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dm drogerie markt Österreich Reviews 184

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TrustScore 2.5 out of 5

2.3

Toiletries Store
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Company details

  1. Toiletries Store
  2. Cosmetics and Perfumes Supplier

About dm drogerie markt Österreich

Written by the company

Antworten auf Ihre Fragen rund um dm drogerie markt finden Sie auch unter:


FAQ - häufige Fragen

Das dm Sortiment umfasst bis zu 18.000 Drogerieartikel aus den Bereichen Schönheit, Gesundheit, Baby, Foto und Haushalt. Ergänzungssortimente wie Kleintextilien, Tiernahrung und saisonale Waren runden das umfangreiche Angebot ab. Wichtige Alleinstellungen im Sortiment bilden die Schwerpunkte Naturkosmetik und gesunde Ernährung. Das vielfältige Industriesortiment wird mit 28 Eigenmarken, den beliebten dm Marken ergänzt.

In Österreich bietet dm zusätzlich ein starkes Dienstleistungsangebot mit dem Konzept des dm friseur- und kosmetikstudios sowie den dm gesunde pause Frischetheken.

dm ist im Gegensatz zu anderen Marktteilnehmern tatsächlich eine „echte“ Drogerie mit rund 1.500 ausgebildeten Drogistinnen und Drogisten und damit mit der Befugnis, ein drogistisches Kernsortiment zu führen. Aufgrund dieses vielseitigen Angebotes und seiner ganz besonderen Philosophie gehört dm auch zu den beliebtesten österreichischen Marken.

Hier finden Sie eine dm Filiale in Ihrer Nähe

Rund um die Uhr bei dm einkaufen – diesen Service genießen die dm Kundinnen und Kunden seit 2013 im dm Online Shop auf dm.at.

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2.3

Poor

TrustScore 2.5 out of 5

184 reviews

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Rated 5 out of 5 stars

Love everything about DM

Wow! All these negative reviews 😒 I absolutely love DM. The shops are clean, light and spacious with no annoying music, the product range is fantastic, own brand products are high quality (I especially love the Bio food products), the staff seem happy and are friendly and helpful, the Payback scheme is very rewarding (I just got €20 off my last shop) and the app is also fantastic with loads of product reviews so you can see what products other customers love.
I shop mostly in Schladming and Hofgastein but also go to the hairdresser (Sarah) in Bischofshofen.
I much prefer DM to Bipa.
It's top marks from me!
I also use

24 May 2025
Unprompted review
dm drogerie markt Österreich logo

Reply from dm drogerie markt Österreich

Guten Tag Mrs Moore, vielen Dank für Ihr Lob! Viele Grüße, Ihr dm-Kundenservice

Rated 1 out of 5 stars

Kittsee branch

The cashier was serving a gentleman before me and decided to engage in a conversation about a product he was buying and that another brand was cheaper. Then she proceeded to leave the register and take the customer to show him this product, chit-chatting. In the mean time, it was late, I was very tired from work and was waiting …and waiting at the register. Is this allowed in Austria? In countries like Australia, Uk this is not on! Someone must be at the register all times if customers are queuing!

18 January 2024
Unprompted review
dm drogerie markt Österreich logo

Reply from dm drogerie markt Österreich

Dear Rita, we´re sorry that you are not satisfied with the service. We value customer service very highly and are happy to help customers if they have any questions. Even if this means that the checkout is temporarily unmanned. Your feedback is very important to us and we are happy to pass this on to our colleagues. Thank you for your frank words. Your dm costumer Service

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