DFS Furniture - Swindon Reviews 

Very clear explanation and process and friendly service;

Jason was fantastic. He was so understanding, helpful. Not pushy and great with the kids who were running around like kids do.

I had a fantastic experience buying my new sofa from DFS. From the moment I walked in, I felt welcomed and looked after.

A special thank you to the lovely lady who helped me throughout the whole process. She was incredibly friendly, patient and knowledgeable, and took the time to explain everything clearly without ever making me feel pressured. She made choosing and ordering my sofa so easy and enjoyable, and nothing was too much trouble for her.

Excellent customer service from start to finish. I’m really happy with my purchase and would definitely recommend DFS to others. Thank you again for making the whole experience such a positive one!

Sales man was clear and efficent with the sale. Thanks

We were able to explore the store without being bombarded and did not feel pressured once. The manager Paul was very helpful and I am terrible with names but the lady who helped us complete the sale was incrediable! We looked at the Dylan armchair and matching 3 seater sofa however, whilst completing the paperwork I was suddenly really uncomfortable on the 3 seater sofa sitting how I would be in my house due to the set up. She was very helpful and helped me find a perfect sofa alternative that would still suit the Dylan armchair beautifully. The entire staff in the showroom were kind and very understanding when my crazy 2 year old starting either running round trying sofas (shoes off) or crying a lot due to being back in the pushchair. Paul came to see her when she could hear how upset she was and helped to settle her for a couple of minutes whilst deciding what to do. The showroom had plenty of options and was very clean and presentable. I loved how you are supporting children in need too.

Great friendly staff and very helpful

A relaxed and friendly environment with very helpful staff there when you need them. They were attentive but not at all pushy sales people. Our whole browsing through to buying experience was ten out of ten and I wouldn’t hesitate to recommend Swindon DFS.

Our family went into Dfs at Swindon today. We were welcomed by the staff cordially. We went around the shop on both floors in our own time. After choosing the sofa we liked we received a full explanation of offers, discounts with other furniture, care info for the sofa itself, finance, waranty and delivery information in great detail by Pina, who was very professional. We are happy with our purchase and look forward for delivery and installation.

Absolutely excellent service well done dfs

Jason was very personable and helpful having acknowledged us on arrival. Despite a group wide IT failure he presented the product on a big screen which was very helpful and we completed a manual order which was later updated to a digital one.

Very friendly and approachable staff. We didn’t feel pressured or uncomfortable at any point. Would definitely recommend!!

Helpful and respectful.
Knowledgeable too.

Staff very friendly and very helpful
And I like the fact that they don't follow you around but are there when you need help

From the walking in to completing our purchase of our new furniture we were looked after really well.
Jason was personable, polite and very professional.

Staff 10/10 very professional polite approachable definitely knew their stuff didn't feel pressured to by and can't wait to receive said sofa and chair

We had a excellent service from start to finish, he was very informative and we sorry we can't remember his name to give him a mention.

Shaun was very helpful in guiding me through all the details of my purchases. He made everything about my order easy to understand what each item would cost after reductions and possible delivery timing also.

Just placed an order at DFS Swindon and wanted to share how great the sales experience was. The sales advisor was absolutely fantastic. He was friendly, informative, and gave me tailored advice without making me feel pressured. Everything regarding pricing and timelines was laid out transparently. Couldn't have asked for a better experience.

The first time I visited the store at Swindon, Pina greeted me and asked me if I had visited before and if I needed any help which I didn't at that point. She was never pushy as some can be at other shops but provided some friendly advice and made herself available when I needed. Very professional and friendly, making me feel happy to return later which I did.
I then saw Jamie as Pina was off and he was just as professional, informative and helpful. He took time to talk about things that were happening with me around my house and I felt relaxed and never under pressure. He provided the same information as Pina in some areas I needed further clarification which were consistent with what she had advised that further showed that I could trust this company policy and services available.
I got a great deal as well on my chosen suite and tables and was extremely satisfied with both the products and service recieved

Jason was very helpful and informative. We we’re undecided on which sofa out of 2 to go for and he went through thoroughly the two different styles and features of each to help us make the best choice to suit our room and family needs. Quick friendly service and we’ve come away ordering our perfect new sofa.