The sales person was really helpful with sizing and access. Offered a drink which was a lovely touch. Gave honest recommendations and double checked everything before I agreed. Very patient with me c... See more
Company replied
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Sahil was very helpful. He didn’t put us under any pressure but answered all our questions and told us all the relevant information we needed to know. He was polite and friendly throughout and made us... See more
Blaise and her lady who was shadowing her today made my visit very pleasant, I was made a coffee and blaise explained the whole process. From start to finish they were both very professional and appr... See more
Company replied
We were assisted by Sonia who was extremely helpful and informative. She did everything she could to help us make decisions, finding solutions to any problems we came across.
Company replied
Company details
- Furniture Store
- also in
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Everard Way, Fosse Park South, LE19 1UT, Enderby, United Kingdom
- 0333 999 9781
4.9
Excellent
7K reviews
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valuable sales assistance
Hitesh gave us extremely valuable and informed details in assisting with our furniture configuration.
11 September 2026
Reply from DFS Furniture - Leicester
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Lorraine E
DFS Central Customer Support
We honestly couldn’t have asked for a…
We honestly couldn’t have asked for a better experience purchasing our sofa. From the moment we walked in, Dimitry was so welcoming, helpful and genuinely lovely.
Dimitry went above and beyond for us. He was incredibly patient, listened to exactly what we were looking for and took the time to make sure we were completely happy with our choice. He never made us feel rushed or pressured, and he made the whole process so easy and enjoyable.
Dimitry was honestly brilliant throughout the whole experience and made us feel really valued as customers. Even though we haven’t received our sofa yet, the service we’ve received throughout the purchase has been exceptional, and we’re really looking forward to having our new sofa arrive!
4 September 2026
Reply from DFS Furniture - Leicester
Hello Jill,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
good costomer relationsby the staff
10 September 2026
Reply from DFS Furniture - Leicester
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
THE SERVICE I RECEIVED FROM MR HITESH…
THE SERVICE I RECEIVED FROM MR HITESH AT YOUR LEICESTER FOSSE PARK BRANCH WAS EXCELLENT AND HE DESERVES TO BE PROMOTED
3 September 2026
Reply from DFS Furniture - Leicester
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
The person dealing with us (Mohammad)…
The person dealing with us (Mohammad) was very patient and sharp to the point we were there with two kids 5 and 1 years old, but he was very patient and try to answer all our questions and concerns.
5 September 2026
Reply from DFS Furniture - Leicester
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Leicester
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
No heavy sales
No heavy sales - just friendly and welcoming staff. MJ was excellent. Everything clearly explained and easy.
8 September 2026
Reply from DFS Furniture - Leicester
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Leicester
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
It was a nice experiment in dfs
It was a nice experiment in dfs
The service was very good
7 September 2026
Reply from DFS Furniture - Leicester
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
MJ was really helpful and made it a…
MJ was really helpful and made it a very nice experience.
7 September 2026
Reply from DFS Furniture - Leicester
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Reply from DFS Furniture - Leicester
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Quick efficient and helpful
7 September 2026
Reply from DFS Furniture - Leicester
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
A great experience from start to…
A great experience from start to finish. Describes what we were looking for and sent to the right areas, left be to look, friendly helpful staff close by.
What more could you ask for.
6 September 2026
Reply from DFS Furniture - Leicester
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
New Suite
Visited dfs this morning to look at a particular suite we had looked at last week. The staff were courteous and friendly, but, not pushy. When we decided to take the plunge and order the chap (didn't get his name) was efficient and knowledgeable and very helpful.
6 September 2026
Reply from DFS Furniture - Leicester
Hello,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Leicester
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
The gentleman (Hitesh) looked after us…
The gentleman (Hitesh) looked after us well and was very helpful and answered all our questions well.
6 September 2026
Reply from DFS Furniture - Leicester
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Ordered a new sofa and chair
Ordered a new sofa and chair, staff gave all the information required about various options made it very easy and painless to make the correct order.
6 September 2026
Reply from DFS Furniture - Leicester
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
The service was excellent
The service was excellent, Mr Farhan explained in the detail the sofa especially the measurements, colour combination suitable for the room we are looking for
2 September 2026
Reply from DFS Furniture - Leicester
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Excellent service
Excellent service, very professional , nothing too much trouble, explained everyting in detail.
5 September 2026
Reply from DFS Furniture - Leicester
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
The sales person Sahil was absolutely…
The sales person Sahil was absolutely brilliant not pushy just wanted to help us Gwynn the chairs we wanted. His knowledge of the different leather types was excellent and he was very professional.
30 August 2026
Reply from DFS Furniture - Leicester
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
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