Discount Pram Centre Reviews 

The customer service was exceptional. Nothing was too much for the lovely lady. She made me feel at ease.

Ok I have nothing but good things to say about Discount pram centre , Louise was amazing from the first visit to the last visit mega helpful extremely knowledgeable about all products and really understanding, has it’s our first grandchild …. I highly recommend this company has all the other employees were lovely and so helpful well done all you made a our pram journey a very memorable one thank you Paul &Rachel

Very friendly and helpful staff here. I was so undecided, we were shown how to use and collapse the pram. They fully explained package, the use of the car seat and gave great recommendations! Would highly recommend, very easy process!!

Fantastic experience - the staff were so friendly, helpful and informed and we got a great 3 in 1 travel system for a fantastic price. Will be recommending to anyone who will listen!

Super helpful and friendly staff, very knowledgeable and showed how everything worked. Would definitely recommend. Good value for money

Fantastic and quick customer service. Staff fully understood the request and were very helpful and knowledgeable on all products. They couldn’t do enough to help. Highly recommend this store.

Outstanding customer care today at the pram centre cross hands , we had a little look around , selected what we liked , had a full demonstration on the prams features and add ons , got show colour/fabric swatches , was offered a choice of car seats to complete the bundle , the girls there were EXTREMELY helpful and managed to order in our prams ( with not much notice )
We were in and out within 20-30 minutes

First time parents, visiting to test out prams. Was set on one brand, but ended up going for a completely different brand. Ended up having a few questions which were all answered and even demonstrated anything we weren't sure how to do. Ended up placing an order on a bundle there and then. Also informed us of which ones had the better bundle value compared to something that was similar. Cannot complain about the customer experience, very happy so far. Hopefully continue to be happy when we pick up our order later in the year.

This is our second visit to this store. Both times we have been met by a lovely, helpful and friendly staff. Especially Dawn, who served us both times. She went out of her way to help. We tried out 5 or 6 prams and she was more than happy to show us how each one works. We noticed that she was training someone and she was doing amazing fabulous job at dealing with us whilst explaining all the steps to the new team member. Never once making us feel guilty for asking questions and being so hands on with us and her team. I really feel that she made the visit so easy and I only hope she’s there to help us the next time we visit.

Dawn in DPC in Cross Hands was lovely! No trying to do the hard up sell, just gave us clear options and showed us how all the prams we were interested in worked.
Both staff there were friendly and no complaints with the service

The lady was very helpful at answering all our questions and very polite, greeted us as soon as we arrived. very very pleasant experience.

Friendly team, got free baby clothes at the end of my shopping. I felt very relaxed during the shop and the staff were so helpful. Highly recommend discount pram centre. Bought a next to me crib and Oyster twin travel system.

We had a great experience at Discount Pram Centre in Cross Hand branch. Lisa was fantastic from start to finish — very knowledgeable, patient, and supportive throughout the whole process. She really put both me and my partner at ease when we were feeling overwhelmed. We truly appreciated her help and would highly recommend shopping here!

I just want to say a massive thank you to the discount pram centre Cardiff, me and my family have had a terrible and traumatic incident happen to us, we had a house fire, due to this incident we lost everything we owned and the amazing manager Hayley help us out massively we can not describe how helpful and amazing she has been we highly appreciated the help and will definitely be recommend them to everyone expecting a newborn baby 10/10 for service, staff, support, communication and friendliness

The girls was lovely helped me with what I needed.. left a happy customer x

Cwmbran store

We had a brilliant experience in Cross Hands, prices were great but the service was warm and welcoming and in no way pushy. It's why we chose buy, we'll always choose good service over anything else but you also had the prices we liked so great all round! It was nice that once we'd had a demo, we could have a go with the products ourselves. 10/10

The staff at the Newport store are very helpful and friendly. Kelly who works there has gone up and above to help us solve a ongoing pushchair issue and has help us resolve it.

I would highly recommend this store. Lots of pushchair and they can help you with all your needs

The staff couldn’t help us enough, showing how the pram folded and nothing was too much for them.

Myself and my mother visited the cwmbran store today, the 3 girls in there were so helpful and friendly, they made everything so easy. Very knowledgeable about the items they had and explained everything to us thoroughly. No pressure to buy anything but we made our purchase straight away following some of their recommendations. Would highly recommend anyone to visit the Cwmbran store. Thanks so much again

First time parent in second trimester, excited to start looking at items available arrived in the Cardiff store on a quiet Monday. It was unbelievably cold in the store, staff were not bothered by customers, both were sat at the desk and asked twenty minutes after our arrival if we wanted any help. In the midst of this we had already started working items out but we were not impressed by lack of service! Will not be returning. For first time parents this is a really exciting as well as nerve wracking time, a smile would not go amiss.