Great customer service. Staff steffy, manager on duty Andy and the whole team were extremely helpful. Great price, and very clever way of setting techniques by connecting things like, cctv to TV to... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I needed to buy a new television and after a very dissapointing customer experience with 2 retailers in limerick, I then made my way to DID electrical. What a breath of fresh air! I met Joseph, he... See more
Company replied
The young salesperson in the Clonmel was extremely helpful and very knowledgeable. I made a follow up call on Friday just to check delivery and again he was so helpful on the phone and delivery arrive... See more
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We visited the Finglas store today for a power Bank charger. Our server was Emma who was very helpful, friendly and kind to us. She gave great advice and recommended various products that we enquired... See more
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Company details
- Appliance Store
- Computer and Accessories Store
- Electronics Store
- TV store
- Vacuum Cleaner Store
- Washer and Dryer Store
Written by the company
At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.
DID Electrical
Written by the company
- Free Click & Collect
- Order online and pick up your items in your local DID Electrical store at a time that suits you.
- Customer Support 01-6250250
- We have a dedicated local customer support team based in Dublin standing by to take your call and help with your inquiries.
- Nationwide delivery service
- We offer a fast and flexible delivery service to our customers. Simply choose your delivery date when you are checking out and we will text you with a time slot for your delivery.
- Free recycling
- We're happy to recycle your old appliances for FREE, no purchase necessary. Simply, return any of your old appliances to your local DID store and we'll be delighted to take it off your hands.
We will not be beaten on price
Our price promise
At DID Electrical we are 100% committed to never being beaten on price. Which is why we monitor all our prices in our stores and online every day.
Contact info
4.8
Excellent
50K reviews
Asks customers to review
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Great service
All staff in store were very friendly and helpful today, though Gareth helped me find a particular product I was looking for and located it in another branch nearby for me to collect.
30 July 2026
Unprompted review
Staff were very welcoming and helpful…
Staff were very welcoming and helpful in finding the product we were looking for. They also suggested alternatives that were less expensive, but still met our needs
30 July 2026
Unprompted review
We attended the store to find an…adapter
We attended the store to find an adapter from North America to Europe. Steven was to quick to assist us. He then prided information on the hair dryers. Excellent service. Will definitely stop by next trip to Bray
30 July 2026
Unprompted review
Super reliable and really really helpful.
I visited during this last heatwave when my mother's fridge broke. She is 91 and has dementia so it was imperative that we get a new fridge as fast as possible for her, and the live-in carer.
Eamonn listened and understood both what we needed and the budget/time limitations we had. A new fridge was chosen, delivered and installed a couple of days later.
Really lovely people, so easy to deal with, very very helpful and super reliable too. Can't recommend them enough. Thanks Eamonn!!
17 July 2026
Unprompted review
Brendan in Tullamore was very helpful…
Brendan in Tullamore was very helpful in finding the dishwasher we wanted. He arranged for one to be delivered from another branch and sorted home delivery/installation too. He offered sound advice on a stick vacuum too so we bought it even though we didn’t go to the store with this intention. Great service from Brendan
30 July 2026
Unprompted review
SO26-1337430
SO26-1337430 - I dealt with Gareth day just coming in to receive my product. Gareth was friendly and quick receiving my product very efficient and a lovely chap
30 July 2026
Unprompted review
Daniello and Liz in the Artane store in…
Daniello and Liz in the Artane store in Dublin were so helpful and super to deal with. Their help and advice was greatly appreciated!
30 July 2026
Unprompted review
Great shop
Great shop, easy to navigate, lots of different options for what I was looking for. Staff member Mandy was very helpful giving great advice.
28 July 2026
Unprompted review
Fast delivery service
29 July 2026
Farhan was a very good salesman and…
Farhan was a very good salesman and knew his product well.
30 July 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Conor in the Limerick store 10/10
Conor in the Limerick store was so helpful in helping me today, above and beyond service! Thanks so much
30 July 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Conor was very helpful in Limerick
Conor was very helpful in Limerick, no overselling, informed me and gave me the perfect advice. Will be back and would definitely recommend to all who ask.
6 July 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
A very helpful member of staff who’s…
A very helpful member of staff who’s name is Gareth at the checkout !
29 July 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Staff in the shop were so helpful and…
Staff in the shop were so helpful and friendly.
30 July 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
More the helpful
More the helpfully couldn't have been easier to deal with
30 July 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Linda went above and beyond when…
Linda went above and beyond when organising repair of a tablet we purchased at DID Bandon.
She is capable, friendly and goes the extra mile.
Thanks so much Linda
Emma Keane
30 July 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
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