DICK'S Sporting Goods Reviews 748

Absolute rip off seen there shoes on a snap chat add and I thought oh this will be safe why would a social network platform like snapchat advertise a scam so I went and purchased a pair of shoes online.... Now four months later no shoes and they have taken the money out of my acc four times lol iv only just worked out what is going on and currently waiting on my bank to get back to me. Moral of story DO NOT TRUST DICKSSPORT AT ALL WHAT SO EVER IF ITS ONLINE ABSOLUTE WORST OF THE WORST U CANT EVEN SEND THEM EMAILS TO ASK WHERE ME SHOES AT MATE WHATS THE HOLD UP NO NOPE NOT A SINGLE THING LOL

Dude, what is wrong with this crappy website? I’ve tried to buy a pair of shoes for 30 minutes and it keeps taking me to this Akamai page for verification…. Are you a robot page and in an endless loop no matter what I do.
Then Tells me my shipping address isn’t valid and it’s perfect
Start loop of torture over

Their online buying is a bunch of lies. Watch the price of what you are buying. They say things are on sale and they are not. If you think your price is on sale, when you check out the price is not. Watch the prices and know that this is false advertising as far as Im concerned.

They just can't ever get it right. I paid for expedited shipping like always and they did not ship all items accordingly. This is standard . Idk why but I'm done with the inconvenience and issues that accompany EVERY order!! Will be requesting a partial refund because I paid for a service I did not receive. I promised myself I would not order from them after the last nightmare and thought they might make it right but of course they sucked again and didn't get it right. No more of my money will be going to them. First time shame on you second time shame on me. Dicks is garbage.

Terrible customer service. Ran by a bunch of lazy kids. Say they don’t have stuff because they’re too lazy to go check then you go yourself there to look and there it is.
Christmas return policy is a joke. They want to sale the product for top dollar but then only want to offer a partial refund or none at all. What are these stores coming to. No wonder stores are going out of business

In 25 years I visited Di Sporting Goods 5 times only,  the fifth time will be my last. I purchased a fishing reel and a policy to cover it. The fishing reel never worked properly; it stopped working after a few days. I took it back thinking they would fix it or replace it. They refused to do anything. The guy working at the fishing gears was fantastic, he tried to help and he wanted to replace it but he told me that they would not let him do it. So I spoke with the store manager and explained to her that the reel was purchased a few days before and I purchased an extra warranty for it. The store manager is the worst, she should never been put to deal with customers. She acts like a robot reading from a program rather than a human being.  She refused to replace it nor fix it, all she said was I opened it and there was nothing she could do to help me. Which store in the world do you buy something that is not working after a few days of usage, you take it back to the same store and you get told there is nothing they can do for you.  It will be the last time I will visit any of their stores

I ordered a pair of running shoes online for my daughter for Christmas. I never received an email with the order number or amount of purchase. When the shoes didn't fit, she attempted to return them on 12/26/24. The store associates could not find the order by my name, phone number or address! They told her they could refund only $30 on a $150 pair of shoes. She had to come to my workplace to get my credit card and return to the store and wait in line again for them to find the order by my card. Many phone calls asking for supervisor to the 800 number were never connected to supervisor. NEVER buying from them again!

Bought pack of twelve Nike socks and these are without question the worst socks imaginable I have ever seen.worse that a cheap no name brand toy might find at a dollar store. No more Nike products for me and concerned that I can’t trust Dicks anymore.

BE CAREFUL WITH ONLINE PURCHASES
Estan mintiendo con las fechas de entrega

Purchased gifts from DSGs for an out of town friend and the items were delivered to the incorrect address. FedEx made the delivery but somehow the correct address was changed to a different address that I have no knowledge of its existence. All I could get from DSGs was an apology for the "inconvenience" and I would be receiving a refund. It's more than an "INCONVENIENCE" when there's disappoinment and frustration involved! This isn't the first time that I've experienced lackluster service from DSG's but it will be the last: after I receive a 'verified" refund, I'm removing my name from their mailing list, informing my friends/associates of my experiences and using another company for my sports and accessories purchases. Totally unnecessary, just get it right!

They advertised yeti 20 oz amblers for $24.50 and went to the store and picked one and when we go to the register it's only one color and all the others are 35 and with taxes it came 38.11 which is very bad.when i checked Amazon They hv the same for 30$. This is a very bad store and I will never go again. Even the people working are very nasty and never answer a question.

Scam company. I’ve been ordered a bomber jacket online for one month and I haven’t received it yet. I checked the tracking and it shows “Delivered” while I received nothing. DO NOT BUY ANYTHING THERE. They are not serious.

The worst company I ever worked for. Dedicated 8 years to them and fired me for some stupid complaint. I was a store manager and they could not pay me enough to return. Shame on you Dicks! Your name is appropriate

Mr.Garrison at the Chesapeake house of sports store, gentleman who helped me in finding the right stuff for my home gym gave me phenomenal customer service, this guy definitely needs a raise!!

Dicks xterra trail camera video was made by a poacher and this video needs to be taken off your site!
Dicks promotes poaching! I live by Armada, MI. The guy that made this video is a poacher and is still trespassing on my land. The police won't do anything because 1 of his buddies involved works for the Armada fire dept.

I purchased cleats for my son online- drove 30 miles to Galleria location to pick up- they are too small- I am attempting to return them less than 18 hours later at the Rockwall location- and they tell me “the computer won’t let me return them” I have them in original box- receipt- printed up paperwork form online order- never been worn-
“The computer says” bla bla bla
I asked for a manager and a sale clerk took them - and told me to wait…..
it’s been 17 minutes - and still waiting!!
Do yourself a favor and DO NOT do business at Dicks.

It has been a while since I’ve been in a Dicks store. I will never go back. There is absolutely nothing in hunting which is an avid sport for millions. I didn’t care if they got rid of guns from the store. They should have kept the clothes and gear that hunters buy. The store is a complete waste of time. I doubt I will ever step foot in the store again!!!!

Rec'd email thanking me for a recent purchase and giving me $10 coupon. But alas! Lo and behold the coupon does not apply (I must read the small print as usual) to the very item that the email suggested I might be interested in. Just unsubscribed from any contact from Dicks. I can do better at Academy. And as always Customer Service is non-existent.

The item that was ordered online was not delivered. When I returned the wrong item to the local store, I was informed that it would take an additional 10 to 14 days for delivery. Because of their error, customer support made no attempt to at least expedite the reorder. Extremely dissatisfied with the company's behavior unfortunately the customer service at Sports Authority was is far superior!

I ordered a cooler for my parents for Christmas and it showed up with a busted handle. I called and was immediately connected to Kelly, who apologized and was able to get a new cooler sent with express shipping, all for free, within 5 minutes. The anticipated delivery date of the new cooler is 1 day after I received the damaged one. Never in my life have I experienced such outstanding customer service. Give Kelly a raise.