We had excellent service from Alana, a friendly smile as soon as we walked into the store , very welcoming . We had a good look round the store and then Alana gave us good advice about the sofa we wan... See more
Company replied
Location
Switch locationChyvelah Road, Unit 1, West Truro Retail Park, Threemilestone, TR3 6FT Truro, GB
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See what reviewers are saying
Our sofa buying experience was excellent from start to finish. The staff at Truro were very informative and helpful. The service was extremely thorough without feeling under pressure. We visited t... See more
Company replied
Purchased a sofa today from DFS in Truro Trystan the sales advisor was a very knowledgable and helpful young man without overselling and being pushy. Would definitely speaking to him.
Company replied
Steve was great… excellent service & not pushy, but very patient, honest & helpful! After working through all the options with Steve and, we felt very comfortable when we had finally decided on the c... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Chyvelah Road, Unit 1, West Truro Retail Park, Threemilestone, TR3 6FT, Truro, United Kingdom
- 0333 999 9508
4.9
Excellent
3K reviews
Asks customers to review
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Great Staff
I think the information and ease of conversation with our salesperson made it so much easier with the process, Toby is a very chill guy and allowed us to be confident in our decisions
23 August 2026
Was really easy
Was really easy, our sales assistant Toby, was easy to talk to and very welcoming, friendly with all the information avalible to us, when we asked the qustions.
23 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Excellent
Excellent, friendly service. Everything was explained clearly including all sofa configuration options and financing.
22 August 2026
Reply from DFS Furniture - Truro
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Dan in yiur Truro store was very polite and knowledgeable, would totally recommend.ten out of ten !
Hi , have just purchased a sofa from Dan
In your Truro branch .
Excellent service!
Very knowledgeable and friendly would recommend.
10 out of 10 for service !
22 August 2026
Reply from DFS Furniture - Truro
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Excellent customer care
No pressure sales
All queries answered knowledgeably
Friendly and welcoming staff
Excellent customer service
22 August 2026
Reply from DFS Furniture - Truro
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Reply from DFS Furniture - Truro
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Very professional
Very professional. Given as much information as possible with my purchase. Great after care service too.
14 August 2026
Reply from DFS Furniture - Truro
Hello Bev,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Purchased a sofa today from DFS in…
Purchased a sofa today from DFS in Truro
Trystan the sales advisor was a very knowledgable and helpful young man without overselling and being pushy.
Would definitely speaking to him.
21 August 2026
Reply from DFS Furniture - Truro
Hello,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Good product and staff very helpful
20 August 2026
Reply from DFS Furniture - Truro
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Staff was really helpful and very…
Staff was really helpful and very polite felt comfortable buying a sofa from the shop
19 August 2026
Reply from DFS Furniture - Truro
Good Afternoon,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
We saw Dan at dfs Truro we were very…
We saw Dan at dfs Truro we were very happy with the experience we have a couple sofas and chairs from dfs and the quality is great. Xx
19 August 2026
Reply from DFS Furniture - Truro
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Great customer service
Steve was great… excellent service & not pushy, but very patient, honest & helpful!
After working through all the options with Steve and, we felt very comfortable when we had finally decided on the configuration of our corner sofa.
18 August 2026
Reply from DFS Furniture - Truro
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Lovely store with a wide select of…
Lovely store with a wide select of sofa's. Staff were very helpful making purchasing a sofa an enjoyable experience.
18 August 2026
Reply from DFS Furniture - Truro
Hello Kathryn,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
New Sofa
We went in to buy a sofa and the assistant was very helpful and responsive to our needs.
17 August 2026
Reply from DFS Furniture - Truro
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Truro
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Truro store
Dealt with Tristan in Truro store and he was brilliant. Listened to all our questions and was such a help. Even after ordering when I needed to make changes. Looking forward to my sofa and chair arriving, thank you
6 August 2026
Reply from DFS Furniture - Truro
Hello Diane,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Dan was very clear and competent in his…
Dan was very clear and competent in his guidance whilst making our purchase. We are very pleased.
17 August 2026
Reply from DFS Furniture - Truro
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Great customer service
Great customer service, really friendly and helpful. Couldn’t recommend more!
15 August 2026
Reply from DFS Furniture - Truro
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
We had excellent service from Alana
We had excellent service from Alana, a friendly smile as soon as we walked into the store , very welcoming . We had a good look round the store and then Alana gave us good advice about the sofa we wanted to buy , explaining the guarantee and the sofacare , and offered a tape measure to measure . Perfect service . Would recommend DFS to our friends and family .
15 August 2026
Reply from DFS Furniture - Truro
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
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