DHL Reviews 

If I could leave 0 stars I would. This company is crap, I had ordered aoemthing on Amazon and they had shipped it through dhl. I even paid the express shipping cost, just for them to enter my address totally wrong. When Amazon has it correct.. so im not sure how they screwed that up.Wrong province, wrong postalcode. Only thing they had correct was correct was the street address. They make it nearly impossible to talk to anyone. No phone number to talk to a physical person. Had to go through some
chat, where they had my address apparently changed and would be delivered the next day. It was not, there's no option for re funds no offer of at least reimbursing my extra shipping costs. Package says delivered, in alberta and there's absolutely nothing I can do about it. Horrible company do not recommend avoid at all costs

Garbage company. Said they attempted delivery and got refused entry to a public store that I manage. THEN I called and rescheduled it and they updated it back to original address and I had to call AGAIN and make it delayed another day. Next up I get a notification saying its been delivered...nice! No...they delivered it to a 3rd party company and now its set to be delivered another week later. TRASH. Embarrassing.

I hope your company goes to shit. To the developers....hope you get fired

Delivery of order is significantly delayed. Very difficu7lt to get clarification on the delay. Also, I believe I received a fraudulent phone call regarding this delivery. Trying to contact DHL to verify the call as fraudulent is impossible.

They made no attempt to deliver. I was home all day no one came to my door. No one on my security system. The delivery person claimed I wasn’t home. DHL customer service was useless. I paid for a service and they did half a job. Now I’m going to pick it up because their driver is either lazy or just way to un qualified to deliver packages. I’m going after a refund of my shipping costs. USLESS AVOID AT ALL COSTS.

International envelope handled great, loads of notifications, excellent app. I had one hickup "last mile" when I waited at home for it after being notified it was out for delivery. It didn't come. I decided to route it to a dhl pickup spot. Next day it was there by 1pm and picked it up. Professional staff. What I learned is maybe just get it from them if a depot is close , its maybe easier in a big city.

These geniuses held my packagw for 15 days with 0 updates 1 stop from.my.house . Getting thru to customer servuce was impossibke . Took hours just for them to have 0 answers for me . Now after waiting 16 days for my.pacmage to travel 30 km . They have now refused to use our sexure bluebox like ALL MAIL IS REQUIRED TO DO IN OUR BUILDING . Now there is a gppd chance my.package gets stolen . And the item.cant be replaced . Worsr experi3nce ever . Dhl is making canada post look amazing ans that is not saying much !!!!!

Terrible company. Shut them down. They steal your $ and are slow like molasses. everytime DHL gets a hold of my package i get charged crazy duty. i dont have to pay when DHL is not involved. its a scam. Avoid.

Please don’t do strike , just shutdown DHL company …. In your strike how many person suffer and so much important business done. Now please don’t back for work… just shutdown and save our business

Thanks to the ongoing labor dispute with it's worker all deliveries are suspended until further notice and thanks to the corruption of Carney the Clown DHL is forbidden from using non union workers to deliver customer deliveries. What about those companies that rely on DHL for important deliveries such as important documents or people who need life saving medications? It's time to vote this corrupt Fiberal government out.

Update on previous review. DHL claim they attempted delivery... but they did not. If you're delivering a package 2 weeks late maybe try actually knocking on the door, ringing the bell, or calling the number on file. DHL continues to be the worst shipper globally.

DHL lied about making unsuccessful delivery attempt. I was sitting next to the window the whole day waiting for the arrival of the parcel. My security camera also monitors the traffic in front of my house for the whole day. There was not any delivery attempt at all.
I received an automatic email from DHL at 6:49 pm that the courier was just a few stops away, but in less than a minute, DHL online tracking system recorded an unsuccessful delivery at 6:50 pm!
I believe what happened is that there are too many parcels to deliver today. The courier was not able to complete all the delivery and then lied at the end of the day. This has happened at least 2 to 3 times before. This is also not unique to DHL. It has happened to Fedex many times also.

Flip DHL THEY ARE SLOW AS poop I SPECIFICALLY ORDERED PRIORITY SHIPPING THEY ESTIMATED THAT IT WOULD ARIVE LIKE 5 DAYS AFTER PLACING THE ORDER IRS BEEN LIKE 2 WEEKS IT WAS SUPPOSED TO BE DELIVERED TODAY THEY JUST flipping CANCELLED THE DELIVERY AND I HAVE TO WAIT UNTIL THE NEXT DELIVERY CYCLE AND APPARENTLY THEY DONT OPERATE ON WEEKENDS SO I HAVE TO WAIT TWO EXTRA DAYS

They arrived to our office after we were closed. Usually they take parcel back to depot and will deliver the second day during business hours, I received message and email indicated my parcel was delivered. I tried to call customer service, but they are all robot, keep saying your parcel was delivered, of course, that is the last update in their system, I have tracking #, I know that, but where did they deliver my parcel to? There is no phone calls, no notes, I found POD, it indicated "signed", delivered, who signed it? the only way to report this is by emails, I emailed two times because no respond after my first email, so I sent the second email, and then they created two cases, two reference numbers, regardless same tracking number. I had used different couriers, no one had done things like that, that is the worst experience I ever had! I am not going to order from that vendor since they chose DHL, I will never use them!

Their customer service is non-existent. Express shipment that was guaranteed to arrive June 9 shows as delivered today (June 19) and signed by 'private person'. There's no name or signature on the proof of delivery. I have no idea who got my package or if they even attempted to deliver it. Their online customer service is useless. Customer support telephone number is difficult to find and is just an automated system, referring you to their useless website and email address. There's no accountability whatsoever.

If I could give 0 stars I would I hate DHL they suck at responding and don’t even deliver properly striking for more pay when they don’t even do their job properly is a joke my package is being held hostage

Most-Useless and Worst delivery company ever!!!!!!!!!!!!!! I will NEVER use DHL again, NEVER!!!

Express my a**. I paid for express shipping and customs clearance before it even arrived in Ontario. For two days, the package has been sitting in a facility in Manitoba. It was supposed to arrive at my door today, but of course, there’s no chance in the world. Trash service. From now on, I will demand that every company I work with never ships my products through DHL. I will ask all 10 companies I work with to stop using DHL. EVER.

Absolutely Horrible!

Horrific customer service, takes FOREVER to ship, inaccurate shipping updates. This is truly the WORST delivery service out there.

OMG. My British passport is being shipped to me via DHL - I thought it would be sent by post, registered mail! DO NOT USE THIS COMPANY. They keep trying to deliver while I am at work. I can't get a hold of anyone to arrange an alternate time or a pick-up location. DHL does not have anyone answering their phones, and only a bot for the online chat. HOW THE HELL AM I SUPPOSED TO RECEIVE MY PACKAGE? No notice was left of a pickup location. And now the website says "The shipment cannot be left as instructed. Please contact us to provide further delivery instruction." I HAVE TRIED TO CONTACT THEM - THEY CANNOT BE CONTACTED. My passport is sitting in limbo somewhere and I can't get it. DO NOT USE DHL. And for the love of all things holy, instruct anyone who send you anything not to use DHL.