Excellent service from Joesph at DID Electrical in Limerick. He went out of his way to help me purchase a milk frother that suited my needs, and I'm delighted with it. It's easy to use, works perfectl... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I needed a no-frills microwave for a small household. The selection was wide-ranging, the layout was comfortable and clean and the prices were clearly displayed. The staff member I dealt with was Emm... See more
Company replied
Ordered oven and hob and selected day. Website automatically gave me a different day which was 5 days later. I rang the clonmel store and spoke to Billy who immediately accommodated me by changing... See more
Company replied
Lovely company to purchase electrical items from. Delighted that it was so nearby in Killarney, we didn't have to travel over to Tralee. Great choice of items, found exactly what we wanted at a compet... See more
Company replied
Company details
- Appliance Store
- Computer and Accessories Store
- Electronics Store
- TV store
- Vacuum Cleaner Store
- Washer and Dryer Store
Written by the company
At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.
DID Electrical
Written by the company
- Free Click & Collect
- Order online and pick up your items in your local DID Electrical store at a time that suits you.
- Customer Support 01-6250250
- We have a dedicated local customer support team based in Dublin standing by to take your call and help with your inquiries.
- Nationwide delivery service
- We offer a fast and flexible delivery service to our customers. Simply choose your delivery date when you are checking out and we will text you with a time slot for your delivery.
- Free recycling
- We're happy to recycle your old appliances for FREE, no purchase necessary. Simply, return any of your old appliances to your local DID store and we'll be delighted to take it off your hands.
We will not be beaten on price
Our price promise
At DID Electrical we are 100% committed to never being beaten on price. Which is why we monitor all our prices in our stores and online every day.
Contact info
4.8
Excellent
50K reviews
Asks customers to review
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Caitlin was friendly & efficient
Caitlin was friendly & efficient. Good at her job.
7 August 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Positive experience from beginning to end
Excellent range, knowledgeable and friendly staff
28 July 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Order now for collection today was a…
Order now for collection today was a total lie. And when my order was ready it was the wrong colour. Pointless service
30 July 2026
Reply from DID Electrical
Hi Matt,
We truly regret the issues with your collection time and the incorrect item color. We are reviewing our processes to prevent such occurrences.
Thanks
DID Electrical
Great experience overall
Bought a Tefal Air fryer from the Bray store. Owen was very helpful, I would 100% recommend buying electronic goods from him and the team, thanks again!
5 August 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Great customer service we were served…
Great customer service we were served by Mandy she is very polite and nice person!
7 August 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Colm was very friendly and informative
Colm was very friendly and informative. Was able to give me the exact appliance I wanted. Very efficient easy process with the added bonus of €5 delivery and half price installation at the moment.
7 August 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Great price on a new fridge
Great price on a new fridge, and fast delivery. Also took away the old fridge.
4 August 2026
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Caitlin has a great customer service
Caitlin has a great customer service. Service was smooth with no issue.
Thank you
7 August 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Good deal not lost in translation
Having checked online for good deal for fridge/freezer we settled one one and followed up in store to check. Denys in turners cross went to all ends to satisfy our needs pointed out the value to get a bigger model both price and capacity. He apologised for his pronunciation of our address as he is only in the country a short while but he was well able to sell his products regardless and an asset to D.I.D. Well done Denys.
G&E Walsh
2 August 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Very helpful staff
7 August 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Conor from limerick did a great job and…
Conor from limerick did a great job and great interaction with us, very helpful and good communication towards us.
7 August 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Mandy was very helpful and friendly.
Mandy was very helpful and friendly.
7 August 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Always a pleasure to get advice and…
Always a pleasure to get advice and guidance in DID. Daniel was particularly helpful when I bought several different electrical items at different times. Thank you.
3 August 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Mandy was so knowledgeable friendly and…
Mandy was so knowledgeable friendly and helpful. Got great products and very happy with prices
7 August 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Delivery was over an hour after the 3…
Delivery was over an hour after the 3 hour delivery window. Changed to 5 stars after response from did here
5 August 2026
Reply from DID Electrical
Hi Mark
We are very sorry your delivery was significantly delayed. We are reviewing our delivery process to prevent this.
Thanks
DID Electrical
Bridget
My girlfriend was in your navan store today dealing with a girl named slaine she was extremely friendly helpful and informative gave plenty of time and information about the product that I was buying even though yous didn't have it in store she ordered us one in for Monday greatly appreciated the time and customer service skills wore brilliant
6 August 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Shocking customer service
Shocking customer service, bought my fridge freezer online, had emailed 3 times looking for a delivery date, I then had to ring to be told it would be delivered 13 days after ordering. Turns out it was already going to be delivered 5 days after ordering which they didn’t know on the phone. Item arrived but had two massive dents on it and I was offered a 15% discount for the “inconvenience”. I paid a lot of money to be treated that way. This is my third bad experience with DID as each time I liked their product. Very disappointing and frustrating
5 August 2026
Reply from DID Electrical
Hi aoife
We sincerely apologize for the extremely frustrating experience you've had with your recent fridge freezer purchase. We understand your disappointment with the communication regarding delivery and the condition of the item upon arrival. We truly regret that your third experience with us has been so negative.
We are currently looking into this for you and will contact you in how you wish to proceed,
Thanks
DID Electrical
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