Dobies logo
Visit website

Dobies Reviews 

41,051
•
TrustScore 4 out of 5

3.8

Garden Center
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 3,058 reviews, reviewers had a great experience with this company. Customers frequently mention that the online ordering platform is exceptionally easy to navigate, making the whole purchasing process smooth and straightforward. Buyers consistently appreciate the prompt delivery services and careful packaging that keeps items well protected and healthy during transit. Many individuals also highlight that the wide selection of products provides great value for gardeners looking to grow various plants and vegetables. However, some people mentioned that order dispatches occasionally took much longer than the initial timescales indicated on the website. Consumers also noted that a few packages arrived damaged, while some plants were in a very dry or poor condition upon receipt.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality and delivery conditions. Many customers praise the... See more

Delivery service

Consumers find delivery service to be ambiguous, reflecting a wide split in experiences. While many customers... See more

Quality

Customers had ambiguous experiences with quality, reflecting a high level of disagreement. While many... See more

Order

People report ambiguous experiences with order processes, reflecting a strong mix of praise and frustration.... See more

Service

Customers consistently note positive experiences with service, highlighting speedy delivery and excellent... See more

Reviews shaping this summary

Rated 4 out of 5 stars

First time using this online shop. Sale prices for seeds were good. Delivery wasn’t too bad and when there were items missing ( in my case 3 packets of seeds) customer services were helpful and had... See more

Rated 3 out of 5 stars

Hi Plants 5 Stars Delivery time 5 stars packaging was not secure, delivery label was used to secure the container. however this had become detached/parcel open needs some tape to fasten. not t... See more

Rated 5 out of 5 stars

Mostly all good, although occasional plants sent in the heatwave were RIP. Didn't complain. Dobies don't control the weather. The special offers are special. Very helpful staff, which is remarkable in... See more

Rated 5 out of 5 stars

I always worry when ordering plants online, especially when its hot. I ordered the salvia hotlips, it came better than expected & is already blooming. Well watered and very healthy. I find Dobbies mor... See more

Company replied

Company details

  1. Garden Center
  2. Flower Market
  3. Plant Nursery

About Dobies

Written by the company

Welcome to the official TrustPilot profile for Dobies

Thank you for sharing your feedback with us. Each review you share helps us understand what we’re doing right and where we can improve, helping us make the experience better for all our customers.

We are friends with, but not to be confused with Dobbies Garden Centre.

Our carefully selected range ensures that every gardener can find what they need to help their gardens thrive. From vegetable and herb seeds to fruit, flower plants and gardening equipment, we’ve got you covered.

Shop on our website today Our Latest Offers

 

Vegetable Seeds Vegetable Plants
Soft Fruit
Fruit Trees
Seed Potatoes Garlic Bulbs Onions & Shallots
Flower Plants Flower Seeds Flower Bulbs
Join Our Gardening Club

Contact info

3.8

Great

TrustScore 4 out of 5

41K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(41,051)

2,983 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 3 out of 5 stars

Not initially happy!?

Online ordering was easy to navigate.
Plants took almost a week to arrive.
The courier apologised, as box was dented and torn, I feared the plants would be totally damaged.
The plants were undamaged, however, dry as a bone, wilted, pot bound, so ultimately concerned they would nor survive.
But, after a good watering and after potting them out, I'm happy to say, they are thriving!

22 July 2026
Rated 4 out of 5 stars

Fast turn around

Fast turn around, plants looked pretty good considering our weather at the moment. Once they had a good drink.tgey perked up and were planted out fine.

27 July 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look