Product never arrived
Product never arrived, they don’t answer calls or return emails when I enquire about my order.
1 August 2025
Unprompted review
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Company details
Written by the company
DogMasters Trainers is Australia’s largest independent distributor of quality dog training products. Established in 2001, we have been at the forefront of developing quality training products and leading the industry with knowledge and after sales service for over 20 years.
Contact info
5/35 Township Dr, 4220, Burleigh Heads, Australia
- 1800 300 364
- orders@dogmaster.com.au
- www.dogmaster.com.au
3.4
Average
16 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Angela from Dog master trainers was…
Angela from Dog master trainers was absolutely amazing. Helped a lot. Highly recommend
31 March 2025
Unprompted review
Good product but not great customer…
Good product but not great customer service. I emailed in asking some product questions but never received a reply which was disappointing.
2 October 2023
Product OK, Let down in other ways
Happy with the product, a little disappointed to have to pay for another full kit as well as the original full kit we purchased, because on the occasions we tried to purchase the collar by itself, they were never available, now we have two remotes as well ????
24 September 2023
Dog Tracking
One call and the person that answered to phone had so much information about the products it was so easy and I felt confident in what I was about to purchase. Shipping was so quick overall great to deal with
28 September 2023
Great service
27 September 2023
very quick sellers.
28 August 2023
Recieved the item fine
Recieved the item fine, a little disappointed that the box did not come with the instruction manual, but we made do with Google and such to figure the rest of it out.
25 August 2023
Smart puppies only need a little nudge in the right direction.
Helps to have a smart dog ♡
Only needed to use it for two days and she will come now without even having it on.. works a treat.
28 July 2023
Excellent service & great product…
Excellent service & great product delivery for an urgently required item
27 July 2023
Garmin 66i
Garmin 66i
Great product excellent price and quick delivery 5 star keep up the great work guys
Very happy
24 July 2023
I needed a collar quickly and that is…
I needed a collar quickly and that is what happened only thing I noticed the warranty is only for collars sold in US or Canada
24 July 2023
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