DID Electrical - Cork Reviews 1,983

TrustScore 4.5 out of 5

4.7

Unit B, Turners Cross Retail Park, T12 KR76 Kinsale , IE


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Michael went over and above to help me source white goods for my elderly father. He helped to fund the best value and easiest to use models for someone who is terrible with modern technology! I very m... See more

Company replied

Rated 3 out of 5 stars

I ordered a dishwasher in store last week and the experience in the store was fantastic and appliance ordered with ease. Unfortunately that all changed when the appliance was delivered yesterday. The... See more

Company replied

Rated 5 out of 5 stars

I cannot say enough wonderful things about Maria from DID Electrical on kinsale Road!I was eagerly waiting for the iPhone 17 Pro Max, and when it turned out they didn’t have it in stock, I was told th... See more

Company replied

Rated 5 out of 5 stars

Visited the Turners Cross Cork store today for a Shark fan, they didn’t have the colour I wanted. Maria was fantastic, and ordered the colour I wanted and it will arrive later in the week. She was... See more

Company replied


Company details

  1. Appliance Store
  2. Computer and Accessories Store
  3. Electronics Store
  4. TV store
  5. Vacuum Cleaner Store
  6. Washer and Dryer Store

Written by the company

At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.

DID Electrical

Written by the company

Free Click & Collect
Order online and pick up your items in your local DID Electrical store at a time that suits you.
Customer Support 01-6250250
We have a dedicated local customer support team based in Dublin standing by to take your call and help with your inquiries.
Nationwide delivery service
We offer a fast and flexible delivery service to our customers. Simply choose your delivery date when you are checking out and we will text you with a time slot for your delivery.
Free recycling
We're happy to recycle your old appliances for FREE, no purchase necessary. Simply, return any of your old appliances to your local DID store and we'll be delighted to take it off your hands.

We will not be beaten on price

Our price promise

At DID Electrical we are 100% committed to never being beaten on price. Which is why we monitor all our prices in our stores and online every day.

Contact info

  • Unit B, Turners Cross Retail Park, T12 KR76, Kinsale , Ireland

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I ordered a dishwasher in store last…

I ordered a dishwasher in store last week and the experience in the store was fantastic and appliance ordered with ease. Unfortunately that all changed when the appliance was delivered yesterday. The delivery driver was extremely unhelpful. He left the dishwasher outside the back door in the rain and I had to unpack it so he would take away the waste packaging and bring it to the delivery truck to him. Then I asked could he help me lift it just inside the back door of the house and he seemed annoyed at this request. He reluctantly lifted it in with me and in doing so I got a deep cut on my hand when lifting it in. Again I had a great experience in store when ordering the dishwasher but I wouldn't try to get an appliance delivered from here again. I have never experienced a delivery driver like this before.

3 June 2026
Unprompted review
DID Electrical - Cork logo

Reply from DID Electrical - Cork

Hi David,

We are truly sorry to hear about the difficult delivery experience you had. It is concerning to learn that the delivery did not meet the positive standard set by your in-store purchase. We are taking your feedback seriously to improve our delivery service.

Thanks
DID Electrical

Rated 5 out of 5 stars

I had a good experience at DID Cork

I had a good experience at DID Cork, Lucas was very helpful.

31 May 2026
Unprompted review
DID Electrical - Cork logo

Reply from DID Electrical - Cork

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Jake in the Turners Cross store was…

Jake in the Turners Cross store was very helpful, knowledgeable about the product and a very nice young man.

30 May 2026
Unprompted review
DID Electrical - Cork logo

Reply from DID Electrical - Cork

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Excellent service

Excellent service. Very helpful, not over baring and very pleasant to deal with. Would 100% shop there again. Andrew in Cork, Kinsale Road was amazing and brought my product to the car without me even needing to ask. He’s a super asset to D.I.D electrical

28 May 2026
Unprompted review
DID Electrical - Cork logo

Reply from DID Electrical - Cork

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Staff went over and above to help

Michael went over and above to help me source white goods for my elderly father. He helped to fund the best value and easiest to use models for someone who is terrible with modern technology! I very much appreciated the time he took with me and when my handyman let me down, he was happy to change the delivery date and sort out the installation.

27 May 2026
Unprompted review
DID Electrical - Cork logo

Reply from DID Electrical - Cork

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Great experience at DID Electrical

Great experience at DID Electrical! We purchased an electric fan and the staff were very helpful throughout our visit. They kindly assisted us in finding the items we were looking for and made the whole experience easy and pleasant. Excellent customer service — highly appreciated!

25 May 2026
Unprompted review
DID Electrical - Cork logo

Reply from DID Electrical - Cork

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Exceptional Service

Visited the Turners Cross Cork store today for a Shark fan, they didn’t have the colour I wanted. Maria was fantastic, and ordered the colour I wanted and it will arrive later in the week.

She was friendly, helpful and professional - really exceptional service.

24 May 2026
Unprompted review
DID Electrical - Cork logo

Reply from DID Electrical - Cork

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

I cannot say enough wonderful things…

I cannot say enough wonderful things about Maria from DID Electrical on kinsale Road!I was eagerly waiting for the iPhone 17 Pro Max, and when it turned out they didn’t have it in stock, I was told the earliest I could get it would be Tuesday. But Maria didn’t stop there she totally went above and beyond! After hours, she personally drove to one of their off-site locations to pick it up just so I could have it this morning. Her dedication and care truly blew me away. If you need any tech or service, Maria is the best of the best💖thank you, Maria, for making this experience so incredible!

24 May 2026
Unprompted review
DID Electrical - Cork logo

Reply from DID Electrical - Cork

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Very helpful staff

We went to a few different places to get quotes for all appliances for a new build and the price we got from DID was the best. Maria in the Cork store was fantastic to work with. She took so much time to go through the different appliances with us and talk through the different brands and price ranges. She gave us a great quote and didn't put any pressure on us to purchase. She really listened to what we wanted, I counted speak highly enough of her. Thanks Maria!

23 May 2026
Unprompted review
DID Electrical - Cork logo

Reply from DID Electrical - Cork

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Happy to support this Irish company.

I found Maria & her manager really helpful on my visit to the store. Very informative & willing to answer all my questions & offer sound advise regarding the appliances I was interested in. Delivery & installation also top class. Highly recommend!

8 May 2026
Unprompted review
DID Electrical - Cork logo

Reply from DID Electrical - Cork

Hi Eileen,

We're happy to hear that you had such a positive experience with our team and the delivery and installation. We appreciate your feedback and are grateful for your time.

Thanks
DID Electrical

Rated 5 out of 5 stars

Maria in DID Electrical Cork was so…

Maria in DID Electrical Cork was so helpful and lovely. Really cared about what I needed and the price. So honest and kind. Easy to deal with would highly recommend.

18 May 2026
Unprompted review
DID Electrical - Cork logo

Reply from DID Electrical - Cork

Hi Hannah

We're happy to hear you had such a positive experience. We appreciate your kind words and are grateful for your feedback.

Thanks
DID Electrical

Rated 5 out of 5 stars

Odhran was super helpful

Odhran was super helpful, fast and efficient

11 May 2026
Unprompted review
DID Electrical - Cork logo

Reply from DID Electrical - Cork

Hi Brian

We appreciate your kind words! We are glad our team was helpful and efficient.

Thanks
DID Electrical

Rated 5 out of 5 stars

Lucas in the kinsale road roundabout…

Lucas in the kinsale road roundabout store was brilliant at helping us get what we needed! Very nice to chat too and very helpful

16 May 2026
Unprompted review
DID Electrical - Cork logo

Reply from DID Electrical - Cork

Hi Cara

We're delighted to hear you had such a positive experience. We appreciate your kind words and valuable feedback!

Thanks
DID Electrical

Rated 5 out of 5 stars

Andrew was very helpful

14 May 2026
Unprompted review
DID Electrical - Cork logo

Reply from DID Electrical - Cork

Hi there

We are so glad to hear this positive feedback! We appreciate you sharing your experience.

Thanks
DID Electrical

Rated 5 out of 5 stars

It was a very good experience overall

It was a very good experience overall. Staff who assisted were quick and fast. Price of products were competitive to other stores.

14 May 2026
Unprompted review
DID Electrical - Cork logo

Reply from DID Electrical - Cork

Hi Maria,

We're glad you had a very good experience with our quick and fast staff, and competitive product prices. We appreciate your feedback!

Thanks
DID Electrical

Rated 5 out of 5 stars

Excellent service

Excellent service

14 May 2026
Unprompted review
DID Electrical - Cork logo

Reply from DID Electrical - Cork

Hi There

Thank you for your feedback we truly appreciate this

Thank you
DID Electrical

Rated 5 out of 5 stars

Excellent as usual

I always use DID Electrical and my experience this time was no different to all of the others. Denys was the sales assistant I met this time and he was very professional and helpful. I was in and out in five minutes with my new Airfryer. Thanks to DID Electrical, Turners Cross and Denys.

14 May 2026
Unprompted review
DID Electrical - Cork logo

Reply from DID Electrical - Cork

Hi Kieran

We're delighted to hear you had another excellent experience with us. We appreciate your kind words and continued loyalty. Thank you for your feedback!

Thanks
DID Electrical

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look