Buying sofas Left to browse but asked if needed help No pressure selling Answered questions that were asked fully knowledgeable Sales person very friendly sorry didn’t remember name was Farman... See more
Company replied
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Buying sofas Left to browse but asked if needed help No pressure selling Answered questions that were asked fully knowledgeable Sales person very friendly sorry didn’t remember name was Farman... See more
Company replied
The store at Fosse Park Leicester has lots of helpful and knowledgeable staff who are not too pushy in their sales. Hitesh was our sales advisor and he answered all our questions and provided a very... See more
Company replied
We have visited DFE shop on Monday and that was very busy. We decided to return today and had a beautiful experience. Lovely girl, Beth assisted us on arrival and provided excellent service. Full of k... See more
The experience at DFS fosse park was excellent. We were asked if we needed help with no pressure and was left alone to explore the show room , we went to the salesperson that first approached us and a... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Everard Way, Fosse Park South, LE19 1UT, Enderby, United Kingdom
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Reply from DFS Furniture - Leicester
Assistant was well knowledgeable in his work and he was a good help for us in deciding what we wanted also rememberd us from our previous visit 4 months ago

Reply from DFS Furniture - Leicester

Reply from DFS Furniture - Leicester
Didn't get any hassle given alot of time to browse around, staff ( sonia ) was very helpful and informative about our options. We felt very relaxed with her throughout the whole experience buying sofa recliner and footstool 10/10

Reply from DFS Furniture - Leicester
Mr. Hitesh was with us yesterday. He is an excellent staff for customer support and satisfaction.

Reply from DFS Furniture - Leicester
My experience was excellent, the young lady helping me was brilliant, I couldn't have asked for better service, highly recommend

Reply from DFS Furniture - Leicester
I have a lovely experience the staff were really nice,friendly and helpful. Communicating with sahil was really easy explained everything throughly and made it easy to understand. He got what style we were looking for and showed us what would work in the space straight way. Lovely people and would definitely buy again for here.

Reply from DFS Furniture - Leicester
Sahil was very helpful, went for window shopping bt end up buying 2 sofas just because Sahil's upselling skills were very great

Reply from DFS Furniture - Leicester
As soon as we walked in, we liked the selection that was available for every budget.
The gentleman that helped us look at what was available for our requests was very helpful.He knew the products very well. There was no rush, we got given a coffee and enough time to think about it and then we made our purchase a sofa bed and a rug😁.
Again he went through all the paperwork clearly and we are looking forward to getting our sofa in about 6 weeks.
Cant recomend this particular store enough .had a lovely experience .
Honestly Go take a look.

Reply from DFS Furniture - Leicester
Everything was great. Went in store, didn’t get harassed which was nice. Had some help when needed it. Picked a great sofa and with a good bundle offer. 10 minutes later and the sofa was purchased and sorted. 1 week later the sofa was delivered and with the happiest delivery blokes ever.

Reply from DFS Furniture - Leicester

Reply from DFS Furniture - Leicester
Was not pushed into anything I didn't want and she was very helpful

Reply from DFS Furniture - Leicester

Reply from DFS Furniture - Leicester
Wasn’t pressured by any of the shop assistants and the young man called Sahil was very good with our order and explained everything

Reply from DFS Furniture - Leicester

Reply from DFS Furniture - Leicester
The store is very organised clean pleasure to walk round

Reply from DFS Furniture - Leicester
Quick and reliable service in store was happy to answer any questions

Reply from DFS Furniture - Leicester
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