dishnetwork.com Reviews 

If I could give this no star raiting I would. I called 3 months before my contract ended to cancel their services b/c I didn’t use it often and the signal was bad, but they told me that I couldn’t cancel the contract b/c I still had 3 months left. They said that they would change the equipment such as the cable box, etc. to see if the signal would improve, with out compromises of renewing the contract. They replaced the equipment, then I called 3 months later to cancel the contract. Then they said that I couldn’t cancel the contract b/c they changed the equipment and that I had to continue paying for 2 years again, even though they said that they wouldn’t renew for upgraded equipment. They said I could cancel my contract but I had to pay around $500 dollars so they would cancel it. Don’t trust this company, they want to keep you paying for a service that doesn’t work at all.

The absolute WORST customer service I’ve ever dealt with, and that’s only if you have the patience to wait the 45 plus minutes working your way through their phone maze. After dealing with the loss of the regional Fox Sports network for over six months, the loss of my local Fox station and NFL football, and probably the Super Bowl, was just too much. So after being on hold for 45 minutes I told the customer service rep I wanted to cancel, and why. I was transferred to a loyalty specialist. I thought “here come the discounts.” Nope, I was told “we can cancel you on the 26th and you’ll owe us $80 for an early termination fee.” Now unless I signed a 13 year contract in 2008 and don’t remember, they’ve got a ton of nerve asking me for an early termination fee. Needless to say I’ll be setting up an appointment with DirecTV first thing in the morning. They’re also the devil, but at least I’ll be able to watch MLB, NBA, and NFL.

I hate i have to even give these jerks a 1 star, dish seriously doesnt deserve any stars. They lie to you about billing constantly and send you through series of numbers and departments only to find yourself in a endless circle. They are loosing nearly 200 thousand customers each month once peoples contracts are up no one stays. Also if your a serious sports fan dish executive office doesnt give one rip that they remove your programming and they dont have the guts to come forward and explain why they refuse to offer a deal to reinstate regional sports packages. Bottom line dish network are snakes and liars cant wait til they are no longer a company. Shame on you dish

I would not recommend Dish Network. When it rains you lose signal, On Demand doesn't work properly, programming is too expensive,there is always a very long wait for customer service if you have an issue and they are so rude. I recently did an online chat with Gregorio and he had no clue so I called and spoke with Hillary who would not let me complete my sentence and talked over me, so rude but at least she was able to resolve my issue.

My elderly father has been trying for months to cancel his service. He has called multiple times, but Dish continues to bill him every month. It never seems to end. I just received another bill for $112.07, even though my father hasn't had Dish since last spring. It's especially dishonest when a company rips off an old person on a fixed income!

They have poor customer service!!! We got dish because of the promo using a code and now they are saying we don’t apply for the promo !!! Well called and spoke to a manager and guess what no call back hahaha should have known better !!!

If I could give 0 star I would I have had nothing but issues with them. The problems never get resolved, I even tried upgrading to dish 3 now only one person can watch they claimed it would be fixed nope.Nothing ever works right. They also have the worst customer service. Run away do not get dish you could not pay me to refer them.

We just moved and decided to keep dish after thinking long and hard about it. Over the more than a decade we have been dish customers we have had a love hate relationship with dish. As long as all is well with your service I love the DVR service. Being able to watch or record then fast forward through programs without having to watch commercials has kept me sticking with it. But any time you have to deal with customer service it's a nightmare. They have lied to us, renewing our contract for a change we told them specifically, we only wanted to make if they could make the change without having to renew the contract. They assured us it wouldn't change then it did. After all these years with them, it will still cost us $150.00 to cancel our service. We've learned not to even bother to ask them anymore because they are going to renew the contract no matter what they tell you they are going to do and there's no way to prove what they said so there's no recourse anyway. They took up our balcony with cinder blocks and a dish when we moved to a small apartment recently and wouldn't let us out of the new contract because they were "able to make it work." This move they connected our tv but disconnected the landlord's Comcast tv and wireless. We called an hour after the technician left and spent hours on the phone with them. They hung up on us once, and we weren't even heated at that point. When we called them back, they assured us they didn't hang up on us, we must have just gotten disconnected "somehow" so I asked if they could take my number and call us back if we got disconnected again "somehow" and they said no they couldn't do that. All we were asking for was for the technician to come back and undo whatever he did to disconnect the other tenants. They said, after hours on the phone with them, that they couldn't send him back today, the tenants would have to wait until tomorrow to get their WiFi and tv back. Also, we needed to call Comcast because even though he had disconnected their Comcast, he would not be able to reconnect the Comcast because "he cannot work on other company's cables." They never got the irony of being able to disconnect but unable to reconnect another company's cables. Is it just me? They also stated that all of this "was not a poor customer service issue," I needed too understand , he said, "that people make mistakes." I told him I was fine with the mistake, the problem was that Dish has no timely mechanism for resolving their mistakes. I was told they could not have the technician return today, or call me and tell me what he did so we could rectify the situation for the others living here ourselves. I said I thought it was poor business to leave other potential customers with this kind of poor impression of Dish's apparent lack of concern for their situation. He told me no other company was any better and he didn't care if other's knew of the way this was handled. So, here I am letting other people know. You can make up your own minds whether this situation speaks well or poorly of Dish's customer service.

I've been a Dish customer since I had to switch from Primestar, My family are able to watch about 12 channels out of the 120 channel package that we have for $123.00 monthly, they have nothing to offer a long-time customer but a larger bill & less channels,but I don't want Direct TV either. they give a low price for a limited time then they get ya good on larger billing later.

If I wasn't in a two-year contract that would go back to DirecTV dish sucks I would go back to DirecTV that I had for years

Dish has great service for their product and their customers. Dish is amazing and as long as they are in business, they have ours. Dish, you rock!

After 2 bad receivers, the 2nd of which arrived DOA and hours spent waiting & waiting & waiting some more for help we have canceled. Which by the way took an hour as they had me on hold...but what a relief to finally be done with this lousy company.

Horrible service. Negative 5 stars!

Absolutely terrible service. I cancelled my account due to constant outages. They sent me a box to pack the equipment myself. Spent all day on the phone with them today getting help with the instructions to mail everything back. Then..12 hours later I get an email saying I’m being billed 399 dollars because I haven’t mailed the equipment back!!!

DishNetwork has the worst possible customer service. Just hung up after 91 minutes on the phone and was still not connected to customer service. I’ve been a customer for over 10 years. I’ll better spend my time searching for a new TV & Internet service. BTW, the Dish lady said she was experiencing high call volume. Suggesting it’s the customer’s fault that they don’t hire enough employees to serve their customers. I’m done and won’t be back.

Been a long time Dish Network customer (almost 20 years) and we are done!! Tired of them dropping channels (today they dropped NBC Sports Chicago) and constant service interruptions. Extremely long hold times to reach someone in customer service and better yet, even longer wait times to cancel your account. I would not recommend Dish Network. Service and programming are horrible.

I switched from Direct to Dish. I made a hug mistake. Not only is is way more expensive, but, I have way less channels, harder to figure out and I am paying for a box in my bedroom and it has not worked from day one. I can not get anyone to help me as the hold times are over 30 min. Now I am stuck ion a contract. Worst service ever, bad equipment and hard to operate.

I wish there was a ZERO rating available, that is what I would give them. From day one, I never received a gift card that was promised, and when I followed up 2 months later, they stated that whoever promised it was "misinformed".

Their tech support is horrible, and they are now having a dispute with FOX as they were with HBO, which resulted in both channels no longer being available, so I had to scramble to find a way to watch Thursday night football after inviting friends over to watch the game....no other satellite provider in business has HBO or FOX missing from their lineup!

This type of service is supposed to be entertaining, not a source of ongoing aggravation.

They are BY FAR the absolute WORST satellite service EVER!

Dish is constantly fighting with their channel suppliers. When they do this they black them out on their network. You never know what you will be able to see. And you still pay full monthly rate. Very dissatisfied with them. If i wasnt locked into a 2 year deal id leave tonight. Do not get Dish.

Dish is the most dishonest company I have ever done business with and I'm 71 years old and have done business with many companies. They are like a shyster running a shell game constantly trying to defraud people out of their money. Every time I deal with them they lie and steal. I can't believe the FCC and PUC allows them to continue in business. Take a bit of good advice and don't do business with DishNet.