Divorce-Online Reviews 

5,011
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 326 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the team for being extremely helpful, knowledgeable, and polite throughout the entire administrative process. Consumers note that questions are answered promptly via phone and email, which significantly reduces the stress of handling legal paperwork. Reviewers highlight the efficient online portals and clear guidance that make everything straightforward from start to finish. Some reviewers were not happy with the communication, mentioning that replies felt slow, difficult to obtain, or unhelpful at times. A few customers also reported feeling unsupported when interacting with certain staff members or experiencing unexpected internal delays.

What people talk about most

Service

Customers had positive experiences with service, describing it as straightforward, efficient, and stress-free... See more

Staff

Clients share positive opinions on staff, frequently highlighting their kind, helpful, and professional... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that staff provide clear, reliable, and... See more

User experience

People report positive experiences with user experience, highlighting an overall simple and stress-free... See more

Response time

Users describe positive interactions with response time, highlighting prompt and informative answers to their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Extremely helpful staff. Answered all my questions without any drama or any greed like some high street solicitors’ shops that I came across. Very honest and helpful people whose help I received to ge... See more

Company replied

Rated 5 out of 5 stars

They are a great company. They dealt with my financial consent order and my decree absolute came through today. They were always there at the end of the phone if I had a question or needed an update.... See more

Company replied

Rated 5 out of 5 stars

You are assigned an account manager, who will always be the one who answers emails and will be the one to talk to you when you book a phone meeting. That consistency really helps, when you're navigati... See more

Company replied

Rated 5 out of 5 stars

It’s important to give reviews not only when things goes wrong, but also when they’re go right. I had a great experience with full support during a process that can be unpleasant, received quick reply... See more

Company replied


Company details

  1. Divorce Service
  2. Legal Services
  3. Paralegal Services Provider

About Divorce-Online

Written by the company

About Divorce-Online

Divorce-Online is the UK’s original online divorce service, founded in 1999 and operated by Online Legal Services Limited. For over 25 years, we have helped more than 200,000 people across England and Wales obtain a quick, affordable divorce without paying traditional solicitor hourly rates.

Low-cost divorce. Fixed fees. No surprises.
Clear upfront pricing with no hourly charges, no hidden extras, and no unexpected bills.

Low-Cost Divorce With Price Certainty

Divorce-Online specialises in fixed-fee online divorce services designed for straightforward, uncontested cases. Our model keeps costs low, so clients can access a cheap divorce in the UK — done properly and professionally.

  • Transparent fixed-fee pricing
  • No hourly solicitor billing
  • No hidden costs or unexpected add-ons
  • Secure online case management

A Faster, Simpler Online Process

Our secure digital systems help clients manage their case online, making the process efficient and easy to follow. While court timelines are outside anyone’s control, we ensure applications are prepared accurately and submitted promptly to avoid unnecessary delays.

We help with:
  • Uncontested divorce applications
  • Financial consent orders
  • Clean break orders
  • Prenuptial agreements
  • Separation agreements

Established. Trusted. Specialist.

Since launching in 1999, Divorce-Online has become one of the UK’s longest-running and most recognised online divorce brands. We combine specialist experience, transparent pricing and dedicated support to help clients move forward with confidence.

If you’re looking for a quick, low-cost divorce handled professionally, Divorce-Online provides a proven and trusted solution.

Divorce-Online

Written by the company

Our Customer Service Promise
At Divorce-Online, we pride ourselves on offering low transparent pricing with fixed costs and no hidden surprises. Our customers benefit from 24/7 support, as well as personalised guidance from our expert and friendly team. With realistic timescales, convenient 24/7 case tracking, and the backing of an SRA-regulated solicitors practice, we ensure the highest legal standards and a smooth, stress-free experience. Discover why thousands of clients trust Divorce-Online to simplify their divorce journey.

Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(5,011)

297 reviews in the last 12 months

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Rated 5 out of 5 stars

I would most definitely recommend

Used Divorce online as they had great reviews and here is another one! A tricky one for me as was unable to locate my ex. Divorce online helped me through the whole process and paperwork. I would highly recommend them. My Divorce was finalised yesterday 🍾 thank you Divorce-Online 🙌🏻

18 March 2026
Divorce-Online logo

Reply from Divorce-Online

Lisa, thank you so much for sharing your experience with us — and congratulations on your divorce being finalised. We understand that situations like yours can be particularly challenging, and we’re really pleased that our team was able to support you through the process and paperwork. Your recommendation means a great deal to us. Wishing you all the very best for the future.

Rated 5 out of 5 stars

Worth every penny!

Worth every penny!
They made it very simple to navigate through the process, sending each next step to be done and dealing with all the paperwork.
100% recomend it!

12 March 2026
Divorce-Online logo

Reply from Divorce-Online

Thank you for your fantastic feedback. We’re delighted to hear that you found the service worth every penny and that the step-by-step guidance and paperwork support made the process simple to navigate. Your recommendation means a great deal to us. Wishing you all the very best for the future.

Rated 5 out of 5 stars

You were guided through the whole stressfull process without much fuss

They did everything they said they would
It was all done without hardly any fuss keeping the pressure of the Divorce to a minimum
You were guided through the whole process and they were always there if there were any issues
I would recommend them most definately

16 March 2026
Divorce-Online logo

Reply from Divorce-Online

Thank you for taking the time to leave us such a lovely review.

Rated 5 out of 5 stars

Have to say from start to finish it was…

Have to say from start to finish it was very easy no going to court or anything like that they literally did everything for me and within six months I was divorced

13 March 2026
Divorce-Online logo

Reply from Divorce-Online

Lisa, thank you for your review, much appreciated.

Rated 5 out of 5 stars

Very Highly Recommended!

The service provided by Divorce-Online was excellent. Very efficient and a very simple procedure. It was much easier than I expected. I don't want to single anyone out - everyone I dealt with was very polite and competent. Well done all of you!

12 March 2026
Divorce-Online logo

Reply from Divorce-Online

Michael, we are very pleased to have given you a great service from all the team.

Rated 5 out of 5 stars

Divorce Online are a great company

They are a great company. They dealt with my financial consent order and my decree absolute came through today. They were always there at the end of the phone if I had a question or needed an update. I would recommend Divorce Online to everyone. Stress free. It was emotional at times and the call handlers are so professional and understanding. This made the experience much easier. Thanks so much.

9 March 2026
Divorce-Online logo

Reply from Divorce-Online

Nicola, thank you for reviewing our consent order services, we are very happy to have met your needs and expectations.

Rated 5 out of 5 stars

Surpassing and Fabulous Service

Divorce Online demonstrated a very professional, top-notch services, all through. Hence, I highly recommend Divorce Online to whosoever.

6 March 2026
Divorce-Online logo

Reply from Divorce-Online

Moses, thank you for your review and recommendation, highly appreciated.

Rated 5 out of 5 stars

I was very nervous approaching my…

I was very nervous approaching my divorce with an online application but was quickly reassured once I started the process, finding the questionnaire at the strat plane and simple.
Divorce on line communication was excellent, informing me every step of the way with only necessary communication not bombarding me with info or any form of promotion just good honest update step bye step progression as the divorce moved forward.
It's never nice knowing your marriage has failed but I completely recommend Divorce on line because of their professionalism and direct approach without any of the fuss that would usually add unwanted stress and upset throughout the process of a divorce.
Thank you.

5 March 2026
Divorce-Online logo

Reply from Divorce-Online

Terry, thank you very much for your review, much appreciated.

Rated 5 out of 5 stars

Very pleasant experience with Stuart…

Very pleasant experience with Stuart and his team. We waited patiently for almost 15 months to get the matter finally settled in court.

28 February 2026
Unprompted review
Divorce-Online logo

Reply from Divorce-Online

Dheeraji, thank you for your review and mentioning Stuart and his hard working team.

Rated 5 out of 5 stars

excellent service

excellent service. quick and always responsive to querries

5 February 2026
Divorce-Online logo

Reply from Divorce-Online

Jon, thank you for your review.

Rated 4 out of 5 stars

Fast & easy but needs to improve customer service

It's a fast and cheap way to do it. Reason why I gave it a 4 (instead of a 5) rating is because calling them is very hit and miss. You might get someone very nice and friendly or you might get someone who is very impatient and even rude. Depends on the day. They really need to improve the training of their staff when it comes to talking with clients on the phone. Divorce is already a nightmare, without this additional problem. Other than that it's a good service.

19 February 2026
Divorce-Online logo

Reply from Divorce-Online

Hi George, thank you for your review. This does not sound like us at all. Would you be so kind as to email me at mark.keenan@divorce-online.co.uk with the details so i can look into this for you.

Rated 5 out of 5 stars

Absolutely amazing company

Absolutely amazing company, straight forward from start to finish. would definitely recommend. Can't thank you enough for such a smooth divorce.

19 February 2026
Divorce-Online logo

Reply from Divorce-Online

Rachel, thank you for the amzing review much appreciated.

Rated 5 out of 5 stars

I have had a great response throughout…

I have had a great response throughout my case and was informed from the start to the end.
The people at Divorce on-line were very helpful and took me through every step which took away all the stress.

19 February 2026
Divorce-Online logo

Reply from Divorce-Online

Graham, thank you very much for the fantastic review, very much appreciated by the whole team.

Rated 5 out of 5 stars

After 2 years of back and forth not…

After 2 years of back and forth not able to locate my estranged spouse … Divorce online supported me by advising , guiding reccomending a PI etc they helped me every step of the way and after 10 years I’m finally free

19 February 2026
Divorce-Online logo

Reply from Divorce-Online

Salma, thank you so much for taking the time to share your experience.

We know how emotionally draining and frustrating a missing spouse divorce can be — especially after years of not knowing where things stand.

We’re really pleased we were able to support you by advising you on the correct process, guiding you through your options, and recommending our trusted private investigator to help move things forward. These cases require patience, persistence and the right procedural steps, and you handled it with real determination.

After 10 years of uncertainty, reaching the point where you’re finally free is a huge milestone. You truly deserve that fresh start.

Thank you again for trusting Divorce-Online to help you through such a challenging journey. We wish you nothing but happiness and peace in this next chapter.

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