Had a great experience from start to finish. Called in just for a quote and purchased multiple appliances, because of the competitive pricing. They were delivered & installed within the week. Friendly... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Mandy was so amazing, she helped us so much with cooker & hoover purchase . She is the epitomy of what customer service is. So helpful engaging & puts you at ease knows every product !! Cant than... See more
Company replied
My experience with DID shop is very positive. Everything went great. Start with order, continuing with fast dispatch and delivery. Last but not least, I got my order perfectly packed and for the best... See more
Company replied
I rarely go to actual shop to purchase anything, with everything being online 🫣, but we were in a need of new microwave, and I was near by this time. I was in and out of shop within 15min, staff was... See more
Company replied
Company details
- Appliance Store
- Computer and Accessories Store
- Electronics Store
- TV store
- Vacuum Cleaner Store
- Washer and Dryer Store
Written by the company
At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.
DID Electrical
Written by the company
- Free Click & Collect
- Order online and pick up your items in your local DID Electrical store at a time that suits you.
- Customer Support 01-6250250
- We have a dedicated local customer support team based in Dublin standing by to take your call and help with your inquiries.
- Nationwide delivery service
- We offer a fast and flexible delivery service to our customers. Simply choose your delivery date when you are checking out and we will text you with a time slot for your delivery.
- Free recycling
- We're happy to recycle your old appliances for FREE, no purchase necessary. Simply, return any of your old appliances to your local DID store and we'll be delighted to take it off your hands.
We will not be beaten on price
Our price promise
At DID Electrical we are 100% committed to never being beaten on price. Which is why we monitor all our prices in our stores and online every day.
Contact info
4.7
Excellent
51K reviews
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Quick delivery and prompt service.
26 August 2026
Lovely experience
Lovely experience. Very helpful salesperson, Mandy.
31 August 2026
Unprompted review
pre order…
no e mail when products were ready for colection,we had to ring to see if they were ready. when we got there staff just took them off the shelves not ready for colection whats the point of pre order then they asked for money when told they were pre ordered big job we have to check even though we had details on phone again whats the point of pre order,
26 August 2026
Shocking experience
Shocking experience. Bought a fridge. Two week wait time for delivery at time of perchase. No word on delivery after two weeks. Number of phone callas. Promises to get back to me but no word. Eventually a month later was given delivery date. No contact that morning. Rang only to be told it still hadn’t arrived in the country !!!! Got an alternative fridge €50 cheaper. Was delivered and installed. No sign of refund. Two visits to shop and still no refund. Last visit was promised a phone call next day. That was a week ago. Sick to death of whole carry on. Worst experience ever.
1 July 2026
Unprompted review
Owen was very helpful today thank you
Owen was very helpful today thank you! Great service!
31 August 2026
Unprompted review
Great help.
31 August 2026
Unprompted review
I always make sure I go to DID…
I always make sure I go to DID sundrive,
Amazing staff always but Marcus was particularly helpful this time
30 August 2026
Unprompted review
The products are go6
The product was good and the servus by the staff was excellent
18 August 2026
Unprompted review
Great Service
Brilliant salesman, very nice and kind, explained it all! Great shop and a lovely experience, would definitely come and buy here again!! :) :)
31 August 2026
Unprompted review
Mandy was very helpful in store
Mandy was very helpful in store
5026-1388737
1386025
31 August 2026
Unprompted review
The team in-store in Bandon were very…
The team in-store in Bandon were very helpful..
31 August 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Excellent Customer Service from Mandy
Good prompt advice from Mandy in Tullamore. Very good customer service from Mandy. Very nice to deal with a sales advisor who knows her stuff and is friendly and helpful. DID is lucky to have Mandy on their team. Well done Mandy.
25 August 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Colm was very helpful
27 August 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Thanks again Mandy
Mandy came to help straight away. In no time she helped me choose an oven & hob. Had both paid for & delivery organised in no time
29 August 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Great service
I went in looking for help and advise and Brendan in Tullamore store went above and beyond. He took the time to explain all the cooker options to me and help me find something that suited my need. I was very greatful for his help.
30 August 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Most helpful and great customer service.
Most helpful and great customer service from Oisin. A very positive experience
30 August 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
a pleasant experience
29 August 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Colm was very informative and overall…
Colm was very informative and overall very helpful
30 August 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Conor looked after us and was very…
Conor looked after us and was very helpful and fast.
30 August 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
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