From the initial contact with dogs trust, they listened to what I wanted and paired me with my lovely Rose. The process was so thorough and they eased me into rehoming my new girl. Thank you all so much, especially Lizzie and Gemma at Harefield.
29 May 2026
Unprompted review
Reply from Dogs Trust
Good morning,
Thank you so much for your pawsitive review!
It’s great to hear that you enjoyed your adoption experience and felt supported by our Harefield rehoming team throughout the process.
We pride ourselves on matching dogs to the best possible homes to set our dogs and adopters up for success, so it’s really encouraging to know that this was reflected in your experience when adopting from us. We always aim for a paw-sitive experience!
Thank you again for giving Rose a loving forever home. We'll be sure to share your feedback with Lizzie, Gemma and the Harefield team.
Best wishes
Michelle
Dogs Trust 🐾
I adopted a pug to named Artie - Evesham
I applied for a pug to adopt named Artie at the Evesham centre the whole process was very smooth i cannot fault Jane who works at that branch she was very helpful in helping me secure Artie as my furry friend I brought my current dog along to meet him and it went very well within a week I brought him home today Artie is settling well into the family home I would like to thank the Evesham staff for the care they gave Artie ensuring he was healthy to come home. He will be well looked after and will have a good home.
9 June 2026
Unprompted review
Reply from Dogs Trust
Good morning Terry,
Thank you for taking the time to leave us a review.
It's wonderful to hear that you had such a pawsitive adoption experience with Dogs Trust Evesham and found Jane and the team to be so helpful and supportive.
We hope that you appreciate the amazing difference that you've made to Artie's life by giving him the opportunity to thrive in such a kind and loving home.
We're always here if you need any sup-pawt!
Best wishes
Michelle
Dogs Trust 🐾
Easy from start to finish
I received a response to my initial application within 48 hours and from that point on everything was great. The team made sure I had everything I needed at every stage of the process.
7 June 2026
Unprompted review
Reply from Dogs Trust
Good afternoon Adam,
Thank you so much for your kind review.
We're so pleased to hear that you had a pawsitive experience adopting your new furry family member.
We work hard to go the extra mile for both our dogs and our adopters, making sure every dog is comfortable and every new owner feels supported, so it’s great to know that came through during your journey.
Thank you for giving a Dogs Trust dog a loving forever home. We'll share your feedback with the team, and we're always here to give a helping paw if you need us.
Kind regards
Erin
Dogs Trust🐾
Wonderful experience!
Really friendly, helpful staff. Lots of support . Found the perfect match aided by all the handover information given. I'd definitely recommend going for a visit instead of just looking online. George (our adoptee) wasn't on the website when we went as his assessments were complete, but the staff gave us all the information they had. The whole process took a week from first visit to taking George home. He's not our first adoption from Dogs Trust, they are just brilliant!
7 June 2026
Unprompted review
Reply from Dogs Trust
Good afternoon Dawn,
Thank you so much for your review.
It’s great to hear that you enjoyed your adoption experience. We understand the importance of being as transparent as possible to help set our dogs and their new paw-rents up for success, so it's great that this shone through.
We pride ourselves on matching dogs to the best possible homes, and we always aim for a paw-sitive experience! It sounds like you found paw-fect match for your family.
Thank you again for giving one of our amazing pooches a loving forever home. Please don’t hesitate to reach out if you ever need any support!
Best wishes
Erin
Dogs Trust 🐾
Blot
Blot, new name Goose is a very good boy. We couldn't be happier.
The process with Kenilworth dogs trust was very smooth and easy and very straightforward.
23 February 2026
Unprompted review
Reply from Dogs Trust
Good morning,
Thank you so much for your review.
We always aim for a paw-sitive experience, so are pleased this stood out for you when meeting Goose and adopting from us!
Thank you for giving Goose a loving forever home. We’ll make sure your feedback is shared with the team, and please don’t hesitate to reach out if you ever need us - we’re always here with a helping paw.
Best wishes
Erin
Dogs Trust 🐾
We recently adopted our dog from Merseyside
We recently adopted our dog from Merseyside dog trust. When we first arrived we were greeted warmly and explained how the centre is run. We found our dog and they were very informative about her then we met her. We agreed we wanted her. The staff went through everything. Day of adoption again friendly happy staff. We'd definitely recommend here.
4 June 2026
Unprompted review
Reply from Dogs Trust
Good morning Claire,
We're so pleased that you enjoyed your adoption experience with Dogs Trust Merseyside, and we know that Cleo has fallen on her paws with you as her Special Someone!
We hope that you appreciate the amazing difference that you've made to her life by giving her the opportunity to thrive in such a kind and loving home.
Please don't hesitate to stay in touch with us to share some pupdates on Cleo's adventures with your family, and we're always here to lend a helping paw if you need any support!
Kind Regards
Erin
Dogs Trust🐾
Excellent post adoption support
Adoption experience from Dogs Trust has been very thorough and supportive.
8 June 2026
Unprompted review
Reply from Dogs Trust
Good afternoon Nicholas,
Thank you for taking the time to leave us a review!
We're so pleased you had such a paw-sitive experience.
We're so grateful to you for adopting from us and are always here if you need any sup -pawt!
Best Wishes
Michelle
Dogs Trust 🐾
Fantastic knowledgable
Fantastic knowledgable, friendly and dedicated people. Matched us with a fantastic new furry family member. He is the 4th dog in a row we have got from them. All have been wonderful and the advice and support given is great.
6 June 2026
Unprompted review
Reply from Dogs Trust
Good afternoon Brian,
Thank you for your kind review.
Thank you so much for adopting from Dogs Trust again and giving the lovely Rudi such a loving forever home.
Our team go the extra mile to ensure that our rehoming centres feel warm, welcoming, and that everyone visiting feels supported throughout the process, so it’s pawtastic to know that this came across during your experience.
We hope that you and Rudi make plenty of happy memories together, and we know how lucky he is to have fallen on his paws with you as his Special Someone.
We're always here to lend a helping paw!
Best wishes
Michelle
Dogs Trust 🐾
Great local team in Glasgow
Lauren @ Glasgow was the key - she was so lovely, helpful & positive.
I had been looking for some time & had been relying on the website but I would strongly support the suggestion that any prospective adopters visit their local centres to speak to the on the team on the ground. I have adopted Wren now & she’s a keeper! Thank you Lauren!
5 June 2026
Unprompted review
Reply from Dogs Trust
Good afternoon John,
Thank you for your pawsitive review!
It's wonderful to hear that you had such a pawsitive adoption experience with Dogs Trust Glasgow and found the team to be so helpful and supportive. All our staff, from the rehoming centre to our Post Adoption Support team, aim to treat everyone that contacts us with care and compassion and we are glad to hear that this was reflected in your experience when visiting the Glasgow rehoming centre.
We'll be sure to share your lovely feedback with Lauren and the Glasgow team.
We're always here if you need any sup-pawt!
Best wishes
Michelle
Dogs Trust 🐾
Jacob
Very kind and friendly people, who want nothing but the best outcome for the pooches in their care.
They are very supportive, we are first time dog owners, and no question we asked was a stupid question.
We adopted a lovely pooch called Jacob, and he's a little cracker 😀!!
6 June 2026
Unprompted review
Reply from Dogs Trust
Good afternoon,
Thank you for your kind review.
We're so happy to hear that you were impressed with your experience whilst adopting the lovely Jacob from Dogs Trust, and that you found our team to be friendly and supportive.
We pride ourselves on matching dogs to the best possible homes and making sure their adoption is a smooth and happy transition for them, so it's great to hear that this shone through.
We are so grateful to you for giving Jacob such a loving , caring home. We wish you all the best and we're always here if you need any sup-pawt!
Best wishes
Michelle
Dogs Trust🐾
We adopted Ruby from the Dogs Trust, Ballymena
We called to the Dogs Trust - Ballymena facility and spoke to member of staff/volunteer who advised us on the process of adopting a dog through them.
We applied online, letting the Dogs Trust know what types of dogs we would be interested in rehoming, then we trusted the process.
We were delighted to receive a call informing us of 3 possible matches and with the information provided we arranged a meet with Ruby. When we called to see Ruby, we knew she was perfect for our family. We quickly arranged a second visit and agreed on the adoption.
The staff and volunteers are top class and we have been delighted to give Ruby her forever home.
3 June 2026
Unprompted review
Reply from Dogs Trust
Good morning Micky,
Thank you for leaving us a review.
We're so pleased that you enjoyed your adoption experience with Dogs Trust Ballymena, and we know that gorgeous Ruby has fallen on her paws with you as her Special Someone!
We hope that you appreciate the amazing difference that you've made to her life by giving her the opportunity to thrive in such a kind and loving home.
Please don't hesitate to stay in touch with us to share some pupdates on Ruby's adventures with you, and we're always here to lend a helping paw if you need any support!
Best wishes
Michelle
Dogs Trust 🐾
Amazing advice from Gabby
Amazing advice from Gabby, they have been amazing and changed my dog for the better. Couldn't of done it without the support throught our puppy stage. The best support and advice, thanks so much.
6 June 2026
Unprompted review
Reply from Dogs Trust
Good morning,
Thank you for your kind review.
It is fantastic to hear you had such a pawsitive experience and have found Gabby's advice to be so supportive!
Wishing you and your furry friend all the best. Please do reach out if you need any further support.
Best wishes
Michelle
Dogs Trust 🐾
I'd happily recommend them
I adopted my dog Benji (then called Booboo) from Dogs Trust in Leeds and was overwhelmingly happy with the overall experience.
I've never had a dog before, so I was quite nervous. But the process was really simple and straightforward. I filled out the adoption form online and answered some questions over the phone. After a while, I was contacted about the dog I ended up adopting.
The people at the centre were very friendly, patient and informative and all in all, the whole process was an extremely easy and pleasant experience. They also seemed to really care about the animals in their care, making sure it was the right fit for both me and the dog. I wouldn't hesitate to recommend them to anyone else looking to adopt a dog.
1 June 2026
Unprompted review
Reply from Dogs Trust
Good morning,
Thank you so much for your pawsitive review!
It’s great to hear that you enjoyed your adoption experience and felt supported by our Leeds rehoming team throughout the process.
We pride ourselves on matching dogs to the best possible homes to set our dogs and adopters up for success, so it’s really encouraging to know that this was reflected in your experience when adopting from us. We always aim for a paw-sitive experience!
Thank you again for giving Benji a loving forever home. Please don’t hesitate to reach out if you ever need any suppawt!
Best wishes
Michelle
Dogs Trust 🐾
Great service
Great service, support and advice the perfect trilogy for something as important as the adoption of a new family member.
5 June 2026
Unprompted review
Reply from Dogs Trust
Good morning Chris,
Thank you for taking the time to leave us a review.
It's wonderful to hear that you had such a pawsitive experience with Dogs Trust, and found the team to be so supportive.
We are so glad that we could help to bring you and your furry friend together. We hope you enjoy making many happy memories!
Best wishes
Michelle
Dogs Trust 🐾
The entire process of adopting our puppy was incredible
The entire process of adopting our puppy was seamless and well managed. Every member of the team at Hatfield was helpful and warm and we have felt supported every step of the way. We received an excellent handover, and lots of useful items to get us started on our journey. We cannot be happier with our experience and, most importantly, with our perfect new puppy.
3 June 2026
Unprompted review
Reply from Dogs Trust
Good afternoon Amber,
Thank you for taking the time to leave us a review.
We're so pleased to hear that you found our Harefield team to be helpful and warm. Our rehoming teams pride themselves on their knowledge and expertise to match adopters with a dog who would be best suited to their home, so it's great this shone through for you!
It's fantastic that you found your adoption pack helpful. Our ultimate aim is to set our dogs up for success, and we understand the importance of starting your adoption journey off on the right paw!
Wishing you all the best with your new furry family member - we're always here should you need any support.
Best wishes
Michelle
Dogs Trust 🐾
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