My package got lost in the mail. I reached out them, and they claim to launch an ivestigation. they decided to WRITE the delivery company insted of call. I finally found the number nad called myself.... See more
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See what reviewers are saying
merci le produit sent divinement bon
Quick delivery of my hair. It was my first time ordering from this site which I've found on Google. I ordered on Monday and received it today, on Thursday. I live in the Netherlands. 😁 Thanks for th... See more
J'ai commandé 3 bonnets stay on satin, dont je suis très surprise et satisfaction. C'est une excellente alternative au foulard en satin classique car il me permet de laisser mes longueurs dans le bon... See more
Company details
- Beauty Products Vending Machine
- Beauty Supply Store
- Cosmetics Store
- Hair Extensions Supplier
- Hair Product Store
Written by the company
Un large de choix pour petits et grands de : - soins pour les cheveux bouclés, frisés, crépus, locsés, défrisés, en transition - soins corps et visage - cosmétiques
Contact info
CS 41226, 44000, NANTES CEDEX 1, France
- +332 40 29 69 00
- contact@diouda.fr
- www.diouda.fr
4.4
Excellent
20K reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
horrible customer service
My package got lost in the mail. I reached out them, and they claim to launch an ivestigation. they decided to WRITE the delivery company insted of call. I finally found the number nad called myself. it took TWO minutes to find out that the delivery company sent my package back bc Diouda didnt give them a name, number, or NOTHING to reach me. i had to be the go between both companies as far as communication. Diouda got the package back. but has given NO indication of when they will be resnding my package. ALL comminucation been via email, as if we are living in 1980. the WORSE customer service ever. i will keep this reveiw posted, as time goes by bc they STILL HAVE NOT resolved the issue.
5 February 2026
Unprompted review
Service client au top
1 March 2022
My order to late and no one response me
4 February 2022
Reply from Diouda
Hello Lamya, please bear with us.
Your order is specific as you know. Our staff is looking into it and we'll come back very soon to you by email/DM Instagram.
We'll make sure you get it.
Kind Regards,
Diouda Team
Reply from Diouda
Bonjour Vinolia, merci d'avoir pris le temps de partager cet avis et pour votre fidélité!
Cordialement,
L’Équipe Diouda
Great product, amazing service
Great prducts from black female entrepreneurs. Amazing website, user friendly and shipping within europe arrived in the estimated time
23 January 2022
Very god!
Very god! I received the products in for time.
The answer for a reclamation was god too.
30 December 2021
Produit conforme à la description
20 December 2021
Excellent!!
19 December 2021
Order came pretty quick and very much…
Order came pretty quick and very much impressed with the customer service especially on Instagram. They were very professional and lovely! Definitely Recommend buying from Diouda!!
7 December 2021
Produit performant Actilong kératine /Argan
Produit performant. Merci pour la sélection qualitative.
5 December 2021
Très bonne texture
14 November 2021
Commande conforme à la description.
2 November 2021
TRES SATISAFAITE
21 October 2021
Thank you for fast delivery!
11 October 2021
Yaassss!!!
Very pleased with wig purchase. Unit is completely sold out in US....Love,Love,Love!!!
9 September 2021
Great service
Great service! Very happy with my product that I ordered. Will definitely buy again.
8 September 2021
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