Pat was so helpful to help my elderly dad ( who just had a stroke & is a bit nervous being out) pick the right tv for himself, Pat listened and never rushed him, was informative but not pushy. We real... See more
Company replied
Unit 2B Athboy Road Navan Meath, Navan, Ireland, C15 EP27 Navan, IE
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Pat was so helpful to help my elderly dad ( who just had a stroke & is a bit nervous being out) pick the right tv for himself, Pat listened and never rushed him, was informative but not pushy. We real... See more
Company replied
Called into Navan store, was dealt with by staff member named Pat,extremely polite, and exceptionally helpful as I was nt 100% sure of what I needed to go with what I was purchasing but all was ex... See more
Company replied
As always great price, great service from staff, who are always veru friendly & helpful with the addition of being Irish owned. 5 stars
Company replied
Lisa helped my elderly mother with her purchase. She was kind, patient and knowledgeable. The product itself was great value, lower than the other competitors. Thank you DID Electrical.
Company replied
At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.
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Unit 2B Athboy Road Navan Meath, Navan, Ireland, C15 EP27, Navan, Ireland
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Our experience was amazing, Helen helped us through the process and she was really nice and explained the process

Reply from DID Electrical - Navan
I generally dont do well with technology but my experience in DID was rather pleasant as Slaine made it quick and easy for me to understand and overall helpful

Reply from DID Electrical - Navan
Slaine the girl in Navan who looked after me was very helpful and friendly couldn’t have been nicer.

Reply from DID Electrical - Navan
I dealt with Slaine. They were absolutely wonderful and very attentive. Knew the answers to my questions and was very honest. I highly recommend.

Reply from DID Electrical - Navan
Went into Navan was served by Slaine who could not have been more helpful
Excellent experience overall.

Reply from DID Electrical - Navan
As always great price, great service from staff, who are always veru friendly & helpful with the addition of being Irish owned. 5 stars

Reply from DID Electrical - Navan
The shop in Navan has always been good to deal with.
Pat dealt with us today and was more than helpful and knowledgeable

Reply from DID Electrical - Navan

Reply from DID Electrical - Navan
Paul in navan store, efficient informative and very obliging.
Listened to what I wanted, and provided the options, pleasure to deal with.

Reply from DID Electrical - Navan

Reply from DID Electrical - Navan
Dealing with Paul in the Navan Branch today was an absolute pleasure, his service and knowledge on the electrical goods are 10/10, highly recommend!

Reply from DID Electrical - Navan

Reply from DID Electrical - Navan
SO26-1219449
Very helpful & easy to get assistance and advice. I didn't know anything about product that i was buying going in but was expertly advised.

Reply from DID Electrical - Navan
Had a fault within the warranty period, brought it to Navan and they had the replacement ready for collection within a few days, no issues or hassle whatsoever.

Reply from DID Electrical - Navan
Pat was so helpful to help my elderly dad ( who just had a stroke & is a bit nervous being out) pick the right tv for himself, Pat listened and never rushed him, was informative but not pushy. We really appreciate that. We hope that Pat gets recognition for his great customer service .

Reply from DID Electrical - Navan
Lisa helped my elderly mother with her purchase. She was kind, patient and knowledgeable. The product itself was great value, lower than the other competitors. Thank you DID Electrical.

Reply from DID Electrical - Navan
Service was brilliant staff were very good we delt with Lisa she was very friendly and helpful.

Reply from DID Electrical - Navan
Visited the Navan Store today and Lisa looked after me.
I was buying a new MacBook and Lisa was very, friendly, helpful and knowledgeable.
Excellent service and I’d highly recommend. 5 Stars ⭐️

Reply from DID Electrical - Navan
Excellent service from the manager paul in the Navan store , he went through all the appliances I needed for my new house , could not recommend him enough !

Reply from DID Electrical - Navan
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