Excellent service from Joesph at DID Electrical in Limerick. He went out of his way to help me purchase a milk frother that suited my needs, and I'm delighted with it. It's easy to use, works perfectl... See more
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At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.
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Eoin was great and really helpful from the Limerick store.

Reply from DID Electrical
Colm and sam were very helpful and colm had great knowledge on cooker goods would recommend!

Reply from DID Electrical
Ziaul and Oisin were brilliant in helping me with my purchase of an iPhone and help in setting it up. 5 stars for the lads in Killarney!

Reply from DID Electrical
5 stars service provided by Conor in Limerick store, all perfect, thanks

Reply from DID Electrical
I had to contact the store to check about a delivery that was due, the girl in dealt with was extremely helpful and friendly.
Chris the delivery guy was excellent and very friendly.

Reply from DID Electrical
I needed a no-frills microwave for a small household. The selection was wide-ranging, the layout was comfortable and clean and the prices were clearly displayed. The staff member I dealt with was Emma who was extremely helpful, both in the transaction and pointing out parking areas and helping with moving the box to my car. Payment went smoothly and everyone I met in the Clearwater store was helpful, pleasant and knowledgeable. Five stars.

Reply from DID Electrical
Caitlin at DiD tallaght was great today i order my stuff to another DiD and she get it sent to the store in tallaght for me witch was a great help cant thank her amuff
Thanks again
Bernard

Reply from DID Electrical
Was in DiD limerick one childers road yesterday was me with a lovely girl her name was aoife she was so helpful went through everything with me it was so nice will be looking for her again if I need anything else

Reply from DID Electrical
Buying our hob on line was straight forward also opted for installation. The installer was very good, took out the old hob and fitted the new one with no mess. Very pleasant fellow and done a great job. Also took the old hob and all the packaging away with him.

Reply from DID Electrical
Went looking for good noise cancelling headphones for a trip. Nikola in Killarney listened to the type of trip I was going on and he picked the right pair for me so very happy.

Reply from DID Electrical
Caitlin was friendly & efficient. Good at her job.

Reply from DID Electrical
Excellent range, knowledgeable and friendly staff

Reply from DID Electrical
Order now for collection today was a total lie. And when my order was ready it was the wrong colour. Pointless service

Reply from DID Electrical
Bought a Tefal Air fryer from the Bray store. Owen was very helpful, I would 100% recommend buying electronic goods from him and the team, thanks again!

Reply from DID Electrical
Great customer service we were served by Mandy she is very polite and nice person!

Reply from DID Electrical
Colm was very friendly and informative. Was able to give me the exact appliance I wanted. Very efficient easy process with the added bonus of €5 delivery and half price installation at the moment.

Reply from DID Electrical
Great price on a new fridge, and fast delivery. Also took away the old fridge.

Reply from DID Electrical
Caitlin has a great customer service. Service was smooth with no issue.
Thank you

Reply from DID Electrical
Having checked online for good deal for fridge/freezer we settled one one and followed up in store to check. Denys in turners cross went to all ends to satisfy our needs pointed out the value to get a bigger model both price and capacity. He apologised for his pronunciation of our address as he is only in the country a short while but he was well able to sell his products regardless and an asset to D.I.D. Well done Denys.
G&E Walsh

Reply from DID Electrical
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