My wife, Bonnie, and I have been seeing Dr. Lomonaco for more than 2 years and have been very pleased and comfortable with his practice. The doc is a perfect combination of being a great listener and... See more
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See what reviewers are saying
Renewing my HGV for our motorhome at 70 The process for the medical was quick & efficient & was good value compared to our GP surgery who need to be seeing people who are sick in any case - but I wou... See more
Easy booking process, reasonably priced, and a very quick medical (no more than 10 minutes). It did feel a little rushed, but that may have been because another driver was later for their appointment... See more
Excellent! Can’t say much more really. From booking to having the medical was excellent. The staff were very efficient yet friendly. Have highly recommended the service to friends and colleagues.
Company details
Information provided by various external sources
Doctors on Wheels are a team of fully registered doctors who are based around the UK providing cheap medicals for a range of professions.
Contact info
46-50 Great Central Street, LE1 4NF, Leicester, United Kingdom
- 0370 383 0648
- enquiries@doctorsonwheels.co.uk
- www.doctorsonwheels.co.uk
4.6
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Very quick and efficient service
Very quick and efficient service.
At a very good price.
Thank you
8 October 2019
Unprompted review
I was recommended to contact docs on…
I was recommended to contact docs on wheels in order to get a form D1 completed so that I could get category C1 back on my driving licence. After paying the fee and having the medical examination I discovered on the government website that the DVLA no longer except medical reports generated by Doctors on Wheels.
I consider that they acted illegally and immorally
2 October 2019
Unprompted review
Reply from Doctors On Wheels
Hi Steve,
Our reply to this review:
'Good morning Steve,
I have just seen your review of our services and I would like to clarify a few things:
The service that we provide is by no means illegal and consequently not immoral. The operation has been checked by our legal representatives and they are happy in the way that we are conducting our business.
This then begs the question why the DVLA have that statement on their website? Again our legal representatives cannot believe the approach the DVLA are taking citing the fact that DVLA have no legal right not to accept a properly completed D4 medical form completed by a representative of Doctors On Wheels Ltd.
Our legal team have formally asked the DVLA twice to provide their legal right to refuse a medical from us and neither time they have been able to do so. This has prompted a formal complaint by us which is currently pending a reply.
This brings us onto the way your medical was conducted. I trust that you have no issue in the way the doctor conducted himself and that you are satisfied the D4 form was completed accurately?
The doctor is not employed by Doctors On Wheels Ltd so acts independently, so all our job is to administer the booking.
The doctor would have stamped the form with his own stamp so there would be no reference to Doctors On Wheels Ltd at all on your D4 form.
Because there is no reference to Doctors On Wheels on the form the DVLA will not reject it.
In fact I had a medical myself and it was stamped as Doctors On Wheels and this was not rejected.
As you can see the DVLA are putting us in a very disadvantaged position and as far as we can see have no legal basis to do so. You have cited us as ignoring the law but maybe after getting some of our side of the story, your view may change as to who are the wrong doers?
This whole issue has a very complex and interesting back story which I am sure will become public knowledge in time.
Please submit your form and if it is rejected we will gladly refund it but I am sure it will not be.
If you do have any issues with the conduct of the doctor then please do not hesitate to let me know and I will look into it.
If after you have read this you feel you need to edit your review that would be greatly appreciated.'
Your reply to us:
'Hi I have no idea how to edit my comments but in view of your comments perhaps it would be appropriate that you respond to my comments in the same vain as you have emailed me. It does sound quite disgraceful on the part of the DVLA, who have always acted as a law unto themselves.'
Excellent experience very professional…
Excellent experience very professional very very helpful doctor
1 October 2019
Unprompted review
Unfortunately my daughter was taken in…
Unfortunately my daughter was taken in for a major operation a day before my medical. Tried to reschedule my medical and wasn't allowed. I appreciate doctors are paid, but maybe it would be best to include a cancellation fee, rather than lose 100%.
Offered to send letter from hospital to prove her operation, but the sales adviser on the phone couldn't care a less.
Poor attitude and would prefer to pay the extra and use a GP.
1 October 2019
Unprompted review
Excellent service and will use again.
Excellent service and will use again.
However not as convenient as 3years ago when service was mobile and within a 10 minute drive of my home
24 September 2019
Unprompted review
Great service...I turned up too early…
Great service...I turned up too early but they managed to fit me in ...lovely friendly staff and doctor top notch service I recommend
17 September 2019
Unprompted review
Didnt fill in my HGV medical form…
Didnt fill in my HGV medical form correctly now out of pocket by £57, & you lot won't pick up the phone for me to re book an appointment or anything anymore ....... not very impressed!!!
2 September 2019
Unprompted review
Reply from Doctors On Wheels
Hi Matthew,
Please could you confirm the issue with the medical form? Has it been rejected by the DVLA? If so, please email a copy of your rejection letter to enquiries@doctorsonwheels.co.uk so we can look into this further for you.
Cost me time & money !
Cost me time & money !. Had medical booked . They informed on the day before my medical was booked that they could not proceed with my booking . This cost me weeks off my taxi badge application, now i have ended up going to another medical company that had there medical report rejected .. now im left with my d#ck swinging in the wind of nothingness .
9 August 2019
Unprompted review
All Medical report has been sent back
All Medical report has been sent back. Please send me refund on my account. Thank you. Wojciech Cwirkowicz
24 July 2019
Unprompted review
Reply from Doctors On Wheels
Hi,
Please email a copy of the refusal letter & the name on the card you paid with to enquiries@doctorsonwheels.co.uk
Also had my D4 rejected by DVLA
Also had my D4 rejected by DVLA , emailed twice to recover my fee to the email address on the notification page. Received no response or refund. I will be contacting the GMC to report the Doctor involved.
It actually isn’t about the money it concerns me how many medically unfit drivers you have passed fit to drive are on the road!!
20 July 2019
Unprompted review
Reply from Doctors On Wheels
Hi Keiron,
Please try emailing enquiries@doctorsonwheels.co.uk
The information we will need from you is a copy of the letter from the DVLA and also the name that appears on the card you paid with to enable us to find your payment. We can then refund this in full for you. The email address should be working fine as other customers have emailed in regarding their refunds also.
Upgraded my review as I have today…
Upgraded my review as I have today received a refund as you promised. Hope hope this matter gets resolved quickly for you and then back in business. Thank you.
19 July 2019
Unprompted review
Medical Rejected by DVLA
Had my medical rejected by the DVLA, I've emailed doctors on wheels regarding a refund as per their website but it keeps getting rejected.
Tue, Jun 25, 9:50 PM
to me
Error Icon
Address not found
Your message wasn't delivered because the address couldn't be found, or is unable to receive mail.
The response from the remote server was:
550 Requested action not taken: mailbox unavailable
---------- Forwarded message ----------
From: Christopher Vallely
To:
Cc:
Bcc:
Date: Tue, 25 Jun 2019 21:50:20
Subject: Hi my name is Christopher Vallely I booked a medical with you on May 27th 2019 to take place at Portsmouth Truck Stop on the 8th of June 2019 at 1:30pm. The Card I used had the name MR C S Vallely on it. My application number was 98291. My Medical has been rejected by the DVLA
15 July 2019
Unprompted review
Reply from Doctors On Wheels
Hi Chris,
We have replied to your email this morning, just to confirm your refund will be processed and can take 3-5 working days to appear back in your account.
As a Driver Training Company
As a Driver Training Company, we have used Doctors on Wheels for all of our client companies' candidates for many years. Now their medicals have been rejected by the DVLA, we have a lot of candidates who's D4's have been rejected. When trying to email the address shown on their web page for refunds, the email bounces back as email address unavailable. Absolutely shocking given the amount of business we have put their way over the years.
9 July 2019
Unprompted review
Reply from Doctors On Wheels
Hi,
very sorry about this, please use this email address: enquiries@doctorsonwheels.co.uk
DVLA will not accept any forms from…
DVLA will not accept any forms from them.
3 July 2019
Unprompted review
Be careful of using them.
Excellent booking and service. But
Then a refusal by DVLA as they aren’t happy about the doctor in question! And there’s an investigation!
Now husband is running out of time on his licence!!
Had a full refund immediately.
1 July 2019
Unprompted review
I have just had my licence documents…
I have just had my licence documents returned to me from the DVLA, as I have just found out from them that Doctors on wheels are under investigation by Trading Standards and DVLA,and I don't think that I will get my £61 back from Doctors on wheels, and my licence runs out midnight on the 1st July.
29 June 2019
Unprompted review
Reply from Doctors On Wheels
Hi Bernard,
Please email us at enquiries@doctorsonwheels.co.uk so we can arrange this full refund for you.
I honestly wouldn't give them any…
I honestly wouldn't give them any stars! Cowboys, currently under investigation by trading standards. I found this, to my cost when DVLA, returned my licence application, keeping me off the road, for over a week.
28 June 2019
Unprompted review
Reply from Doctors On Wheels
Hi Mr Cocksedge,
Please email us at enquiries@doctorsonwheels.co.uk so we can arrange a full refund for you.
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