DFS Furniture - Southampton Reviews 

Adam was amazing, so knowledgeable and helpful. He explained every single detail to us so well not only about the product itself but all of our options with cover and payments. He gave us his honest opinion and was so personable. Thank you again for all your help.

The person who helped us purchase our new sofa set and furniture set was very helpful, knowledgeable and clear. This was an easy and exciting experience.

Very friendly staff and took the trouble to explain how everything looks very happy thank you

Very helpful full staff showed us lots colours

We were welcomed by the lovely Faiza, who was patient with us choosing. After we purchased the sofa, we were offered a coffee. Thank you for your service Faiza.

Kerry our sales lady was extremely friendly, polite, knowledgeable and understanding of our requirements, she took the time to make sure we chose the right furniture in the right materials taking into account our dog.

Exceptional service, Small order, but given great care, your salesman Josh was very efficient.

Excellent service , although the items we bought we had already fallen in love with .

Great quality sofas, brilliant and helpful service

The young lady that severed me very very good if I go back again I like her to sever me thanks paul

Friendly, helpful staff. Very helpful but not pushy.

Customer service was really great and really helpful

On first entering the store you were allowed to have a browse without being jumped on immediately.
Josh asked us if we were okay and if we would like a drink. He is a natural not pushy salesman, he understood what we wanted and made the experience overall great wanting us to look at our next purchase through DFS for other furniture we need.
If all salesman were like Josh we are sure some people wouldn't dread walking through the door.
He made us feel welcome and and talked in detail about the sofa and materials and workmanship involved. He did not rush us at any point throughout the process.
We actually couldn't priase him enough, we left the store happy and smiley 😊

Adam the salesman listened to our needs and showed us what would suit us best in his honest opinion.
he went trough all the details regarding the after care
for our purchases.

We were helped by a lovely lady who was very polite, very well spoken and very friendly. She answered any questions we had and discussed many different options with us, ensuring we made the right choice for us. We definitely left the store with a smile on our faces, happy with our purchase and confident it was the right one. Unfortunately I forgot to ask her name, but she was a gem.

Excellent, no pressured sales tactics, nice relaxed experience.

Adam was a joy to deal with from the moment we walked into store. Personable, informative and the perfect balance between salesman / help. We specifically came back to DFS to purchase our sofa because of the service received. A template lesson in customer service for others to learn from.

Extremely pleasant and knowledgeable staff.

Adam and Harry were both very helpful, great personal care.