DID Electrical - Finglas Reviews 

1,094
TrustScore 5 out of 5

4.9

Unit 1 Clearwater Retail Park Finglas Dublin 11, D11 NW8P Finglas, IE


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See what reviewers are saying

Rated 5 out of 5 stars

Joe was very helpful and knowledgable. Helped us through purchasing a bundle of kitchen appliances. Made it really easy and was very accommodating with all the questions.

Company replied

Rated 3 out of 5 stars

Was not advised of the delay and took time off work to be there on the agreed date of install. Had to chase order when it didn t arrive, it eventually came a few weeks after the agreed install date

Company replied

Rated 5 out of 5 stars

We popped into DID finglas to buy a TV last minute after I broke my old one doing DIY. Patrick in DID was amazing, measuring the TV,s and giving us all the advice needed. Delighted with our choice an... See more

Company replied

Rated 5 out of 5 stars

Absolutely great service.....I'm recovering from surgery and with this heatwave I desperately needed a fan lucky for me D I D had just the thing ....thanks so much would highly recommend top servic... See more

Company replied


Company details

  1. Appliance Store
  2. Computer and Accessories Store
  3. Electronics Store
  4. TV store
  5. Vacuum Cleaner Store
  6. Washer and Dryer Store

Written by the company

At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.

DID Electrical

Written by the company

Free Click & Collect
Order online and pick up your items in your local DID Electrical store at a time that suits you.
Customer Support 01-6250250
We have a dedicated local customer support team based in Dublin standing by to take your call and help with your inquiries.
Nationwide delivery service
We offer a fast and flexible delivery service to our customers. Simply choose your delivery date when you are checking out and we will text you with a time slot for your delivery.
Free recycling
We're happy to recycle your old appliances for FREE, no purchase necessary. Simply, return any of your old appliances to your local DID store and we'll be delighted to take it off your hands.

We will not be beaten on price

Our price promise

At DID Electrical we are 100% committed to never being beaten on price. Which is why we monitor all our prices in our stores and online every day.

Contact info

  • Unit 1 Clearwater Retail Park Finglas Dublin 11, D11 NW8P, Finglas, Ireland

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,094)

12,122 reviews in the last 12 months

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Rated 5 out of 5 stars

Joe was very helpful and knowledgable

Joe was very helpful and knowledgable. Helped us through purchasing a bundle of kitchen appliances. Made it really easy and was very accommodating with all the questions.

5 July 2026
Unprompted review
DID Electrical - Finglas logo

Reply from DID Electrical - Finglas

Hi there,

Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.

Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.

Kind regards,

DID Electrical

Rated 3 out of 5 stars

Communication

Was not advised of the delay and took time off work to be there on the agreed date of install. Had to chase order when it didn t arrive, it eventually came a few weeks after the agreed install date

3 July 2026
DID Electrical - Finglas logo

Reply from DID Electrical - Finglas

Hi Paul,

We're very sorry to hear about the disappointing experience, It's not the standard we aim for. We appreciate you bringing this to our attention. We'll investigate what happened to prevent similar issues in the future. Thank you for your feedback.

Kind Regards
DID Electrical

Rated 5 out of 5 stars

Terrific help with choosing appliances

Terrific help with choosing appliances. Great colour selected.

29 June 2026
Unprompted review
DID Electrical - Finglas logo

Reply from DID Electrical - Finglas

Hi there,

Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.

Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.

Kind regards,

DID Electrical

Rated 5 out of 5 stars

Very helpful staff that gave me great…

Very helpful staff that gave me great insight into the product I was buying! 10/10!

10 June 2026
Unprompted review
DID Electrical - Finglas logo

Reply from DID Electrical - Finglas

Hi there,

Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.

Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.

Kind regards,

DID Electrical

Rated 5 out of 5 stars

We went to buy a dishwasher

We went to buy a dishwasher , the girl we dealt with was so helpful great knowledge of products and only €5 delivery and half price fitting €50, would highly recommend *****

2 July 2026
Unprompted review
DID Electrical - Finglas logo

Reply from DID Electrical - Finglas

Hi there,

Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.

Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.

Kind regards,

DID Electrical

Rated 5 out of 5 stars

Emma was great

Emma was great. Both employees in the Finglas store were lovely to deal with. Thanks

1 July 2026
Unprompted review
DID Electrical - Finglas logo

Reply from DID Electrical - Finglas

Hi there,

Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.

Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.

Kind regards,

DID Electrical

Rated 5 out of 5 stars

Amazing experience buying a TV from…

Amazing experience buying a TV from Joe. Went above and beyond helping us decide which brand. Definitely recommend. Really Great service👍

29 June 2026
Unprompted review
DID Electrical - Finglas logo

Reply from DID Electrical - Finglas

Hi there,

Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.

Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.

Kind regards,

DID Electrical

Rated 5 out of 5 stars

Excellent personal service…

We popped into DID finglas to buy a TV last minute after I broke my old one doing DIY. Patrick in DID was amazing, measuring the TV,s and giving us all the advice needed. Delighted with our choice and worked out perfectly when I fitted it. Thanks again Patrick

27 June 2026
Unprompted review
DID Electrical - Finglas logo

Reply from DID Electrical - Finglas

Hi there,

Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.

Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.

Kind regards,

DID Electrical

Rated 5 out of 5 stars

Ordered into store and collected 2…

Ordered into store and collected 2 hours later, thanks to Emma in Finglas.

27 June 2026
Unprompted review
DID Electrical - Finglas logo

Reply from DID Electrical - Finglas

Hi there,

Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.

Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.

Kind regards,

DID Electrical

Rated 5 out of 5 stars

Good customer service

Good customer service

25 June 2026
Unprompted review
DID Electrical - Finglas logo

Reply from DID Electrical - Finglas

Hi there,

Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.

Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.

Kind regards,

DID Electrical

Rated 5 out of 5 stars

Emma is the best!

Emma in the Finglas store was so accomodating and friendly! I really valued her expertise when shopping

21 June 2026
Unprompted review
DID Electrical - Finglas logo

Reply from DID Electrical - Finglas

Hi there,

Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.

Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.

Kind regards,

DID Electrical

Rated 5 out of 5 stars

Absolutely great service.....I'm…

Absolutely great service.....I'm recovering from surgery and with this heatwave I desperately needed a fan lucky for me D I D had just the thing ....thanks so much would highly recommend top service 👌

24 June 2026
Unprompted review
DID Electrical - Finglas logo

Reply from DID Electrical - Finglas

Hi there,

Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.

Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.

Kind regards,

DID Electrical

Rated 5 out of 5 stars

Ordered headphones online and picked…

Ordered headphones online and picked them up the next day, great service

19 June 2026
DID Electrical - Finglas logo

Reply from DID Electrical - Finglas

Hi there,

Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.

Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.

Kind regards,

DID Electrical

Rated 5 out of 5 stars

Very helpful girl served me in Finglas…

Very helpful girl served me in Finglas branch on Sat 20th June. From the time I walked in she had a lovely smile and was very welcoming and helpful. I bought a fridge freezer and she was excellent

20 June 2026
Unprompted review
DID Electrical - Finglas logo

Reply from DID Electrical - Finglas

Hi there,

Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.

Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.

Kind regards,

DID Electrical

Rated 5 out of 5 stars

S026-1272707

S026-1272707

I was in and out in minutes thanks to the very friendly sales agent.

19 June 2026
Unprompted review
DID Electrical - Finglas logo

Reply from DID Electrical - Finglas

Hi there,

Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.

Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.

Kind regards,

DID Electrical

Rated 5 out of 5 stars

Excellent customer service

Very friendly staff and helped with my needs efficiently.

18 June 2026
Unprompted review
DID Electrical - Finglas logo

Reply from DID Electrical - Finglas

Hi there,

Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.

Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.

Kind regards,

DID Electrical

Rated 3 out of 5 stars

I Would like to mention Emma in my…

I Would like to mention Emma in my review today, she was so lovely and helpful when I was their this morning, she made my shopping experience so welcoming 😊

18 June 2026
Unprompted review
DID Electrical - Finglas logo

Reply from DID Electrical - Finglas

Hi there,

We are so glad to hear you had such a welcoming shopping experience with us! We truly appreciate your kind words.

Thanks
DID Electrical

Rated 5 out of 5 stars

The staff member was very friendly and…

The staff member was very friendly and helpful

10 June 2026
Unprompted review
DID Electrical - Finglas logo

Reply from DID Electrical - Finglas

Hi there,

Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.

Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.

Kind regards,

DID Electrical

Rated 5 out of 5 stars

Excellent service by girl in Clearwater…

Excellent service by girl in Clearwater branch in Finglas

17 June 2026
Unprompted review
DID Electrical - Finglas logo

Reply from DID Electrical - Finglas

Hi there,

Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.

Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.

Kind regards,

DID Electrical

Rated 5 out of 5 stars

Staff very pleasant and always…

Staff very pleasant and always available to help. Competitive prices, good choice of brands and great customer service.

11 June 2026
Unprompted review
DID Electrical - Finglas logo

Reply from DID Electrical - Finglas

Hi there,

We're happy to hear you had a positive experience. We appreciate your feedback.

Thanks
DID Electrical

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