We had an idea of what we wanted when we entered the store. Joseph, our advisor, was extremely helpful in helping us match different pieces together. He was very knowledgeable on our chosen sofa... See more
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I wanted to share some positive feedback about Joseph at the DFS Sidcup branch. He was incredibly helpful when I was choosing a sofa, taking the time to talk through the different options, fabrics, a... See more
Company replied
BRILLIANT Natalie ( Sidcup branch)was amazing and very helpful with our order. She went through all our options on colours, patterns, style etc. She was very knowledgeable on the products in the sto... See more
Company replied
Professional friendly staff, who were not pushy and trying to harass you when looking around the store but were there for you when you needed to ask questions and information about the furniture. I wo... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Sidcup By Pass Road, Crittals Corner Road, DA14 6LX, Sidcup, United Kingdom
- 0333 999 9771
4.9
Excellent
8K reviews
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In store staff really knowledgeable and…
In store staff really knowledgeable and helpful
14 August 2026
Reply from DFS Furniture - Sidcup
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Our experience was great
Our experience was great, temi was very helpful and informative, he helped us pick the correct sofa , colour and material he was also very patient
Overall I would rate this a 10/10 and the coffee was great
13 August 2026
Reply from DFS Furniture - Sidcup
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Very friendly
Very friendly, helpful and knowledgeable assistant served us in DFS Sidcup. I am sorry I didn't catch your name. Excellent customer service.
14 August 2026
Reply from DFS Furniture - Sidcup
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
I was seen by a gentleman called Joseph…
I was seen by a gentleman called Joseph who was extremely knowledgeable about my enquiries regarding buying a new settee. He remained patient and well informed on my concerns regarding buying this item. I was more than satisfied with my purchase.
5 August 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Sidcup
Hello,
Thank you for your kind feedback.
Kind regards
Holly M
DFS Customer Support
BRILLIANT
BRILLIANT
Natalie ( Sidcup branch)was amazing and very helpful with our order. She went through all our options on colours, patterns, style etc. She was very knowledgeable on the products in the store when we were asking about different sofa options. Went above and beyond to meet our requirements including selecting cushions in other ranges in order to colour match our sofa
6 August 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
The sales staff was very professional…helen
The sales staff was very professional in her job and very helpful. Helen. Was very nice. And helpful
12 August 2026
Reply from DFS Furniture - Sidcup
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Sidcup
Hello,
Thank you for your positive review.
Kind Regards,
Holly M
DFS Customer Support
Helpful staff allowed time to browse without pressure
Helpful staff . Didn't feel pressured
5 August 2026
Reply from DFS Furniture - Sidcup
Hello Annette,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Experience was great today
Experience was great today. Staff were lovely and helpful, took time to explain everything in details. Great customer service.
Thank you!!
12 August 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Sidcup
Hello Louise,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Helpful staff
We enjoyed our walk around looking at all of the lovely sofa's. We found one we liked and was trying to work out if it would fit and a lovely lady called Natalie came and helped us work it out, she was very helpful and we have now ordered our sofa.
11 August 2026
Reply from DFS Furniture - Sidcup
Hello Kim,
We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind regards,
Lia
DFS Customer Support
Great staff member that served us
Great staff member that served us, helpful, easy, got me to take care package and give to charity!
12 August 2026
Reply from DFS Furniture - Sidcup
Hello Spencer,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Relaxing experience
Helen made the whole purchasing experience very relaxing.
Having purchased from DFS seventeen years ago I knew the quality was good and Helen advised me on what was available and then left me to mull over exactly what material I wanted - I was under no pressure at all
Thank you Helen
12 August 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Sidcup
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Excellent customer service
Excellent customer service. Whole process from choosing sofa to purchasing it was first class by Val, who greeted us as we walked through the door.
11 August 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Fabulous service by Val
Fabulous service by Val. Really helped us with ordering additional seating.
11 August 2026
Reply from DFS Furniture - Sidcup
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Reply from DFS Furniture - Sidcup
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Helen who served us made the experience…
Helen who served us made the experience very easy and pleasant. Nothing was too much trouble when we asked many questions. The store was very clean. Overall a very good experience .
11 August 2026
Reply from DFS Furniture - Sidcup
Hello Yvonne,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Sidcup
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
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