DFS Furniture - Slough Reviews 

5,274
TrustScore 5 out of 5

4.8

Twinches Ln, Slough Retail Park, SL1 5AL Slough, GB


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Rated 5 out of 5 stars

Was looking for a small sofa and tried many stores in Slough. Went into DFS first and saw the sofa we eventually bought. The store assistant, Sky, came over to us and was immediately friendly and made... See more

Company replied

Rated 5 out of 5 stars

Had a really nice experience at DFS. A lovely gentleman served me and was very friendly, helpful and professional throughout. I’m sorry I’ve forgotten his name, but I wanted to say a big thank you for... See more

Company replied

Rated 5 out of 5 stars

They were in great in the Slough store, we visited a few sofa shops over the past few days and every single one we were hounded by sales people who didn’t give us the space or time to look around. But... See more

Company replied

Rated 5 out of 5 stars

Being greeted when walking into the showroom then left to have a look round Very helpful when we decided what we wanted answered any questions that we asked No stress relaxing atmosphere

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • Twinches Ln, Slough Retail Park, SL1 5AL, Slough, United Kingdom

  • 0333 999 9785

4.8

Excellent

TrustScore 5 out of 5

5K reviews

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4.8

All reviews

(5,274)

99,255 reviews in the last 12 months

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Rated 5 out of 5 stars
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello Karen,

Thanks for sharing your lovely review!

Kind regards,

Lia
DFS Customer Support

Rated 3 out of 5 stars

Is okay

Walked the show room and no one approached us nor could we see/clearly identify any people that worked there. Once found someone and confirmed what we wanted, was a straight forward experience

20 August 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Thank you for taking the time to share your feedback, it is much appreciated and apologies for any initial difficulties. We're glad you were able to choose the right furniture for you and your home.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Had a really nice experience at DFS

Had a really nice experience at DFS. A lovely gentleman served me and was very friendly, helpful and professional throughout. I’m sorry I’ve forgotten his name, but I wanted to say a big thank you for the excellent service. Really appreciated! 😊

16 August 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Alan was a great help

Alan was a great help, he knew his job and he knew what is true comfort guiding us to the best sofa for our daily needs, selection in store was good, customer service impeccable.

23 August 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Great service

Alan was lovely.
Service was quick and easy.

23 August 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Thank you for your kind review.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Great Service

Mohammed saw us last week when we were browsing sofas, this week we went in to buy the sofa. Spoke to Mohammed again. He was very polite, very knowledgeable and helpful. Great service.

23 August 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Mohammed was very helpful and friendly

Mohammed was very helpful and friendly, making our lives easier. He is an asset to the company.

23 August 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Alan French in the slough store made…

Alan French in the slough store made the transaction amazingly easy great service from this individual

15 August 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Thank you for sharing your great feedback with us.

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Excellent experience- sales person was…

Excellent experience- sales person was very helpful, warm and friendly. Helped us come to a decision and did a smooth check out.

22 August 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

The service and explanation from Alan…

The service and explanation from Alan was superb,everything from comfort and what would be suitable for our needs to how things work if we needed to contact dfs if anything did happen to the corner unit was explained in a way that was easily understandable. Myself and my partner felt totally at ease with the service we received and will be recommending dfs to any friends or family .

22 August 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Down to earth and friendly staff

Was seen to very quickly and given the best advice. Thank you!

22 August 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Thank you for your kind review.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

The help we got was amazing everything…

The help we got was amazing everything was explained very well and clear absolutely lovely

22 August 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

Excellent customer service

Sky was very helpful Friendly fast and efficient and excellent 5 star customer service

21 August 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Good Afternoon,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Stress free shopping

Being greeted when walking into the showroom then left to have a look round
Very helpful when we decided what we wanted answered any questions that we asked
No stress relaxing atmosphere

21 August 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Rated 5 out of 5 stars

Was looking for a small sofa and tried…

Was looking for a small sofa and tried many stores in Slough. Went into DFS first and saw the sofa we eventually bought. The store assistant, Sky, came over to us and was immediately friendly and made us feel relaxed in her company. Was the perfect blend of expertise and honesty and was able to answer our questions. Because of her we decided to buy the sofa and left feeling happy with the service we were given. Sky is a credit to the Slough DFS store.

20 August 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Rated 5 out of 5 stars

Good collection of all sizes and shapes…

Good collection of all sizes and shapes of sofas !! Faisal was very helpful to assist us to decide on the best one for us .

10 August 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Alan was great in recommending the…

Alan was great in recommending the right sofa for us as well as the colour for what we wanted and the room size. Thank you for your help.

16 August 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

We were seen to by Alan

We were seen to by Alan
He was very helpful and advised us on everything to do with buying this sofa. He was very easy to talk with and very helpful.
We have had a nice experience with DFS

16 August 2026
DFS Furniture - Slough logo

Reply from DFS Furniture - Slough

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,
Holly M
DFS Customer Support

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