Tullamore DiD Electrical , we needed to replace our existing Electric Cooker. We have Dealt with a Lady called Mandy in sales before for other Purchases down the years. As per usual a brilliant... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
First time using DID for delivery. We'd shopped around for a particular Hotpoint Dishwasher. DID were the best price, cheapest and fastest delivery and best priced installation cost, so we gave them a... See more
Company replied
I bought a new Ninja coffee machine from DID in Limerick. I returned to DID as I was very impressed with the service I had received when I purchased a hoover and dehumidifier earlier this year. Once... See more
Company replied
SVisited the Tullamore store on Wed 26th to "only" look at hoovers, was immediately greeted by Mandy who was so helpful and gave great advice on the pros and cons on various brands available. Within 1... See more
Company replied
Company details
- Appliance Store
- Computer and Accessories Store
- Electronics Store
- TV store
- Vacuum Cleaner Store
- Washer and Dryer Store
Written by the company
At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.
DID Electrical
Written by the company
- Free Click & Collect
- Order online and pick up your items in your local DID Electrical store at a time that suits you.
- Customer Support 01-6250250
- We have a dedicated local customer support team based in Dublin standing by to take your call and help with your inquiries.
- Nationwide delivery service
- We offer a fast and flexible delivery service to our customers. Simply choose your delivery date when you are checking out and we will text you with a time slot for your delivery.
- Free recycling
- We're happy to recycle your old appliances for FREE, no purchase necessary. Simply, return any of your old appliances to your local DID store and we'll be delighted to take it off your hands.
We will not be beaten on price
Our price promise
At DID Electrical we are 100% committed to never being beaten on price. Which is why we monitor all our prices in our stores and online every day.
Contact info
4.7
Excellent
51K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service from Colm at the…
Excellent service from Colm at the Bandon store, answered all my questions and gave advice on different options available
8 September 2026
Unprompted review
Mandy was very nice and helpful and…
Mandy was very nice and helpful and made my experience enjoyable
8 September 2026
Unprompted review
Fantastic service
Fantastic service. Very knowledgeable staff member Nikola was super friendly and helpful would highly recommend this store and especially the staff
8 September 2026
Unprompted review
Superb service
Superb service. Emma in Finglas branch a huge help. And price matched competition without question.
8 September 2026
Unprompted review
The staff were just the right amount of…
The staff were just the right amount of attentive.... they asked if we wanted any help and then left us to browse etc.... occasionally asking if we needed any assistance. When we had decided they very quickly and efficiently found the right goods and completed the transaction.
7 September 2026
Unprompted review
Went to the airside in swords store and…
Went to the airside in swords store and Paul was very helpful, he took the time to walk us through all the different washing and drying machines and was able to answer all of our questions. Would highly recommend. Made our experience great.
4 September 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from DID Electrical
Hi J.Brosnan,
We appreciate you taking the time to share your positive experience with our company and the speedy delivery.
Thanks
DID Electrical
Mandy was very helpful in answering my…
Mandy was very helpful in answering my questions would recommend DID Tullamore for good prices and helpful customer service.
7 September 2026
Unprompted review
Reply from DID Electrical
Hi James
We're so happy to hear our team provided helpful service and good prices. We appreciate you recommending us!
Thanks
DID Electrical
Mandy was very helpful & easy to deal…
Mandy was very helpful & easy to deal with. Very pleasant person.
24 August 2026
Unprompted review
Reply from DID Electrical
Hi Julia
Thank you for taking the time to leave us feedback. We're delighted to hear that you had such a positive experience and received great assistance from our team member. We appreciate your kind words.
Thanks
DID Electrical
Fantastic service today in the Bandon…
Fantastic service today in the Bandon store, Linda couldn’t be more friendly, helpful and knowledgeable for what we needed. Great service and easy transaction. Thank you!
7 September 2026
Unprompted review
Reply from DID Electrical
Hi Jennifer
Thank you for taking the time to leave us feedback. We're delighted to hear that you had such a great experience with our team member. We appreciate your kind words.
Thanks
DID Electrical
Error with online order
I made an error with an online order and the staff at the store sorted in a few minutes
6 September 2026
Reply from DID Electrical
Hi Foncie,
We're so glad our team could quickly resolve your online order issue. Thank you for sharing your positive experience with us!
Thanks
DID Electrical
Had what I needed
Had what I needed, great customer service from Mandy too.
7 September 2026
Unprompted review
Reply from DID Electrical
Hi Guill
Thank you for taking the time to leave us feedback. We're delighted to hear that you found what you needed and received great assistance from our team member. We appreciate your kind words.
Thanks
DID Electrical
Very helpful Mandy was on…
SO26-1400907 Very helpful Mandy was on the ball with giving me good advice on picking up a smart camera
7 September 2026
Unprompted review
Reply from DID Electrical
Hi Mark
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience and received helpful advice on your smart camera. We appreciate your kind words.
Thanks
DID Electrical
Good value, on time delivery and installation
First time using DID for delivery. We'd shopped around for a particular Hotpoint Dishwasher. DID were the best price, cheapest and fastest delivery and best priced installation cost, so we gave them a try. Arrived a few days after ordering and within agreed delivery window. Good communication throughout and no problems taking away our old appliance. 5-star service and happy to recommend.
31 August 2026
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
I was greeted with a warm hello and was…
I was greeted with a warm hello and was in and out within a couple of minutes with exactly what I needed. Very smooth experience and would encourage me to use DID Newbridge first for any future needs for electronics. Thank you!
6 September 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Our salesman reinard made the…
Our salesman reinard made the experience he was so helpful. He answered all of our questions went out of his way to pick out the best watch suitable for us. He also help us with a laptop. Would definitely be going back to purchase of him :)
6 September 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
Excellent prices and excellent service…
Excellent prices and excellent service in Wexford store
6 September 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
I liked how quickly the DID staff…
I liked how quickly the DID staff delivered my product, although the original delivery date was Thursday,
I got my laptop on a Monday. I appreciate the effort and the efficiency of the service and staff.
I’ve also ordered from earplugs in the past, and they never failed me.
Thank you!
30 August 2026
Unprompted review
Reply from DID Electrical
Hi there,
We're so glad to hear about your positive experience with our delivery speed and the efficiency of our team. It's wonderful to know that our service has consistently met your expectations, and we truly appreciate you acknowledging our efforts. Thank you for your continued support!
Thanks
DID Electrical
Brendan was extremely helpful
Brendan was extremely helpful. He made our experience positive and enjoyable.
6 September 2026
Unprompted review
Reply from DID Electrical
Hi there,
Thank you for taking the time to leave us feedback. We're delighted to hear that you had a great experience.
Thank you for choosing DID Electrical, and we look forward to assisting you again in the future.
Kind regards,
DID Electrical
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.