After looking around the store Mr. Brown decided on a sofa that suited his needs, we checked the sizes then with the assistant help she confirmed how the sofa would be delivered and how each piece wo... See more
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We were very happy with our experience at DFS Rotherham. The store is very well laid out, the pricing is clear and information about each range of furniture is readily available. Heather assisted us w... See more
Company replied
Heather was the best sales person in the whole of the Eastern hemisphere. She made my daughter feel so included and gave us a great experience. Please can she be recommended for an award or bonus as w... See more
Company replied
A lovely experience, we were left in alone to browse the store. When we had chosen the sofas we asked Rebecca for help. Rebecca was incredibly helpful and professional. Very friendly, an asset to DF... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company

Contact info
Rail Mill Way, Unit 12A, S626EJ, Parkgate, United Kingdom
- 0333 999 9814
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Excellent quality and service
Ŵe have been looking to replace our large curved settee for several months and visited several furniture places. DFS at Rotherham stood out from the rest for quality, design and price.
We found rxactly what we wanted there and staff were really helpful, explaining everything we needed to know at every part of choosing our two new settees. The two members of staff who assisted us with our purchase were very friendly and knowledgeable, providing excellent customer service. We can't wait to receive our new leather settees in 12 weeks time!

Reply from DFS Furniture - Rotherham
Friendly, informative, no pressure sales experience.
Brilliant service, fully explained my options, additional add on's available. went through colour choice's and very transparent with all costings as we went through the process. 10/10 never felt pressured, was a lovely experience.

Reply from DFS Furniture - Rotherham
Very pleasant experience.Colin was…
Very pleasant experience.Colin was fantastic,no pressure and made us feel very comfortable.

Reply from DFS Furniture - Rotherham
Great service had exactly what we…
Great service had exactly what we needed staff very helpfull the assistant who served us was excellent

Reply from DFS Furniture - Rotherham
Everything I needed to know about my…
Everything I needed to know about my purchase from the very pleasant young lady called Heather.

Reply from DFS Furniture - Rotherham

Reply from DFS Furniture - Rotherham
Friendly staff
Friendly staff, really helpful and made the whole process very easy. Great price and quality sofas, will definitely be shopping here from now on.

Reply from DFS Furniture - Rotherham
Warren that served us was very…
Warren that served us was very professional, answered all our questions and more. Really helpful with delivery dates and storage, would definitely recommend ☺️

Reply from DFS Furniture - Rotherham
Very happy with our sofa and chair…
Very happy with our sofa and chair great price and quality. Warren was very helpful and courteous not pushy at all answered all our questions great service, we would recommend to friends and family thanks.

Reply from DFS Furniture - Rotherham
Fabulous range of sofa’s and chairs
Fabulous range of sofa’s and chairs. Sales assistant very helpful and friendly. Gave really good advice and took her time to help

Reply from DFS Furniture - Rotherham
Our sales
Our sales, assistant chloe was realy lovely,also explained everything in full detail,and took the time to sit and listen to what we needed and went above and beyond to deliver er this service.well done chloe

Reply from DFS Furniture - Rotherham
Took my parents to look for a new sofa
Took my parents to look for a new sofa, from going into the shop there was no pressure sales it was a relaxed and nice experience. When we did decide to buy a sofa Rebecca the sales assistant helped us no end. She was polite, professional, knowledgeable and extremely helpful, so much so I went the next day and bought a sofa for myself too

Reply from DFS Furniture - Rotherham
Warren Johnson was extremely helpful…
Warren Johnson was extremely helpful with helping us decide on which sofa to purchase for our first sofa. He was easily approachable and knowledgeable on DFS products, and guided us through each step and how to care for our sofa when it arrives. Thank you Warren!

Reply from DFS Furniture - Rotherham

Reply from DFS Furniture - Rotherham
Staff were very helpful and friendly…
Staff were very helpful and friendly when ordering sofa

Reply from DFS Furniture - Rotherham
Warren was a great salesman
Warren was a great salesman, very polite, friendly and knowledgeable. He was all the help I needed.

Reply from DFS Furniture - Rotherham

Reply from DFS Furniture - Rotherham
Rotherham parkgate store
We walked in the Rotherham store just to have a browse, the staff were all lovely, weren’t pushy at all, let us look round freely without pestering us which we really appreciated. We ended up purchasing a sofa, Warren the man who dealt with us was lovely, we were in and out within 10 minutes the process was that quick and simply.

Reply from DFS Furniture - Rotherham
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