I had to purchase a number of items and went to DID, Lucan. Purchasing new items can get overwhelming with measurements etc but Daniel was outstanding and made the whole process so easy. He was so pa... See more
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At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.
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I wanted to buy a Fitbit today and they were not in stock but Mandy ordered it from anyone store.
Mandy was very friendly and helpful to me.
She is a keeper.
We bought a TV, Ayush the assistant was very helpful. Very informative, he did not put me under any pressure and was very professional about his job. Thank you.
I still haven't received my order, yet ive got an email asking how happy am I with my order that I received
Excellent customer service with Brian in the Killarney store.
Courteous, helpful and knowledgable on the product I was purchasing.
Will be back!
MR
There was a good range of products that I was looking for and DID was the most competitive in price. Really good customer service from Jack, he even carried it to the car for me!!
I wasn't informed that the product was reserved at my chosen depot.
I had to call customer service 48 hours after I ordered click and collect . The customer service agent then sent me the email to go pick the item up.
After I arrived at the depot I was told that it wasn't on the system and he would checke it out.
Eventually, it was sorted. Not a good experience.
you delivered on the date you said , and it was the exact appliance I ordered , good job , thanks
Very helpful and customer friendly staff
Neil was very helpful and friendly, he helped us choose a busy robot vacuum, and also giving us info on other products we were looking to buy.
Tony was very helpful in the kilkenny store
Aoife was friendly, helpful and very patient with us. Great customer service
Eoin was super helpful and excellent to deal with.
Linda at DID Electric Bandon was very helpful when we purchased our dishwasher, went above and beyond to show us the products that were available.
Buying for my first home, went to your Tallaght store yesterday and bought a slow cooker. The shop and staff are lovely. Rima looked after me on the day. The slow cooker was really good value. Enjoying this special time shopping for a forever home.
I recently purchased a samsung watch in DID in Briarhill Galway. There were a few hicups along the way as it had to be ordered to the store and it got delayed and the store price dropped in the middle of all this. But, i have to say, it was the staff that made the whole process a pleasure. I dealt with 4 different staff members and they were all so accommodating and friendly and i was very generously compensated for all issues, without even asking! During the process, because the staff were so good, i brought my mam in and she bought a watch too!
Thomas the sales lad was very helpful and understanding and he did his best to listen and help us we just bought a hoover fridge freezer and price was good
Bought a few items today on clonmel.
Great store, fantastic staff. Very comfortable shopping experience.
Thank you donal and thomas. These guys are great.
Had to buy a hob and double oven is DID Airside and a lovely gentleman Deva helped me with everything. A great service altogether.
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