I needed a no-frills microwave for a small household. The selection was wide-ranging, the layout was comfortable and clean and the prices were clearly displayed. The staff member I dealt with was Emm... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Josh was really really helpful helping me pick a fridge. Very knowledgeable and provided swift service to get the delivery out and just lovely, happy, friendly service which can be a scarcity these da... See more
Company replied
I called in to DID in Tullamore to purchase a laptop for my niece , I had no idea what to get but staff member Mandy was so helpful I had no problem making the right choice .A great shopping experie... See more
Company replied
Had a very positive experience with Conor in the Limerick branch on Sunday. He was very helpful and polite, answered all my questions and went through all the details of my purchase to make sure I und... See more
Company replied
Company details
- Appliance Store
- Computer and Accessories Store
- Electronics Store
- TV store
- Vacuum Cleaner Store
- Washer and Dryer Store
Written by the company
At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.
DID Electrical
Written by the company
- Free Click & Collect
- Order online and pick up your items in your local DID Electrical store at a time that suits you.
- Customer Support 01-6250250
- We have a dedicated local customer support team based in Dublin standing by to take your call and help with your inquiries.
- Nationwide delivery service
- We offer a fast and flexible delivery service to our customers. Simply choose your delivery date when you are checking out and we will text you with a time slot for your delivery.
- Free recycling
- We're happy to recycle your old appliances for FREE, no purchase necessary. Simply, return any of your old appliances to your local DID store and we'll be delighted to take it off your hands.
We will not be beaten on price
Our price promise
At DID Electrical we are 100% committed to never being beaten on price. Which is why we monitor all our prices in our stores and online every day.
Contact info
4.8
Excellent
50K reviews
Asks customers to review
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Excellent customer service from Josh in…
Excellent customer service from Josh in DID Kilkenny.
Went into buy a cordless vacuum cleaner so informative and knowledgeable
19 August 2026
Unprompted review
Good customer
Order a washing machine online and couldn't wait for earliest delivery date so was able to pick it up. Got email the following day about refund for delivery charge. Very easy to deal with
17 August 2026
DID Wexford, an excellent store.
DID WEXFORD was our choice of store.
Aoengus was the member of staff that dealt with us in the most professional and cheerful manner.
He spend a lot of time explaining the pros and cons on each of the six items we purchased from the huge selection of products in the store.
He reassured us that delivery would be when we want and we left the store happy that we made the right choice going with DID.
Keep it up.
Definitely recommend the store.
19 August 2026
Unprompted review
Mandy in Tullamore Store was fantastic
Mandy in Tullamore Store was fantastic. Took time to listen and review everything that was required. With a large list of items required,Mandy worked methodically through the list until we sourced everything. Great job! Good selection.
19 August 2026
Unprompted review
I have been assisted by Linda
I have been assisted by Linda, I needed a new vacuum cleaner and asked about a new dishwasher. she was super helpful and made everything easier.
19 August 2026
Unprompted review
Mandy was very helpful in the Tullamore…
Mandy was very helpful in the Tullamore store
17 August 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Very helpful staff in Tullamore shop
16 August 2026
Reply from DID Electrical
Hi Maire,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience with our helpful team in Tullamore. We appreciate your positive comments!
Thanks
DID Electrical
Had a great experience from start to finish
Had a great experience from start to finish. Called in just for a quote and purchased multiple appliances, because of the competitive pricing. They were delivered & installed within the week. Friendly, professional service every step of the way. Patrick both in the shop and the installer were great plus their female colleague in store I just can’t think of her name sorry. Recommended.
17 August 2026
Unprompted review
Reply from DID Electrical
Hi there,
We're delighted to hear that you had such a positive experience with your recent purchase and that our team provided friendly, professional service. We appreciate your feedback.
Thanks
DID Electrical
Attended to immediately
Attended to immediately. Given advice on product. Staff very pleasant and helpful
7 August 2026
Unprompted review
Reply from DID Electrical
Hi There
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience with our team and found them pleasant and helpful. We appreciate your kind words.
Thanks
DID Electrical
In shop service - excellent
The in shop service was prompt and Joseph was friendly and helpful. Just to note that the number online on the DID website for checking stock in Limerick is incorrect and this was frustrating.
18 August 2026
Unprompted review
Reply from DID Electrical
Hi Sherley
We're glad to hear our in-store service was prompt and helpful. We appreciate you bringing the incorrect online stock number for Limerick to our attention; we are actively looking into this to prevent future frustration.
Thanks
DID Electrical
Ordered a product online for collection…
Ordered a product online for collection in store. It was there within 24 hours. A good service and competitive price.
17 August 2026
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
DID quality service
Never had a problem with DID online or in person , fantastic service , and quality stuff .. thanks again for a smooth transaction
17 August 2026
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
A warm welcome
Walked into the shop and was greeted by Rima who helped me select my order and delivery.
18 August 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
TV Purchase
We purchased a LG TV recently in the Killarney Store. Thanks to Oisin for assisting us with our purchase of TV. The shop had a lot of choice and Oisin was able to narrow down what was best for us. We will be back.
8 August 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Tullamore Store
Found David very helpful in the Tullamore store. Had to unexpectedly buy a new washing machine. I had my research done & David assisted with my final decision.
18 August 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Great customer service!
17 August 2026
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Great help from Mandy today got all…
Great help from Mandy today got all appliances I was looking for with great advice
18 August 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Install washing machine & dryer and remove original washer & dryer
Timely, efficient and very pleasant to deal with. The door and side bar had to be reattached after the equipment was installed and Stuart fixed it all in place without any hesitation. He did a great job and am very pleased with the setup in the utility room post install.
18 August 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
The lads delivered and installed my…
The lads delivered and installed my fridge freezer and dishwasher. Very professional and tidy workers. Very pleased with the service.
18 August 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Great communication from the delivery…
Great communication from the delivery driver James. He was extremely pleasant and quick
15 August 2026
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
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