DID Electrical Reviews 

49,723
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 12,918 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and extensive product knowledge, making the shopping experience pleasant and informative. Many people highlight the excellent customer service, noting that employees go above and beyond to assist with purchases and provide clear explanations. The products are generally well-received, with consumers expressing satisfaction with their quality and functionality. However, some customers also noted issues with delivery services, experiencing delays and poor communication regarding their orders. A few other people also felt that staff were not always readily available on the shop floor or lacked sufficient product knowledge in certain instances.

What people talk about most

Staff

Consumers find staff to be positive, consistently praising their helpfulness, friendliness, and knowledge.... See more

Product

Customers had positive experiences with product, often praising the quality and functionality of items like a... See more

Service

People report positive experiences with service, often highlighting great value, fast delivery, and efficient... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers praising fast and prompt... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the excellent and outstanding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Team member Caitlin in Tallaght DID Electrical store was a great help. We have a small baby and had been looking all over Dublin for any sort of fans and she was able to assist us in click and collect... See more

Rated 5 out of 5 stars

Very fast delivery. I ordered a Meaco portable fan air circulator online & it was delivered by courier 2 days later. Very good product so far & extremely quiet. Brilliant to have in this hot weath... See more

Rated 5 out of 5 stars

The member of staff that served us was very helpful and professional. His name was John. We bought several electrical appliances in DID through the years, and quite often going into the store we could... See more

Company replied

Rated 5 out of 5 stars

Oengus in Wexford was super helpful today, I needed a new microwave but am short on space and Oengus took the time to talk me through the capabilities of the smaller microwaves. The information he pro... See more

Company replied


Company details

  1. Appliance Store
  2. Computer and Accessories Store
  3. Electronics Store
  4. TV store
  5. Vacuum Cleaner Store
  6. Washer and Dryer Store

Written by the company

At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.

DID Electrical

Written by the company

Free Click & Collect
Order online and pick up your items in your local DID Electrical store at a time that suits you.
Customer Support 01-6250250
We have a dedicated local customer support team based in Dublin standing by to take your call and help with your inquiries.
Nationwide delivery service
We offer a fast and flexible delivery service to our customers. Simply choose your delivery date when you are checking out and we will text you with a time slot for your delivery.
Free recycling
We're happy to recycle your old appliances for FREE, no purchase necessary. Simply, return any of your old appliances to your local DID store and we'll be delighted to take it off your hands.

We will not be beaten on price

Our price promise

At DID Electrical we are 100% committed to never being beaten on price. Which is why we monitor all our prices in our stores and online every day.

Contact info

4.8

Excellent

TrustScore 5 out of 5

50K reviews

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Asks customers to review

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4.8

All reviews

(49,723)

12,203 reviews in the last 12 months

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Rated 5 out of 5 stars

After moving into a new house

After moving into a new house, we needed many new items and I couldn’t recommend the team here enough. We received brilliant advice, a warm welcome and no fuss in ordering in items for us. We will definitely be back for future items and very much trust the advice of the team in this store. Thanks team DID Drogheda!

13 June 2026
Unprompted review
Rated 5 out of 5 stars

Helpful staff

Very helpful staff member guided us on buying a new oven/combi (Sam). Overall very good experience with DID electrical in Lucan

12 July 2026
Unprompted review
Rated 5 out of 5 stars

Order SO26-1308454

Order SO26-1308454
⭐⭐⭐⭐⭐

I bought a Tefal induction hob from DID Electrical Tullamore today, and I had a great experience. I'm very happy with the product and with the excellent service I received in the store. The staff were friendly, professional, and helpful throughout the purchase, making the whole process smooth and straightforward.

Everything went perfectly, and I would happily recommend DID Electrical Tullamore to anyone looking for quality products and great customer service. Thank you!

11 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer experience

Ahmad was very helpful and attentive and ready to answer all my questions. He shows excellent customer service skills and product knowledge. I left feeling confident with my purchase.

11 July 2026
Unprompted review
Rated 5 out of 5 stars

Daniello -- Excellent assistant today

Excellent assistant today - Daniello in your Artane branch going above and beyond in customer care.
Daniello has a very friendly calming approach which is not overpowering to the customer.
He showed us respect in allowing us time to think about our purchases without any pressure and although the items weren't available in store today he checked your other branch in Swords and sorted everything for us.
Thanks again Daniello

11 July 2026
Unprompted review
Rated 5 out of 5 stars

The customer service in Tallaght is…

The customer service in Tallaght is always 5 star. During the heatwave, I was looking for a fan, and they didn’t have one in that shop. But they put one by in the warehouse and I was able to go and collect it.
I’ve never left without buying an appliance. Even when I thought I couldn’t afford something they bend over backwards to help you get what you need.

10 July 2026
Unprompted review

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