Went into DFS Llandudno, to make more enquiries about a sofa we saw in Chester over the week, Mike the salesperson, was very helpful and dealt with our enquirie, and order. He made it a smooth proces... See more
Location
Switch locationCharlotte Road, Unit A, Mostyn Champneys Retail Park, LL30 1RY Llandudno, GB
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See what reviewers are saying
The staff we dealt with in the Llandudno branch were always very helpful and able to answer our questions as we visited on more than one occasion. They were very knowledgeable polite and courteous.
Company replied
Bryan made the experience extremely easy for us. He showed us various options and spent couple of hours while we looked at various options to get sofas for our new home. Never felt any pressure to buy... See more
Company replied
A great experience. A lovely welcome on arrival from All the staff. Clear and constructive advice given on all the sofas we liked. Marcus was very informative and kind and the lovely hot drink was... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Charlotte Road, Unit A, Mostyn Champneys Retail Park, LL30 1RY, Llandudno, United Kingdom
- 0333 999 9834
4.9
Excellent
3K reviews
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Customer service .
Angela went above and beyond. She went the extra mile and was super friendly keeping me informed of my purchase she is a asset to your company
28 July 2026
Reply from DFS Furniture - Llandudno
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Angela.
Kind Regards,
Jordan
DFS Customer Support
Great Service.
I experienced great service from the staff members, who helped me choose out a sofa specifically for my needs, whilst also staying in my budget. Great customer service, very helpful and worth a visit if looking for a new sofa.
2 August 2026
Reply from DFS Furniture - Llandudno
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Reply from DFS Furniture - Llandudno
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
A great experience
A great experience. A lovely welcome on arrival from All the staff.
Clear and constructive advice given on all the sofas we liked.
Marcus was very informative and kind and the lovely hot drink was very tasty and welcoming.
Thank you very much. Now looking forward to the arrival of the new sofa. Diolch yn fawr
1 August 2026
Reply from DFS Furniture - Llandudno
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Great delivery and fast only took a…
Great delivery and fast only took a week very happy with the service that we had
25 July 2026
Reply from DFS Furniture - Llandudno
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
great sales staff recall helpful
1 August 2026
Reply from DFS Furniture - Llandudno
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
The whole buying experience was very…
The whole buying experience was very good. There was no pressure to buy from the sales staff and the information given was excellent
1 August 2026
Reply from DFS Furniture - Llandudno
Good Morning,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Jordan
DFS Customer Support
Very relaxed no pressure and very…
Very relaxed no pressure and very professional and excellent customer service
1 August 2026
Reply from DFS Furniture - Llandudno
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
They were very help full and explained …
They were very help full and explained a lot of details I could not understand also very pleasant
31 July 2026
Reply from DFS Furniture - Llandudno
Hello,
Thank you for sharing your kind feedback with us.
Kind regards,
Holly M
DFS Customer Support
Service very good phil roberts …
Service very good phil roberts instore was brilliant advised and helped us with our purchase
31 July 2026
Reply from DFS Furniture - Llandudno
Hello,
Thank you for sharing your lovely feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Corner Unit
The range of furniture, fabric, style, shape & colour available. The layout of the store & the sales person Mike
22 July 2026
Reply from DFS Furniture - Llandudno
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine E
DFS Central Customer Support
Friendly and knolagable
16 February 2026
Reply from DFS Furniture - Llandudno
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Went to DFS today
Went to DFS today, my first time… exciting times as I am moving into my first home in a matter of weeks. I was looked after by ‘Phil’ at the Llandudno Branch. I’d chosen what I liked, he explained everything thoroughly from beginning to end. What lovely customer service, and a great first time buying experience. Thank you DFS
29 July 2026
Reply from DFS Furniture - Llandudno
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Very laid back gentleman understood his…
Very laid back gentleman understood his assignment and sold me an amazing sofa, im chuffed
29 July 2026
Reply from DFS Furniture - Llandudno
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Lots of help and advice from Marcus in…
Lots of help and advice from Marcus in a relaxed and amiable environment.
28 July 2026
Reply from DFS Furniture - Llandudno
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Llandudno
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Our salesman Marcus was absolutely…
Our salesman Marcus was absolutely perfect. He did not pressure us or rush us in fact advised us to sit for a while on the furniture take our time. Very informative and knowledgeable. A asset to your company
27 July 2026
Reply from DFS Furniture - Llandudno
Hello,
We are really grateful for your kind words and for sharing your experience in our store with Marcus. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Excellent experience in buying a sofa
Excellent experience in buying a sofa. Mike was so helpful and gave us all the options available to us.
26 July 2026
Reply from DFS Furniture - Llandudno
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Choosing sofa and chair
Nice atmosphere, staff very helpful in choosing the furniture required excellent all round
24 July 2026
Reply from DFS Furniture - Llandudno
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Llandudno
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
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