DFS Furniture - Nottingham Reviews 

Dennis Endric was amazing he helped us through the process showing us our full options in the range of sofa we liked. Dennis was patient with us and our children and made sure he offered support and advice where needed.

Staff at story very helpful and informative and the store smelt nice too

Absolutely brilliant staff especially Libby really helpful and full of knowledge.

The staff were helpful and courteous and friendly with our children. This is the 2nd time we have bought a sofa from DFS due to good quality and excellent service

Greeted on entry with a smile and "hello, feel free to look around, let me, or another member of staff know if you need any help" Knowledgable, helpful and friendly staff. We loved that we were left alone to browse & sit on sofas for as long as we needed, totally opposite of the shop next door. Great customer services when I needed to change delivery date.

Purchased a 2 seater sofa, excellent service from the sales guy, product looks brilliant and is eagerly awaited.

The staff where very friendly and helpful and more importantly didn't Go for the hard sell, which was refreshing.

Very informative, everything was explained well all questioned answered. Lee was very helpful.

We received the recliner but the plugs in the central console do not work. I tried phoning the number on your website but it is not recognised! Your robot answering service was unhelpful and when I asked to speak to a human I was expected wait an hour before anyone would be available.
Very poor customer service!

we visited the castle marina DFS store yesterday and would like to say a big Thankyou to Dennis & Annette who were absolutely brilliant helping us out when we were picking our beautiful chairs Zana chunky soft cord recliners, these two members of staff are a credit to your company

The salesman Dennis was very helpful indeed he explained everything to us
He was informative and very friendly.We made a good choice.Many thanks Dennis

Earl was very helpful when we went in to finalise our sofa purchase.

Everything was explained about our purchase and time was taken to make our visit to the showroom a lovely relaxing experience.
Customer service was 100% with Ellie who went through the sale with us and explained the benefits of extra cover .
Would highly recommend.

We were able to browse around without being hassled and when we needed assistance it was there promptly. The person was very polite and helpful, gave us all the information we required and explained everything in detail. We left happy after ordering the furniture we required.

The sales rep Earle was FANTASTIC...He explained everything we needed to know he went out of his way to design the different ways the sofa can be moved to fit exactly where i needed the sofa to go and to fit perfect. Highly recommended Earle solid us the sofa within 10 minutes..brilliant sales man! 😁

The gentleman dealing with me was excellent, his name Dennis & there was a lady who wasn’t a sales lady was very nice & looked after me while I was waiting, fetched me a drink, very pleased with the service

Dennis was very informative about the suite we were interested in buying. He was not
Pushy or overbearing. Dennis explained the insurance plan before we purchased.

From beginning to end it was an absolute delight to meet Denis - he was efficient, thorough and an absolute gentleman- very good at his job