Digital Dimensions Reviews 

288
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We wanted an upgrade to our reception - wanted a local firm. Phone Digital Dimensions. Clinton said he could fit us in in two days time, on a Saturday afternoon - but then came round the same day to d... See more

Rated 5 out of 5 stars

Excellent. Highly recommended. Fast response from Clinton (Junior!). I'm ex British Telecom with a digital signalling background and this guy really knows his stuff. Clearly explained and new satellit... See more

Rated 5 out of 5 stars

We live very close to the Felixstowe docks and have suffered YV signal problems for as long as I can remember. Clinton went above and beyond to fit us into his very busy schedule. He got us sorted a... See more

Rated 5 out of 5 stars

Simply the best , yes ,it was a sat morning and had trouble with our tv , made a phone call ,Clinton came within the hour , it was a bit more complicated than expected, but he got the j... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

At Digital Dimensions, we are the region of East Anglia’s premier provider of home entertainment, digital TV and CCTV services. We work throughout Ipswich, Bury St Edmunds, Woodbridge and Felixstowe as well as other surrounding areas, installing TV aerials and satellites as well as helping with the set up of Sky, Freeview and Freesat packages.


Contact info

4.9

Excellent

TrustScore 5 out of 5

288 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(288)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We were seen within 24 hours after wind…

We were seen within 24 hours after wind dislodged our tv external aerial. He managed to fit the same aerial in the loft which he did quickly and without fuss and all for a very reasonable price. He also fitted a signal booster and we have a stronger signal now than when the aerial was fitted outside. We would have no hesitation recommending him.

13 June 2020
Unprompted review
Rated 5 out of 5 stars

Swift response

Clinton attended within 24 hours of receiving my email. Satellite dish needed relocating because of tree growth since initial installation 9 years ago. Work undertaken immediately for agreed price and completed quickly and efficiently.

4 June 2020
Unprompted review
Rated 5 out of 5 stars

Just had a Junior move my Virgin…

Just had a Junior move my Virgin connection, remove an old Sky dish and outside aerial and connect an aerial inside the loft. He was very efficient , tidy, professional and friendly . Thank you .

29 May 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Clinton assessed the problem and came up with a few different alternatives. He worked very quickly to remove the old aerial and get the new one set up in the loft. We are very pleased with the result. Definitely 5 stars.

24 May 2020
Unprompted review
Rated 5 out of 5 stars

Thank you Junior

Huge thank you to Junior at Digital Dimensions for coming to fit my aerial.
Junior was kind, professional and completed the installation in quick time. He had not planned to fit the aerial and it was just to be a simple test of the satellite, however, was more than happy to install it then and there when asked.
I would 100% recommend for any installation.
Great work! so pleased!

15 March 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Televisions in five rooms with no terrestrial channels sorted efficiently and professionally. Two of these televisions mounted on brackets which were provided as part of the work. Very happy. Would recommended.

14 February 2020
Unprompted review
Rated 5 out of 5 stars

TV signal fault found

After moving house and little / no tv signal I called Digital Dimesons. Within 2 hours Clinton arrived and identified the multiple issues in the loft. Another hour later and everything was sorted. Digital TV now available in 6 rooms. Cannot recommend their service enough.

31 January 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, called in the morning, after moving house, they came that afternoon and it was quickly diagnosed and whilst advised that I could upgrade and may want to later it wasn't recommended at that time. Everything was explained and now all working.

29 January 2020
Unprompted review
Rated 5 out of 5 stars

Digital Dimensions - fantastic!

Used Digital Dimensions on a couple of occasions and always brilliant service, highly knowledgeable, honest pricing, and genuinely nice person to deal with. Absolutely recommend.

19 December 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service A*

I had a cctv system fitted by this company last week. I am very pleased with the quality and value of the work and equipment. Pricing was clear and options were given before work began. Highly recommend

15 December 2019
Unprompted review
Rated 5 out of 5 stars

I tried to self wall mount monster tv

I tried to self wall mount monster tv
Failed and rang for help
He answered my call came within two hours
Helped me do it straight away and when I had another
technical issue rang me back and again helped me.
Experienced kind helpful guy who did not rip me off.
Marcus

22 November 2019
Unprompted review
Rated 5 out of 5 stars

I don't think you'll find a better Engineer

I had a specific request as to how my terrestrial and satellite tv system was to be set up and had bought some of my own bits to do the job. Another company had given me the 'that cannot be done' speech, obviously not enough in it for them. Spoke to Clinton 'of course that can be done' was the response. A real professional, neat freak with his cabling!!!! So tidy and unobtrusive. A lovely guy, very courteous and considerate. Knowledgeable and happy to offer advice. Worth every penny. Highly recommended.

15 October 2019
Unprompted review
Rated 5 out of 5 stars

Excellent company to use

I have never met someone who is like this, he was patient, kind and very very helpful. He's assistance made me feel extremely grateful as I'm not really one for this type of thing. He put my ring cameras up in my back garden and on the front and help me with the setup. I would recommend him extremely highly for anyone to use. Thank you so much

21 August 2019
Unprompted review
Rated 5 out of 5 stars

I had thirty eight year old system

I had thirty eight year old system of ariels and radio antenna that had been adapted several times to changing conditions. It was failing to provide watchable TV. Clinton Goodrich proved to be knowledgeable and efficient and after assessing the situation returned the next week to create an excellent service. We now have far more channels than we would ever want to watch.

19 July 2019
Unprompted review
Rated 5 out of 5 stars

Couldn't recommend enough

Couldn't recommend enough. Really happy with the service and product provided! Professional, Tidy and quick installation. Very well explained. Very impressed!

28 June 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look