Signed up to 6months @£4.99....been a customer before...booking system took my money quickly enough, immediately emailed an agreement which required no action or comment from me...and then . while com... See more
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Stay updated about Disney+: the ultimate streaming destination for movies and shows from Disney, Pixar, Marvel, Star Wars, and National Geographic.
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United Kingdom
- www.disneyplus.com
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the worst UX and flow I ever seen
the worst UX and flow I ever seen. tried to log in in a different country, straight up tried to steal more money from me instead of explaining I have another service subscription.
came back to my home country and guess what?? they tried to steal money from me again
some old Disney, always stealing
Disney are money hungry
Disney are money hungry and make it near impossible to log in have the time with any minor inconvenience, something I spend this much money on shouldn’t be so terrible to work around problems. Actually a terrible app and terrible support from them. Do better
Naughty
Naughty, signed up with a 'cancel any time' contract. Ive just tried to cancel after 5 weeks apparently I signed up for 6 months and my subscription will be cancelled at the end of the 6 months period, so now I am paying for 4 months that I don't want. Never again. Very sneaky. I don't appreciate feeling duped. Goodbye Disney plus forever.
The most greedy evil company ever
The most greedy evil company ever. Constant non stop adds and they trick you into a 6 month contract they say you can cancel but when you do it says you'll continue to be billed until the end of the 6 months no matter what. Evil, corrupt, greedy. Worse then even Netflix.
If only the quality was as consistent as their price hikes
Absolutely incredible, probably the worst vibecoded webapp in existence. Since 2 years now they never got a single one of all the various login issues sorted out. Once more I am stuck in an endless loop of subscriber agreement and home redirections, and when i try to log in over other pages, it gets stuck in login loops and endlessly sending verification codes, once in german then french then english, and at some point no email whatsoever is sent to verify. They should hire someone for QA instead of vibing. This is just ridiculous compared to their astronomic price hikes every year. Atrocious experience.
Cant log in on tv
Cant log in on tv, get error 50. Help centre is utterly useless and i will be canceling my subscription.
Prime example on how not to run a service
Wont accept any of my payment cards for…
Wont accept any of my payment cards for suscription, total waste of time.
If I could give it no stars I would
If I could give it no stars I would, it's expensive but the WORST streaming app by far last year for the full year I would try and watch something and it would randomly start forwarding through the episode constantly so it was unwatchable. That got better for a bit but now it won't even play episodes when I go into them, it looks great before but when you go to play them they don't work. What is the point of paying so much money for something that doesn't work most of the time? I'm so over it.
App sucks
App sucks, Disney sucks, Disney land, world, and their movies are trash. I only had the app to watch Modern Family and Dragon Ball Z: Kai. But all of a sudden there’s someone else on my account and I can’t watch anything? No one else was on my account that hasn’t already been there before. It’s garbage, I’ve already watched Star Wars so I got all the use I can get out of it. If Mickey Mouse decides to read this, just know that I’m shoving that giant key up your fantasia ass.
Pay for content, they withhold it.
Pay a subscription for their content. They change the days of streaming a series you're in to then don't screen them at the time they're supposed. So, you pay a subscription but they withhold content. Show half a series and you have to wait weeks for the rest. Money grubbing grubs. Will enquire if they've breached consumer law.
Crap crap crap
Never seen trashier streaming service.
Never seen trashier streaming service.. It advertised on google they had one particular show and when i subscribed and made an account to their TRASH service the show was not there.. And it is almost impossible to get refund.
Forced, Spanish only, commercials
Watching English only program since we live in america!, and having Spanish only commercial forced at me and my family. Deleted as disney does not care about america...
Inconsistent
Disney+ keeps randomly & repeatedly logging us off for no reason…no other streaming platform does this ever…it gets super annoying to keep getting the ‘log into your account’ screen
Disney having royal issues but only refunding customers randomly
Basically their offer is OK and the movies nice, but I do not like this random treatment: read below
Disney won't pay for the tech they use and while giving numerous people a refund valued for the remaining of their current period, I get 15.99 for a remaining period worth 80 euro while not having HDR, 4K and now also no casting. Shame on you Disney for treating customers so randomly
After asking me regarding the 4K issue and whether I had a mail, I was offered 18 euros. A disgrace Disney. You can keep that lousy amount and pay your lawyers with it. Disgusting.
Got a deal for 6 months cheaper monthly…
Got a deal for 6 months cheaper monthly payments. I cancelled it well in advance of the 14 day cooling off period. I unsubscribed and thought that was it. I wake up to money being taken from my bank account. I’ve gone back into Disney plus app and they decided to keep my subscription active until 2027. I unsubscribed and basically they said it needed to be in writing I said my unsubscribed account was in writing. I have blocked future payments from my bank account. Very misleading and unfair surely it’s illegal.
ATENTION they do not stop subscriptions until 5 months more
ATENTION, ATENTION when you cancelled the subscription is not in the same month. They force you to pay for another 5 months.
I think this is ilegal, so be aware that you are not going to stop when you want it
The most annoying app ever
The most annoying app ever! So hard to cancel subscription.
Never go back!!!!!
paying every month for nothing
paying every month for nothing. I cant even login to cancel subscription. I had to contact help centre to try and cancel. Then they start to try and blame me for having VPN? that i dont use. Seems weird to block a user complete from their account but keep taking the money every month. Pure greed. Never again.
The time and patience the support team…
The time and patience the support team member gave was excellent, only sorry I forgot their name for a personal recommendation.
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