DID Electrical - Navan Reviews 826

TrustScore 5 out of 5

4.9

Unit 2B Athboy Road Navan Meath, Navan, Ireland, C15 EP27 Navan, IE


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See what reviewers are saying

Rated 5 out of 5 stars

Pat was so helpful to help my elderly dad ( who just had a stroke & is a bit nervous being out) pick the right tv for himself, Pat listened and never rushed him, was informative but not pushy. We real... See more

Company replied

Rated 5 out of 5 stars

Called into Navan store, was dealt with by staff member named Pat,extremely polite, and exceptionally helpful as I was nt 100% sure of what I needed to go with what I was purchasing but all was ex... See more

Company replied

Rated 5 out of 5 stars

As always great price, great service from staff, who are always veru friendly & helpful with the addition of being Irish owned. 5 stars

Company replied

Rated 5 out of 5 stars

Lisa helped my elderly mother with her purchase. She was kind, patient and knowledgeable. The product itself was great value, lower than the other competitors. Thank you DID Electrical.

Company replied


Company details

  1. Appliance Store
  2. Computer and Accessories Store
  3. Electronics Store
  4. TV store
  5. Vacuum Cleaner Store
  6. Washer and Dryer Store

Written by the company

At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.

DID Electrical

Written by the company

Free Click & Collect
Order online and pick up your items in your local DID Electrical store at a time that suits you.
Customer Support 01-6250250
We have a dedicated local customer support team based in Dublin standing by to take your call and help with your inquiries.
Nationwide delivery service
We offer a fast and flexible delivery service to our customers. Simply choose your delivery date when you are checking out and we will text you with a time slot for your delivery.
Free recycling
We're happy to recycle your old appliances for FREE, no purchase necessary. Simply, return any of your old appliances to your local DID store and we'll be delighted to take it off your hands.

We will not be beaten on price

Our price promise

At DID Electrical we are 100% committed to never being beaten on price. Which is why we monitor all our prices in our stores and online every day.

Contact info

  • Unit 2B Athboy Road Navan Meath, Navan, Ireland, C15 EP27, Navan, Ireland

4.9

Excellent

TrustScore 5 out of 5

826 reviews

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Rated 5 out of 5 stars

Our experience was amazing

Our experience was amazing, Helen helped us through the process and she was really nice and explained the process

2 June 2026
Unprompted review
DID Electrical - Navan logo

Reply from DID Electrical - Navan

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

I generally dont do well with…

I generally dont do well with technology but my experience in DID was rather pleasant as Slaine made it quick and easy for me to understand and overall helpful

31 May 2026
Unprompted review
DID Electrical - Navan logo

Reply from DID Electrical - Navan

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Slaine the girl in Navan who looked…

Slaine the girl in Navan who looked after me was very helpful and friendly couldn’t have been nicer.

30 May 2026
Unprompted review
DID Electrical - Navan logo

Reply from DID Electrical - Navan

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

I dealt with Slaine

I dealt with Slaine. They were absolutely wonderful and very attentive. Knew the answers to my questions and was very honest. I highly recommend.

22 May 2026
Unprompted review
DID Electrical - Navan logo

Reply from DID Electrical - Navan

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Went into Navan was served by Slaine…

Went into Navan was served by Slaine who could not have been more helpful
Excellent experience overall.

29 May 2026
Unprompted review
DID Electrical - Navan logo

Reply from DID Electrical - Navan

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Great Staff, Service & Deals

As always great price, great service from staff, who are always veru friendly & helpful with the addition of being Irish owned. 5 stars

23 May 2026
Unprompted review
DID Electrical - Navan logo

Reply from DID Electrical - Navan

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

The shop in Navan has always been good…

The shop in Navan has always been good to deal with.
Pat dealt with us today and was more than helpful and knowledgeable

28 May 2026
Unprompted review
DID Electrical - Navan logo

Reply from DID Electrical - Navan

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Fantastic 😊

Fab - great help - thanks Slaine

24 May 2026
Unprompted review
DID Electrical - Navan logo

Reply from DID Electrical - Navan

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Paul in navan store

Paul in navan store, efficient informative and very obliging.
Listened to what I wanted, and provided the options, pleasure to deal with.

22 May 2026
Unprompted review
DID Electrical - Navan logo

Reply from DID Electrical - Navan

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Helpful and informative

Helpful and informative

22 May 2026
Unprompted review
DID Electrical - Navan logo

Reply from DID Electrical - Navan

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Dealing with Paul in the Navan Branch…

Dealing with Paul in the Navan Branch today was an absolute pleasure, his service and knowledge on the electrical goods are 10/10, highly recommend!

19 May 2026
Unprompted review
DID Electrical - Navan logo

Reply from DID Electrical - Navan

Hi Gill

We are so pleased to hear about your positive experience with us. Thank you for sharing your kind words and recommendation!

Thanks
DID Electrical

Rated 5 out of 5 stars

Fantastic service

Very organised staff and professional

16 May 2026
DID Electrical - Navan logo

Reply from DID Electrical - Navan

Hi PASCALE

We're glad our team was professional. We appreciate your kind words.

Thanks
DID Electrical

Rated 5 out of 5 stars

Great customer support

SO26-1219449
Very helpful & easy to get assistance and advice. I didn't know anything about product that i was buying going in but was expertly advised.

16 May 2026
Unprompted review
DID Electrical - Navan logo

Reply from DID Electrical - Navan

Hi Martina

We're so glad our team could provide expert advice and assistance. Thank you for sharing your positive experience!

Thanks
DID Electrical

Rated 5 out of 5 stars

Hassle free warranty claim

Had a fault within the warranty period, brought it to Navan and they had the replacement ready for collection within a few days, no issues or hassle whatsoever.

16 May 2026
Unprompted review
DID Electrical - Navan logo

Reply from DID Electrical - Navan

Hi Laurence

We're so glad to hear we could resolve your issue quickly and efficiently. Thank you for sharing your positive experience!

Thanks
DID Electrical

Rated 5 out of 5 stars

Pat was so helpful to help my elderly…

Pat was so helpful to help my elderly dad ( who just had a stroke & is a bit nervous being out) pick the right tv for himself, Pat listened and never rushed him, was informative but not pushy. We really appreciate that. We hope that Pat gets recognition for his great customer service .

15 May 2026
Unprompted review
DID Electrical - Navan logo

Reply from DID Electrical - Navan

Hi Melissa,

We're so happy to hear about your positive experience and Pat's excellent service. We truly appreciate you sharing this feedback and recognizing our team. Thank you for your kind words.

Thanks
DID Electrical

Rated 5 out of 5 stars

Excellent service and value for money

Lisa helped my elderly mother with her purchase. She was kind, patient and knowledgeable. The product itself was great value, lower than the other competitors. Thank you DID Electrical.

14 May 2026
Unprompted review
DID Electrical - Navan logo

Reply from DID Electrical - Navan

Hi Maria,

We are so glad to hear about your positive experience with us. We truly appreciate your kind words and are delighted that we could assist your mother so well.

Thanks
DID Electrical

Rated 5 out of 5 stars

Service was brilliant staff were very…

Service was brilliant staff were very good we delt with Lisa she was very friendly and helpful.

13 May 2026
Unprompted review
DID Electrical - Navan logo

Reply from DID Electrical - Navan

Hi Michelle

We're so glad you had a brilliant experience with our friendly and helpful staff! We appreciate your feedback.

Thanks
DID Electrical

Rated 5 out of 5 stars

Excellent service and I’d highly recommend. 5 Stars ⭐️

Visited the Navan Store today and Lisa looked after me.
I was buying a new MacBook and Lisa was very, friendly, helpful and knowledgeable.
Excellent service and I’d highly recommend. 5 Stars ⭐️

13 May 2026
Unprompted review
DID Electrical - Navan logo

Reply from DID Electrical - Navan

Hi Stephen

We are so happy to hear you had such a positive experience with us at our Navan store. We truly appreciate your kind words and recommendation!

Thanks
DID Electrical

Rated 5 out of 5 stars

Great service !

Excellent service from the manager paul in the Navan store , he went through all the appliances I needed for my new house , could not recommend him enough !

13 May 2026
Unprompted review
DID Electrical - Navan logo

Reply from DID Electrical - Navan

hi Helen

We're so glad to hear about your excellent experience with our team. We appreciate you sharing your positive feedback!

Thanks
DID Electrical

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