Highly recommend DFS Swindon , Nick and Adam were extremely knowledgeable about the sofas and spent time researching the sizing we needed. There was no hard sale, relaxed atmosphere and we left to... See more
Company replied
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Upon arrival to the store myself and my daughter were greeted by a lovely lady whom smiled and said hello, and then allowed myself to use the bathroom. My daughter and I had a look around and the s... See more
Company replied
Really great experience in Swindon store with Pina. Very relaxed look around the store, trying out all sofas and making decisions. When we were ready to buy, Pina was informative, polite and efficient... See more
Company replied
Pina was really helpful: she gave me all the information I needed to make an informed decision. She explained things about the sofa fabric that I didn’t know about and needed to know and she patiently... See more
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Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Wootton Bassett Road, SN5 8WF, Swindon, United Kingdom
- 0333 999 9765
4.9
Excellent
4K reviews
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Pina was fantastic
Pina was fantastic - needed a sofa on a quick turnaround, she was very helpful and thorough, whilst also getting the job done!
13 June 2026
Reply from DFS Furniture - Swindon
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Helpful and knowledgeable staff
Helpful and knowledgeable staff, and not pushy with trying to sell extras
14 June 2026
Reply from DFS Furniture - Swindon
Good Afternoon,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Lorraine A
DFS Central Customer Support
went to the Swindon store to browse..
Well I went to the Swindon store just to browse for a potential sofa and found one I liked and then was approached by piña who was very helpful and not pushy and answered every question I had and out my mind at ease so much so I went back a week later to make sure she had my order in her name and was brilliant through the whole process!
13 June 2026
Reply from DFS Furniture - Swindon
Good Afternoon,
Thank you for taking the time to leave us a 5* review. We’re happy that Piña met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.
Kind Regards,
Jordan
DFS Customer Support
Was greeted my a lovely lady pria
Was greeted my a lovely lady pria?
I knew exactly what I wanted to order. I was shown around the store & offered different styles & leather styles. Everything was explained to be in great detail. Im really happy with my sofa choice & my experience was lovely & relaxed . Friendly service. Thankyou ☺️
13 June 2026
Reply from DFS Furniture - Swindon
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great range of sofas
Great range of sofas, we already knew what we wanted and seeing the exact sofas made our mind up, also very helpfull sales person who gave us some usefull tips.
13 June 2026
Reply from DFS Furniture - Swindon
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
I received great customer service
I received great customer service. The salesman allowed me time to select a colour of my choice as well as guiding me through what would work best for me and my living room.
13 June 2026
Reply from DFS Furniture - Swindon
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great experience
Great experience today purchasing our new sofa. As luck would have it the sofa we saw online was in store in the colour we wanted. It was great to find out how comfy it was. Jamie was very helpful and informative and we appreciated that he made sure we had all the info we required and what to expect from the delivery process. Thank you 😁
13 June 2026
Reply from DFS Furniture - Swindon
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Friendly, knowledgeable staff
Friendly,helpful, knowledgeable staff.
No hard sell just helpful and honest. Smooth, stress free transaction.
12 June 2026
Reply from DFS Furniture - Swindon
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Very good experience
Very good experience . Was allowed to learn ok around shop without being approached by a member of staff. Was given a drink.
Very knowledgeable about the product, explained everything clearly.
Very friendly.
Served by Jamie.
11 June 2026
Reply from DFS Furniture - Swindon
Hello Lisa,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Help offered as we entered the store
Help offered as we entered the store. Pleasant and informative staff prepared to find out answers if they needed to. Hannah and Adam were helpful and efficient in helping us and explaining the various options relating to our furniture choices .
11 June 2026
Reply from DFS Furniture - Swindon
Hello Michael,
We are really grateful for your kind words and for sharing your experience in our store with Hannah & Adam. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
5 star product
Excellent 5 star product and service with very friendly staff. Adam was extremely helpful
11 June 2026
Reply from DFS Furniture - Swindon
Hello John,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Excellent customer experience
Excellent experience buying furniture from DFS in Swindon today. The salesman Jason was friendly and engaging, never pushy. He ensured we were happy with the furniture before completing the sale.
7 June 2026
Reply from DFS Furniture - Swindon
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Very pleased with our sofa
Very pleased with our sofa. Lady in the store was very helpful and clear on how the process works re ordering to delivery and aftercare. Would recommend.
4 January 2026
Reply from DFS Furniture - Swindon
Hello Alice,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
very good customer service.
very good customer service.
Thank you Mr Jason (Swindon DFS Furniture)
31 May 2026
Reply from DFS Furniture - Swindon
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Swindon
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Everything good
6 June 2026
Reply from DFS Furniture - Swindon
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Friendly staff that wait for our…
Friendly staff that wait for our interaction. Thorough with detail and knowledgeable.
Great experiance
5 June 2026
Reply from DFS Furniture - Swindon
Hello Mr Wright,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Order from dfs
I ordered a sofa from dfs. I was very pleased with my new sofa it was delivered on the date they said and unpacked all boxes and rubbish taken away
29 December 2025
Reply from DFS Furniture - Swindon
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine A
DFS Central Customer Support
I had to place my order over the phone…
I had to place my order over the phone as I was having problems with the website.The young lady was extremely helpful.
2 June 2026
Reply from DFS Furniture - Swindon
Hello Wendy,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Pina was very knowledgeable and…
Pina was very knowledgeable and helpful. Made our decision very easy and stress free.
31 May 2026
Reply from DFS Furniture - Swindon
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
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