DFS Furniture - Salisbury Reviews 

2,280
TrustScore 5 out of 5

4.8

114-116 Southampton Road, SP1 2LE Salisbury, GB


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Rated 5 out of 5 stars

The salesman was really helpful and helped us decide on the sofa we wanted without rushing us or pushing us, he gave us plenty of space and time to make up our own minds. He was very willing to answe... See more

Company replied

Rated 5 out of 5 stars

Staff excellent. Have looked for a sofa for last 6 months. Staff were friendly & professional. Ben gave good advice on sofa & leather. He also went through interest free finance thorough. Would rec... See more

Company replied

Rated 5 out of 5 stars

I am very happy with the service received when buying my new sofa From the Salisbury branch. Professional and friendly. Fantastic experience. Thank you,

Company replied

Rated 5 out of 5 stars

I had a really good experience, ben the sales rep, was super helpful and explained everything to be clearly and helped me with all aspects

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • 114-116 Southampton Road, SP1 2LE, Salisbury, United Kingdom

  • 0333 999 9507

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(2,280)

100,311 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sofa purchase

Quick and easy purchase.

21 July 2026
DFS Furniture - Salisbury logo

Reply from DFS Furniture - Salisbury

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

The whole experience was hassle free

The whole experience was hassle free, no pressure. Very helpful staff. Pricing competitive.

17 July 2026
DFS Furniture - Salisbury logo

Reply from DFS Furniture - Salisbury

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

I had a really good experience

I had a really good experience, ben the sales rep, was super helpful and explained everything to be clearly and helped me with all aspects

19 July 2026
DFS Furniture - Salisbury logo

Reply from DFS Furniture - Salisbury

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Rated 5 out of 5 stars

Professional and friendly.

I am very happy with the service received when buying my new sofa
From the Salisbury branch.
Professional and friendly.
Fantastic experience.
Thank you,

12 July 2026
DFS Furniture - Salisbury logo

Reply from DFS Furniture - Salisbury

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Very Helpful young man

Very Helpful young man, didnt try to blind me with extras I had already said I didnt want.

18 July 2026
DFS Furniture - Salisbury logo

Reply from DFS Furniture - Salisbury

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Good Experience

The salesman was really helpful and helped us decide on the sofa we wanted without rushing us or pushing us, he gave us plenty of space and time to make up our own minds. He was very willing to answer any questions we had.

17 July 2026
DFS Furniture - Salisbury logo

Reply from DFS Furniture - Salisbury

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Rated 5 out of 5 stars

Excellent customer service.

Excellent customer service.
Helpful and knowledgeable

17 July 2026
DFS Furniture - Salisbury logo

Reply from DFS Furniture - Salisbury

Hello,

Thank you for sharing your kind review with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Charlotte was fabulous

Charlotte was fabulous. She explained everything well, was helpful and knowledgeable about the products.

14 July 2026
DFS Furniture - Salisbury logo

Reply from DFS Furniture - Salisbury

Hello Pamela,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Staff excellent

Staff excellent. Have looked for a sofa for last 6 months. Staff were friendly & professional. Ben gave good advice on sofa & leather. He also went through interest free finance thorough. Would recommend DFS.

9 July 2026
DFS Furniture - Salisbury logo

Reply from DFS Furniture - Salisbury

Hello Susan,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Family dream

My family and myself went in to generally look around for a new sofa for my mum, the lovely gentleman came over when we were looking at a lovely two seater w/chaise, he was so helpful and informative we decided to get it and he helped us through all the paperwork process and even sat down with us to chat. We have not been disappointed at all, Infact it was worth the trip to be able to meet a lovely salesman and get the sofa my mum always dreamed of, so thanks DFS for the wonderful experience. We picked the colours and sampled a variety but ultimately very happy with the outcome and looking forward to getting our new sofa.

30 June 2026
DFS Furniture - Salisbury logo

Reply from DFS Furniture - Salisbury

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Rated 5 out of 5 stars

Brilliant service

Brilliant service, very helpful and friendly staff

4 July 2026
DFS Furniture - Salisbury logo

Reply from DFS Furniture - Salisbury

Hello,

Thank you for your lovely review.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

The sales person was extremely helpful

The sales person was extremely helpful, and explained everything to us, made the whole procedure a pleasant experience.

28 June 2026
DFS Furniture - Salisbury logo

Reply from DFS Furniture - Salisbury

Good Afternoon,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

simple , fast and reliable

Their services are Simple, fast and reliable

19 June 2026
DFS Furniture - Salisbury logo

Reply from DFS Furniture - Salisbury

Hello,

Great review, thanks for sharing!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

From start to finish the whole…

From start to finish the whole experience was an enjoyable one the sales colleague was very knowledgeable of all the furniture and the all the accessories and add ons to accompany them was a great experience and would whole heartily recommend the Salisbury branch to any of my family and friends Thank You

21 June 2026
DFS Furniture - Salisbury logo

Reply from DFS Furniture - Salisbury

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

The staff were very helpful efficient…

The staff were very helpful efficient and polite and made buying our furniture so easy.

20 June 2026
DFS Furniture - Salisbury logo

Reply from DFS Furniture - Salisbury

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

Wonderful

It was amazing we walked into store and no one came running out to hound us. They allowed us to browse. We sat on a sofa and Mark explained more about it, but we then changed our minds and found a much comfier sofa that we loved. I item was brought and the customer service from mark and the manager was amazing.
Thank you very much

20 June 2026
DFS Furniture - Salisbury logo

Reply from DFS Furniture - Salisbury

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

We had a lovely experience with Mark at…

We had a lovely experience with Mark at Salisbury DFS. He was very helpful & didn’t pressure us into buying anything we didn’t want to. He was very knowledgeable too. Highly recommend.

20 June 2026
DFS Furniture - Salisbury logo

Reply from DFS Furniture - Salisbury

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Rated 5 out of 5 stars

The staff were friendly.

The staff were friendly, helpful, and took the time to answer all of our questions without any pressure. The whole process was smooth and professional, and we were very happy with the service we received. A positive experience overall and I would happily recommend DFS Salisbury.

19 June 2026
DFS Furniture - Salisbury logo

Reply from DFS Furniture - Salisbury

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

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