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Doble Motorcycles Reviews 

718
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 403 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff members are extremely knowledgeable, polite, and always ready to help throughout the entire buying journey. Buyers consistently express satisfaction with the fast shipping times, reasonable pricing, and the excellent condition of the items delivered. Some reviewers were not happy with occasional mechanical problems, missing parts, or unexpected faults discovered right after delivery. A few consumers also experienced frustrating delays when collecting their vehicles or felt that communication could have been much better. Others mentioned difficulties with after-sales service when trying to resolve these unexpected vehicle issues.

What people talk about most

Staff

Customers report overwhelmingly positive experiences with the staff, frequently highlighting their helpful,... See more

Product

People report positive experiences with products, highlighting great prices, competitive options, and swift... See more

Service

Reviewers mention positive feedback about service, highlighting a smooth, efficient, and friendly experience... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting fast postage, swift parcel arrival, and... See more

Price

Clients share positive opinions on price, consistently highlighting great deals and competitive rates for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dobells responded to my order in an efficient way so that the parcel ( containing a comfort seat for a nc 750x) was promptly delivered. I’ve used the seat for a one and half hour ride with great succe... See more

Rated 5 out of 5 stars

Made contact by telephone due to being a long way from Doble, sales staff were very helpful and then placed the Honda accessory order online. This arrived very quickly and well packaged. Took about 15... See more

Company replied

Rated 5 out of 5 stars

I ordered a radiator guard for my new Transalp back in June. Dobles let me know it was on back order (possibly due to the fire at the Honda warehouse in Spain) and offered to cancel the order and giv... See more

Company replied

Rated 5 out of 5 stars

I chose Doble Motorcycles primarily because the service is reasonably priced, deivered quickly and they use a reliable courier. I have used another similar Honda parts supplier but their courier left... See more

Company replied


Company details

  1. Honda Dealer
  2. Motorcycle Dealer
  3. Motorcycle Equipment and Accessories Store
  4. Motorcycle Parts Store
  5. Motorcycle Shop
  6. Used Motorcycle Dealer

Written by the company

Doble Motorcycles is a family owned business and three time winners of Motorcycle News Dealer Of The Year award. We are constantly striving to exceed our customer's expectations and offer nationwide delivery of all our new and used motorcycles plus clothing, accessories and an aftersales service that is unparalleled. Home of dobledirect.co.uk, your online shop for motorcycle clothing and accessories. 2024 and 2025 Auto Trader Highly Rated Dealer for our customer service. 2023 and 2024 Honda supersport dealer of the year.


Contact info

4.8

Excellent

TrustScore 5 out of 5

718 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(718)

401 reviews in the last 12 months

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Rated 5 out of 5 stars

I was lucky to find my ideal machine at…

I was lucky to find my ideal machine at Doble because the service was top notch, just a modest deposit for a fairly long period, they even arranged delivery for a fair price to arrive immediately after I took my test, thankfully I passed and I was able to ride the next day.
The nature of the service felt like a blast from the passed, quite rare these days.
I would absolutely return and recommend Doble to anyone who is wondering where to buy from.

9 June 2026
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Reply from Doble Motorcycles

Thanks for the amazing rewview and congratulations on both your new bike and for passing your test! If we can help with anything else in the future then just let us know.

Rated 5 out of 5 stars

Great service

Great service, excellent communication and lovely people. The best Honda dealer in the country for a reason.

9 June 2026
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Reply from Doble Motorcycles

That's very kind of you Dom, thanks very much!

Rated 5 out of 5 stars

Great Service.

Great service and speedy delivery. Would highly recommend this company. Thank you.

27 May 2026
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Reply from Doble Motorcycles

Thanks Chris and we look forward to assisting you again in the future.

Rated 2 out of 5 stars

Poor customer service

On the date for collecting the I was advised that if I arrived at 08:30 the shop wouldn't be too busy and I would be dealt with promptly. I arrived at 08:30 only to find that the bike had not been prepared for collection so I had to hang around for 90 minutes for the bike to be ready.
Whilst hanging around my wife spotted a low mileage used bike she liked the look of so we arranged a test ride, this didn't go too well because to start with the sales team couldn't start the bike and then on the test ride I followed my wife and when she accelerated between 60 & 70mph the bike started to shake quite violently so we returned straight back to the dealership and explained what had happened, the sales team did nothing to explain this or even look into it so that it could be rectified.

13 June 2026
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Reply from Doble Motorcycles

I'm disappointed to hear this Andrew and apologies. I understand my colleague Paul has already contacted you this morning to address your concerns personally.

Rated 5 out of 5 stars

Great value / quick delivery

Great value, and quick delivery. Easy to fit in under 20 mins. Was missing the protective film that's mentioned in the instructions, but didn't matter as I used a small piece of black tape instead. Will be back for a centre stand & maybe 12v socket in due course

13 June 2026
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Reply from Doble Motorcycles

Thanks for the great feedback and I'm sorry to hear a piece was missing, we would have been happy to send that to you but it sounds like you're sorted now. If you need anything else though, just let us know.

Rated 5 out of 5 stars

Excellent experience!

Excellent experience!
"Fantastic customer service and a great selection of bikes. The staff are highly professional, knowledgeable, and genuinely helpful without being pushy. The whole buying process was smooth and hassle-free. Highly recommend Doble Motorcycles to anyone!"

6 June 2026
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Reply from Doble Motorcycles

Thanks for your fantastic review and if we can help with anyting else then please let us know.

Rated 5 out of 5 stars

Excellent service and communication…

Excellent service and communication from start to finish, will definitely be giving back for another bike

Would highly recommend to anyone

30 May 2026
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Reply from Doble Motorcycles

Thanks Lee, we look forward to assisting you again in the future.

Rated 5 out of 5 stars

Really friendly staff

Really friendly staff, clear communication throughout, they know their stuff that's for sure! Highly recommend 👌

6 June 2026
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Reply from Doble Motorcycles

Thanks for the kind words, Harry. If you need help with anything else then feel free to get back in touch.

Rated 5 out of 5 stars

100% satisfaction

I cannot speak highly enough of the professionalism and courtesy that every member of staff at Doble Motorcycles extends to me each time I bring my Goldwing in for servicing. The service department engineers are excellent, and nothing is too much trouble. They deserve this 5 star review!

12 June 2026
Unprompted review
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Reply from Doble Motorcycles

Thanks Neil and it's always a pleasure to help you out. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Excellent service from Doble

Excellent service from Doble. First time using them & won’t be the last. Thank you. Mr Goodyear.

9 June 2026
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Reply from Doble Motorcycles

That's great to hear, thanks very much. We look foward to assiting you again soon 👍

Rated 5 out of 5 stars

A pleasure to deal with

From the initial purchase 2 years ago, through to the second service thus far, it has been a fantastic experience, and nothing but compliments to the Doble team.
Well done and keep up the great service!

11 June 2026
Unprompted review
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Reply from Doble Motorcycles

Thanks very much Peter and we look forward to helping you again in the future.

Rated 5 out of 5 stars

Great to see you guys again and get…

Great to see you guys again and get another great Honda motorcycle from you . Loving it !
Rex Bermon.

11 June 2026
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Reply from Doble Motorcycles

It was great to see you too Rex, it's been a while! We hope you enjoy the bike and look forward to cathcing up with you again soon.

Rated 5 out of 5 stars

Great experience

Friendly helpful staff knew their job. Had a small problem with bike was buying and they couldn't apologise enough sorted bike and I now have a new toy to play with

30 May 2026
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Reply from Doble Motorcycles

I'm glad to hear it was all sorted Chris and we hope you're enjoying your new bike.

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